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    XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!

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    xenserver xenserver 6.2 iscsi san
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    • C
      CitrixNewbJD @scottalanmiller
      last edited by

      @scottalanmiller said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

      @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

      @momurda said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

      Who is spindleinc\mgould? Is your Xenserver setup with AD integration? it looks like this is the case. Is mgould a disabled account in AD(this seems to be the guy who had your job, maybe). If so, that is a huge issue.
      Is there a reason you have 5 ISO libraries?

      mgould is still with us. I don't know if it was set up with AD integration, but I would assume so based on this. It's not a disabled account, but we can't get to AD.

      That's not good. AD was built on top of a system that was merged with all shared dependencies... so AD needs Xen which needs the PowerVault, which needs Xen which needs AD. So the circular issue potentially? There is no AD to fail over to if anything goes wrong with the Xen cluster has no redundancy. No matter how many copies run on XenServer here, there is only one disk array holding it all.

      Does this mean it's irreparable?

      scottalanmillerS momurdaM 2 Replies Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @CitrixNewbJD
        last edited by

        @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

        @scottalanmiller said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

        @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

        @momurda said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

        Who is spindleinc\mgould? Is your Xenserver setup with AD integration? it looks like this is the case. Is mgould a disabled account in AD(this seems to be the guy who had your job, maybe). If so, that is a huge issue.
        Is there a reason you have 5 ISO libraries?

        mgould is still with us. I don't know if it was set up with AD integration, but I would assume so based on this. It's not a disabled account, but we can't get to AD.

        That's not good. AD was built on top of a system that was merged with all shared dependencies... so AD needs Xen which needs the PowerVault, which needs Xen which needs AD. So the circular issue potentially? There is no AD to fail over to if anything goes wrong with the Xen cluster has no redundancy. No matter how many copies run on XenServer here, there is only one disk array holding it all.

        Does this mean it's irreparable?

        No, just really REALLY silly.

        1 Reply Last reply Reply Quote 1
        • scottalanmillerS
          scottalanmiller
          last edited by

          @momurda from a quick glance those appear to be all CIFS ISO repos that are AD tied, so we should be able to just remove those to fix that, right? I don't see anything else.

          momurdaM 1 Reply Last reply Reply Quote 1
          • momurdaM
            momurda @CitrixNewbJD
            last edited by

            @CitrixNewbJD
            No i dont think so.
            You got some work to do though
            Probably need to do:
            log into the san and change the creds for iscsi, disable ad authentication in xc, and then probably forget/reattach the sr

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • NerdyDadN
              NerdyDad
              last edited by

              I always try to make sure that I have an administrative local user to every system, just in case I cannot get to AD.

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @momurda
                last edited by

                @momurda said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                @CitrixNewbJD
                No i dont think so.
                You got some work to do though
                Probably need to do:
                log into the san and change the creds for iscsi, disable ad authentication in xc, and then probably forget/reattach the sr

                I didn't see it on the iSCSI, darn it. Still fixable, but more work.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @NerdyDad
                  last edited by

                  @NerdyDad said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                  I always try to make sure that I have an administrative local user to every system, just in case I cannot get to AD.

                  That, and never have AD on top of something that depends on it. That's like locking your keys in your car.

                  NerdyDadN 1 Reply Last reply Reply Quote 3
                  • NerdyDadN
                    NerdyDad @scottalanmiller
                    last edited by

                    @scottalanmiller said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                    @NerdyDad said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                    I always try to make sure that I have an administrative local user to every system, just in case I cannot get to AD.

                    That, and never have AD on top of something that depends on it. That's like locking your keys in your car.

                    Yup. Our SAN is isolated from the rest of the house network physically. All authentication between the SAN and the host should never even touch AD just in case of things like this.

                    Sometimes playing what-if is a good exercise to keep bad things from happening as far as security, reliability, and recovery.

                    1 Reply Last reply Reply Quote 1
                    • momurdaM
                      momurda @scottalanmiller
                      last edited by

                      @scottalanmiller
                      Yes the cifs repos can be forgotten for now. I doubt there is anything important there in the iso repo.
                      @CitrixNewbJD
                      Before you do anything else, make sure you have the root pw for your xs servers as disabling AD integration will force you to use them.

                      momurdaM C 2 Replies Last reply Reply Quote 3
                      • momurdaM
                        momurda @momurda
                        last edited by

                        Unless you have a DC that you can get working, ie one not attached to your shared storage. Perhaps you have a physical dc somewhere? Unlikely i know.

                        C 1 Reply Last reply Reply Quote 1
                        • sealS
                          seal
                          last edited by

                          @CitrixNewbJD This is Frank. I hope Scott and the gang here can help get you back operational quickly. To touch on a topic that was mentioned earlier, VMs from Xen can be imported and converted on the fly. As long as the Scale nodes can browse to the VM files (.vhd) on the storage, the XenServer functional state doesn't matter.

                          C 1 Reply Last reply Reply Quote 1
                          • C
                            CitrixNewbJD @momurda
                            last edited by

                            @momurda

                            Having been through this once before, and learning the hard way, I do normally have a physical DC. Despite my warnings, because I know that we do not currently have one here, I was told to bring it all down. And here we are. We do not have a physical DC.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • C
                              CitrixNewbJD @momurda
                              last edited by

                              @momurda

                              I've been using the root authentication for everything.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • C
                                CitrixNewbJD @seal
                                last edited by

                                @seal

                                Frank, can we speak on the phone for a minute so I can be sure I can intelligently talk to the guy when demanding his money?

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @CitrixNewbJD
                                  last edited by

                                  @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                                  @momurda

                                  Having been through this once before, and learning the hard way, I do normally have a physical DC.

                                  This is absolutely the wrong response. You should never have a physical DC, ever. There is zero issues here with virtualization. There are two problems....

                                  • Zero AD redundancy
                                  • An inverted pyramid of doom (single storage for all systems)

                                  Fixing either of those anti-practices would have saved you. Physical would have zero benefit and is the polar opposite of the reaction that you should have.

                                  DashrenderD 1 Reply Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller @CitrixNewbJD
                                    last edited by

                                    @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                                    @momurda

                                    I've been using the root authentication for everything.

                                    So we are safe there.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      More on the IPOD: http://www.smbitjournal.com/2013/06/the-inverted-pyramid-of-doom/

                                      And in video form from MangoCon:

                                      Youtube Video

                                      1 Reply Last reply Reply Quote 1
                                      • C
                                        CitrixNewbJD
                                        last edited by

                                        So, when looking for places to turn off AD integration, I see this...

                                        0_1482873847039_Screenshot 2016-12-27 15.23.59.png

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          It's not pool integration that is the issue, it's SAN integration. Check the SAN (PowerVault) interface instead.

                                          1 Reply Last reply Reply Quote 2
                                          • C
                                            CitrixNewbJD
                                            last edited by

                                            @seal Just came across these two items on the SAN interface. Dental_Data, Spindlemedia, are critical and it looks like those VDs failed.

                                            PROFILE FOR STORAGE ARRAY: MDS-Spindle01 (12/27/16 3:28:58 PM) 
                                             
                                             
                                            STANDARD VIRTUAL DISKS------------------------------ 
                                             
                                            SUMMARY 
                                             
                                               Number of standard virtual disks: 3 
                                             
                                               See other Virtual Disks sub-tabs for premium feature information. 
                                             
                                             
                                               NAME          STATUS  CAPACITY  RAID LEVEL  DISK GROUP  DRIVE TYPE   
                                               Dental_Data   Failed  1.495 TB  5           0           SAS          
                                               SpindleMedia  Failed  2.862 TB  5           0           SAS          
                                               Virtual       Failed  1.367 TB  5           0           SAS          
                                             
                                            DETAILS 
                                             
                                             
                                               Virtual Disk name:                      Dental_Data                                       
                                                                                                                                         
                                                  Virtual Disk status:                 Failed                                            
                                                                                                                                         
                                                  Capacity:                            1.495 TB                                          
                                                  Virtual Disk world-wide identifier:  60:02:4e:80:00:7b:78:6a:00:00:04:13:4a:96:70:f3   
                                                  Subsystem ID (SSID):                 1                                                 
                                                  Associated disk group:               0                                                 
                                                  RAID level:                          5                                                 
                                                                                                                                         
                                                  Physical Disk type:                  Serial Attached SCSI (SAS)                        
                                                  Enclosure loss protection:           No                                                
                                                                                                                                         
                                                  Preferred owner:                     RAID Controller Module in slot 1                  
                                                  Current owner:                       RAID Controller Module in slot 1                  
                                             
                                             
                                                  Segment size:                                       128 KB     
                                                  Capacity reserved for future segment size changes:  Yes        
                                                  Maximum future segment size:                        2,048 KB   
                                                  Modification priority:                              High       
                                             
                                             
                                                  Read cache:                            Enabled    
                                                  Write cache:                           Enabled    
                                                     Write cache without batteries:      Disabled   
                                                     Write cache with mirroring:         Enabled    
                                                  Flush write cache after (in seconds):  10.00      
                                                  Dynamic cache read prefetch:           Enabled    
                                                                                                    
                                                  Enable background media scan:          Enabled    
                                                  Media scan with consistency check:     Enabled    
                                                                                                    
                                                  Pre-Read consistency check:            Disabled   
                                             
                                             
                                               Virtual Disk name:                      SpindleMedia                                      
                                                                                                                                         
                                                  Virtual Disk status:                 Failed                                            
                                                                                                                                         
                                                  Capacity:                            2.862 TB                                          
                                                  Virtual Disk world-wide identifier:  60:02:4e:80:00:70:ed:06:00:00:07:f5:4d:ba:7b:fb   
                                                  Subsystem ID (SSID):                 2                                                 
                                                  Associated disk group:               0                                                 
                                                  RAID level:                          5                                                 
                                                                                                                                         
                                                  Physical Disk type:                  Serial Attached SCSI (SAS)                        
                                                  Enclosure loss protection:           No                                                
                                                                                                                                         
                                                  Preferred owner:                     RAID Controller Module in slot 0                  
                                                  Current owner:                       RAID Controller Module in slot 1                  
                                             
                                             
                                                  Segment size:                                       128 KB     
                                                  Capacity reserved for future segment size changes:  Yes        
                                                  Maximum future segment size:                        2,048 KB   
                                                  Modification priority:                              High       
                                             
                                             
                                                  Read cache:                            Enabled    
                                                  Write cache:                           Enabled    
                                                     Write cache without batteries:      Disabled   
                                                     Write cache with mirroring:         Enabled    
                                                  Flush write cache after (in seconds):  10.00      
                                                  Dynamic cache read prefetch:           Enabled    
                                                                                                    
                                                  Enable background media scan:          Enabled    
                                                  Media scan with consistency check:     Enabled    
                                                                                                    
                                                  Pre-Read consistency check:            Disabled   
                                             
                                             
                                               Virtual Disk name:                      Virtual                                           
                                                                                                                                         
                                                  Virtual Disk status:                 Failed                                            
                                                                                                                                         
                                                  Capacity:                            1.367 TB                                          
                                                  Virtual Disk world-wide identifier:  60:02:4e:80:00:70:ed:06:00:00:04:31:4a:96:73:09   
                                                  Subsystem ID (SSID):                 0                                                 
                                                  Associated disk group:               0                                                 
                                                  RAID level:                          5                                                 
                                                                                                                                         
                                                  Physical Disk type:                  Serial Attached SCSI (SAS)                        
                                                  Enclosure loss protection:           No                                                
                                                                                                                                         
                                                  Preferred owner:                     RAID Controller Module in slot 0                  
                                                  Current owner:                       RAID Controller Module in slot 1                  
                                             
                                             
                                                  Segment size:                                       128 KB     
                                                  Capacity reserved for future segment size changes:  Yes        
                                                  Maximum future segment size:                        2,048 KB   
                                                  Modification priority:                              High       
                                             
                                             
                                                  Read cache:                            Enabled    
                                                  Write cache:                           Enabled    
                                                     Write cache without batteries:      Disabled   
                                                     Write cache with mirroring:         Enabled    
                                                  Flush write cache after (in seconds):  10.00      
                                                  Dynamic cache read prefetch:           Enabled    
                                                                                                    
                                                  Enable background media scan:          Enabled    
                                                  Media scan with consistency check:     Enabled    
                                                                                                    
                                                  Pre-Read consistency check:            Disabled   
                                            

                                            0_1482874726865_Screenshot 2016-12-27 15.38.36.png

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