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    Verizon blocking port 465 to godaddy?

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    • Mike DavisM
      Mike Davis
      last edited by

      As for some of the back story to respond to the stuff up above about the SMTP relay. Yes, up until two weeks ago, if you were a Verizon customer, you had to put their server in your SMTP server field, and specify port 465 and SSL and a Verizon username and password. So this was not an open relay, but a way for them to see exactly what customer was sending what and how much. For what ever reason, they shut that service down and you should be able to connect to your email provider directly. That doesn't seem to be working....

      I know all the settings for the accounts are correct, because as soon as they leave that particular Verizon connection, they can send email once again.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender
        last edited by

        WOW, the invasion of privacy on that email service seems borderline criminal.

        Is this a business connection?

        Mike DavisM 1 Reply Last reply Reply Quote 0
        • Mike DavisM
          Mike Davis @Dashrender
          last edited by

          @Dashrender said in Verizon blocking port 465 to godaddy?:

          WOW, the invasion of privacy on that email service seems borderline criminal.

          Is this a business connection?

          Yes, static IP and all.

          DashrenderD 1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender
            last edited by

            Cox also has a server on port 465 at smtp.cox.net I'm curious what you see inside vs outside, will it be similarly broken setup communication?

            Mike DavisM 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @Mike Davis
              last edited by

              @Mike-Davis said in Verizon blocking port 465 to godaddy?:

              @Dashrender said in Verizon blocking port 465 to godaddy?:

              WOW, the invasion of privacy on that email service seems borderline criminal.

              Is this a business connection?

              Yes, static IP and all.

              To me this is as grievous as Lenovo's actions. The BS excuse I'm sure is antispam, wow.. just wow.

              1 Reply Last reply Reply Quote 1
              • Mike DavisM
                Mike Davis @Dashrender
                last edited by

                @Dashrender said in Verizon blocking port 465 to godaddy?:

                Cox also has a server on port 465 at smtp.cox.net I'm curious what you see inside vs outside, will it be similarly broken setup communication?

                Thanks for the idea to try to connect to another mail server. When I try to connect to cox from Verizon, it looks like it works:

                CONNECTED(00000138)
                ---
                Certificate chain
                 0 s:/C=US/ST=Georgia/L=Atlanta/O=Cox Communications, Inc./CN=smtp.cox.net
                   i:/C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K
                 1 s:/C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K
                   i:/C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2009 Entrust, Inc. - for authorized use only/CN=Entrust Root Certification Authority - G2
                 2 s:/C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2009 Entrust, Inc. - for authorized use only/CN=Entrust Root Certification Authority - G2
                   i:/C=US/O=Entrust, Inc./OU=www.entrust.net/CPS is incorporated by reference/OU=(c) 2006 Entrust, Inc./CN=Entrust Root Certification Authority
                 3 s:/C=US/O=Entrust, Inc./OU=www.entrust.net/CPS is incorporated by reference/OU=(c) 2006 Entrust, Inc./CN=Entrust Root Certification Authority
                   i:/C=US/O=Entrust, Inc./OU=www.entrust.net/CPS is incorporated by reference/OU=(c) 2006 Entrust, Inc./CN=Entrust Root Certification Authority
                ---
                Server certificate
                -----BEGIN CERTIFICATE-----
                MIIFJjCCBA6gAwIBAgIEUNRzGDANBgkqhkiG9w0BAQsFADCBujELMAkGA1UEBhMC
                VVMxFjAUBgNVBAoTDUVudHJ1c3QsIEluYy4xKDAmBgNVBAsTH1NlZSB3d3cuZW50
                cnVzdC5uZXQvbGVnYWwtdGVybXMxOTA3BgNVBAsTMChjKSAyMDEyIEVudHJ1c3Qs
                IEluYy4gLSBmb3IgYXV0aG9yaXplZCB1c2Ugb25seTEuMCwGA1UEAxMlRW50cnVz
                dCBDZXJ0aWZpY2F0aW9uIEF1dGhvcml0eSAtIEwxSzAeFw0xNTA2MTYwMzUwMTVa
                Fw0xODA1MDMyMDEyMDJaMGsxCzAJBgNVBAYTAlVTMRAwDgYDVQQIEwdHZW9yZ2lh
                MRAwDgYDVQQHEwdBdGxhbnRhMSEwHwYDVQQKExhDb3ggQ29tbXVuaWNhdGlvbnMs
                IEluYy4xFTATBgNVBAMTDHNtdHAuY294Lm5ldDCCASIwDQYJKoZIhvcNAQEBBQAD
                ggEPADCCAQoCggEBAO+5+Bbav8eiN0NU8V4RP06IG+RiwvOcxCxM/kCvsxlaKmvt
                MKIWzLtDGctVTTm6Fy5UWwY90M17FK041twLCypJQn7kXSUoW9garfs6RL5C2QD/
                3SpVldhIOFIse+Sdj/0/znOzyPIaeDMBYo5qMFPbNqrgCPuSgbkJPzMccBNldv03
                US+RQoj5TdCB5ed+EnHLj5w9dq/+EZTuIqNDLsHVGHljF2rYqWEyAPKEr5/LNKyc
                FEy2m3zJwTWK9jf7gyZruw3ZZy8tSFafOyFb76Wk7HdCjRn/0xUuzKipgR9vOfEC
                wS/hGCvDqj/aaqIKS1jQPNcdUyea6jttNgWZMXkCAwEAAaOCAYAwggF8MAsGA1Ud
                DwQEAwIFoDAdBgNVHSUEFjAUBggrBgEFBQcDAQYIKwYBBQUHAwIwMwYDVR0fBCww
                KjAooCagJIYiaHR0cDovL2NybC5lbnRydXN0Lm5ldC9sZXZlbDFrLmNybDBLBgNV
                HSAERDBCMDYGCmCGSAGG+mwKAQUwKDAmBggrBgEFBQcCARYaaHR0cDovL3d3dy5l
                bnRydXN0Lm5ldC9ycGEwCAYGZ4EMAQICMGgGCCsGAQUFBwEBBFwwWjAjBggrBgEF
                BQcwAYYXaHR0cDovL29jc3AuZW50cnVzdC5uZXQwMwYIKwYBBQUHMAKGJ2h0dHA6
                Ly9haWEuZW50cnVzdC5uZXQvbDFrLWNoYWluMjU2LmNlcjAXBgNVHREEEDAOggxz
                bXRwLmNveC5uZXQwHwYDVR0jBBgwFoAUgqJwdN28Uz/Pe9T3zX+nYMYKTL8wHQYD
                VR0OBBYEFLTpFOXHJXiDIoLgT6c8YvNaXPbpMAkGA1UdEwQCMAAwDQYJKoZIhvcN
                AQELBQADggEBAJz3m/3wClsA9Tl2aOy2a2q0G4gLW0VEwh/mAj/hyeUl+fATQ7ZH
                jUm8V4ve7XsG4AYs8IfmBvC/n+HSt3+DlqpfdntuMt20mpSNzh+9I0QsMxwh4OuZ
                NudNXlGJRFp/fnAmymGnZ0r1M1tfPAjzj3zSx9hNsGL1yN5qZFD5FMqu9LL461kW
                lolqRjCL+tZcyzfEtEsbemNtFEoCI0iogNVaG3lEuAUsHSdwna+wSZ7vqBQbEeP1
                3Noepf8QmuNhIUMjQ/DmJJuRH8gJf5+vaxMqm2Lp0YsndNxGKPBo931yQ0n8lV3A
                CgtGVOGtTeBxquOg10x0D2F57CF2HELENYs=
                -----END CERTIFICATE-----
                subject=/C=US/ST=Georgia/L=Atlanta/O=Cox Communications, Inc./CN=smtp.cox.net
                issuer=/C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K
                ---
                No client certificate CA names sent
                ---
                SSL handshake has read 5766 bytes and written 322 bytes
                ---
                New, TLSv1/SSLv3, Cipher is DHE-RSA-AES256-SHA
                Server public key is 2048 bit
                Compression: NONE
                Expansion: NONE
                SSL-Session:
                    Protocol  : TLSv1
                    Cipher    : DHE-RSA-AES256-SHA
                    Session-ID: 18370F7C01C5EF4F5896DBF9C2BBEB31386FFE5D0B125BC916B89D7EA6CA91E8
                    Session-ID-ctx: 
                    Master-Key: DB59D2846345B7807BDA2F42ACE1DF3B9D9AD4A09F83882E72830611A7EBC26460ED9948DE786BA748AE9982121DB706
                    Key-Arg   : None
                    Start Time: 1481082664
                    Timeout   : 300 (sec)
                    Verify return code: 19 (self signed certificate in certificate chain)
                ---
                220 eastrmimpo305.cox.net cox ESMTP server ready
                1 Reply Last reply Reply Quote 0
                • Mike DavisM
                  Mike Davis
                  last edited by

                  So Verizon isn't out and out blocking 465 because some stuff goes through.

                  1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender
                    last edited by

                    not that it should matter, how about openssl'ing the IP address of your SMTP server instead of the FQDN?

                    scottalanmillerS 1 Reply Last reply Reply Quote 1
                    • Mike DavisM
                      Mike Davis
                      last edited by

                      @Dashrender said in Verizon blocking port 465 to godaddy?:

                      not that it should matter, how about openssl'ing the IP address of your SMTP server instead of the FQDN?

                      good idea. That would rule out any DNS stuff like suggested above. It seems they are doing some kind of DNS round robin. I queried the DNS entry on a few different server and tried them all inside the bad Verizon and none of them work.

                      Outside the bad network, which ever one I try seems to work.

                      BRRABillB DashrenderD 2 Replies Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @Mike Davis
                        last edited by

                        @Mike-Davis said in Verizon blocking port 465 to godaddy?:

                        Then I decided to set up the Ubiquiti EdgeRouter to see if that made a difference.

                        What was the outcome of using the ER?

                        Mike DavisM 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Dashrender
                          last edited by

                          @Dashrender said in Verizon blocking port 465 to godaddy?:

                          not that it should matter, how about openssl'ing the IP address of your SMTP server instead of the FQDN?

                          Definitely try this to rule out DNS.

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Mike Davis
                            last edited by

                            @Mike-Davis said in Verizon blocking port 465 to godaddy?:

                            As for some of the back story to respond to the stuff up above about the SMTP relay. Yes, up until two weeks ago, if you were a Verizon customer, you had to put their server in your SMTP server field, and specify port 465 and SSL and a Verizon username and password. So this was not an open relay, but a way for them to see exactly what customer was sending what and how much. For what ever reason, they shut that service down and you should be able to connect to your email provider directly. That doesn't seem to be working....

                            I know all the settings for the accounts are correct, because as soon as they leave that particular Verizon connection, they can send email once again.

                            That was their recommendation but not the only way. You could always run your own proxy. They have no way to block it, not universally.

                            1 Reply Last reply Reply Quote 1
                            • BRRABillB
                              BRRABill
                              last edited by

                              I've used a Verizon business connection for years and never had to use a relay.

                              Mike DavisM 1 Reply Last reply Reply Quote 0
                              • BRRABillB
                                BRRABill @Mike Davis
                                last edited by

                                This post is deleted!
                                1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @Mike Davis
                                  last edited by

                                  @Mike-Davis said in Verizon blocking port 465 to godaddy?:

                                  @Dashrender said in Verizon blocking port 465 to godaddy?:

                                  not that it should matter, how about openssl'ing the IP address of your SMTP server instead of the FQDN?

                                  good idea. That would rule out any DNS stuff like suggested above. It seems they are doing some kind of DNS round robin. I queried the DNS entry on a few different server and tried them all inside the bad Verizon and none of them work.

                                  Outside the bad network, which ever one I try seems to work.

                                  you can find all available IPs by using nslookup to find all MX records, then all the IPs of those entries. Should be much faster than pinging the FQDN from several sources.

                                  Mike DavisM 1 Reply Last reply Reply Quote 0
                                  • Mike DavisM
                                    Mike Davis @Dashrender
                                    last edited by

                                    @Dashrender said in Verizon blocking port 465 to godaddy?:

                                    @Mike-Davis said in Verizon blocking port 465 to godaddy?:

                                    Then I decided to set up the Ubiquiti EdgeRouter to see if that made a difference.

                                    What was the outcome of using the ER?

                                    ER performed the same. I put the Verizon router back in place since the Verizon router also had wifi.

                                    1 Reply Last reply Reply Quote 0
                                    • Mike DavisM
                                      Mike Davis @BRRABill
                                      last edited by

                                      @BRRABill said in Verizon blocking port 465 to godaddy?:

                                      I've used a Verizon business connection for years and never had to use a relay.

                                      It's an odd situation where what normally works doesn't and now I have to find the test to show them who needs to own the problem .

                                      1 Reply Last reply Reply Quote 0
                                      • Mike DavisM
                                        Mike Davis @Dashrender
                                        last edited by

                                        @Dashrender said in Verizon blocking port 465 to godaddy?:

                                        you can find all available IPs by using nslookup to find all MX records, then all the IPs of those entries. Should be much faster than pinging the FQDN from several sources.

                                        I think they are using round robin DNS. I know what you mean. If you query yahoo.com, it lists all the addresses. If you query smtpout.secureserver.net you only get one address each time, and it's usually different.

                                        > yahoo.com
                                        Server:  google-public-dns-a.google.com
                                        Address:  8.8.8.8
                                        
                                        Non-authoritative answer:
                                        Name:    yahoo.com
                                        Addresses:  2001:4998:c:a06::2:4008
                                                  2001:4998:44:204::a7
                                                  2001:4998:58:c02::a9
                                                  98.138.253.109
                                                  98.139.183.24
                                                  206.190.36.45
                                        
                                        > smtpout.secureserver.net
                                        Server:  google-public-dns-a.google.com
                                        Address:  8.8.8.8
                                        
                                        Non-authoritative answer:
                                        Name:    smtpout.where.secureserver.net
                                        Address:  173.201.192.229
                                        Aliases:  smtpout.secureserver.net
                                        
                                        > smtpout.secureserver.net
                                        Server:  google-public-dns-a.google.com
                                        Address:  8.8.8.8
                                        
                                        Non-authoritative answer:
                                        Name:    smtpout.where.secureserver.net
                                        Address:  68.178.252.229
                                        Aliases:  smtpout.secureserver.net
                                        
                                        

                                        As you can see for yahoo, you get a bunch of address the first time, but in the case of smtpout.secureserver.net, you get a different IP each time. With that said I tried a few of them and got the same result. The response gets truncated inside the bad Verizon network.

                                        BRRABillB 1 Reply Last reply Reply Quote 0
                                        • BRRABillB
                                          BRRABill @Mike Davis
                                          last edited by

                                          @Mike-Davis said

                                          As you can see for yahoo, you get a bunch of address the first time, but in the case of smtpout.secureserver.net, you get a different IP each time. With that said I tried a few of them and got the same result. The response gets truncated inside the bad Verizon network.

                                          And it works to other servers inside the bad Verizon network?

                                          1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender
                                            last edited by

                                            Sadly, I don't know how to tell if the cut off/broken setup connection is the fault of Verizon or GoDaddy? Clearly the setup is being messed with.

                                            @BRRABill proposes that GoDaddy is perhaps blocking the IP address @Mike-Davis is coming from, but if that was the case, I would expect no connection at all.

                                            @dashrender proposes that it's Verizon, but it can't be a full out block on 465, since @Mike-Davis can make a connection to Cox's server on port 465. This would mean that Verizon is specifically messing with GoDaddy on multiple IPs. and while not a long stretch of problems, @BRRABill is also on Verizon business connection and he can connect to smtpout.secureserver.net with the openssl command.

                                            here's a side by side of the working vs non working results.

                                            https://i.imgur.com/uY9dX34.png

                                            1 Reply Last reply Reply Quote 0
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