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    Cylance Questions

    IT Discussion
    cylance security antivirus
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    • nadnerBN
      nadnerB
      last edited by

      What is a Cylance? I see the GG's swarming the "Top A/V of 2016" thread at SW...
      For some reason, I associate them with Battlestar Galactica...

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • NicN
        Nic @scottalanmiller
        last edited by

        @scottalanmiller said in Cylance Questions:

        @Jstear said in Cylance Questions:

        I tested out Cylance to see if it was as great as everyone says it is, but it was basically Webroot from what I could tell. The biggest issue I had with it was I couldn't do much management. I has to send most requests to the dealer I was getting the trial from. They said that was going to change in the future though.

        I've not heard of anything that really differentiates them from Webroot (other than costing way more.) They describe this awesome way that they work, but Webroot describes that way too. So not sure how much different they are. They had a session at SW last year but blew it big time - which was not really their fault and they've apologized and explained about that and that's all fine, but they had an opportunity to explain what made them different and failed to do so. They sound like a good option, but with Webroot at there, more mature, at a fraction of the price, I've not heard a compelling argument for Cylance's value proposition other than providing an alternative.

        To boil it down to the essentials we do:

        1. Online database to identify known malicious software
        2. Machine Learning and heuristics to catch unknown bad actors
        3. Journaling and rollback for anything we can't immediately identify

        Cylance focuses on one layer which is the machine learning and heuristics to classify software as good or bad. Their approach puts all their energy into making #2 the best it can be, whereas we have three layers that we spread our effort across. Different approaches, but both different from and superior to signature-based definitions.

        1 Reply Last reply Reply Quote 0
        • Deleted74295D
          Deleted74295 Banned @Danp
          last edited by

          @Danp said in Cylance Questions:

          @scottalanmiller IIRC, Vipre effectiveness dropped considerably after they were sold....

          And no more needs to be said.

          Company bought out? Danger Will Robinson moment....

          1 Reply Last reply Reply Quote 0
          • R
            Richard_Automox
            last edited by

            @Nic said in Cylance Questions:

            @scottalanmiller said in Cylance Questions:

            @Jstear said in Cylance Questions:

            I tested out Cylance to see if it was as great as everyone says it is, but it was basically Webroot from what I could tell. The biggest issue I had with it was I couldn't do much management. I has to send most requests to the dealer I was getting the trial from. They said that was going to change in the future though.

            I've not heard of anything that really differentiates them from Webroot (other than costing way more.) They describe this awesome way that they work, but Webroot describes that way too. So not sure how much different they are. They had a session at SW last year but blew it big time - which was not really their fault and they've apologized and explained about that and that's all fine, but they had an opportunity to explain what made them different and failed to do so. They sound like a good option, but with Webroot at there, more mature, at a fraction of the price, I've not heard a compelling argument for Cylance's value proposition other than providing an alternative.

            To boil it down to the essentials we do:

            1. Online database to identify known malicious software
            2. Machine Learning and heuristics to catch unknown bad actors
            3. Journaling and rollback for anything we can't immediately identify

            Cylance focuses on one layer which is the machine learning and heuristics to classify software as good or bad. Their approach puts all their energy into making #2 the best it can be, whereas we have three layers that we spread our effort across. Different approaches, but both different from and superior to signature-based definitions.

            Basically, the Fro is right. While both our logos are both green and we are both NGAV, our approaches are wildly different. (and yes, he flagged me to come take a look)

            Our model is based on a mathematical equation which was made with AI. We asked our AI to define a file, essentially mapping the DNA of a file, mapping its traits/features and other aspects into this equation, which became the endpoint product. We do not rely on DAT/Signatures/heuristics/behavior, instead focusing on the combined traits of the individual file. We make a determination pre-execution in 1/10th of a second.

            I'm here to answer questions, or on the other site.

            1 Reply Last reply Reply Quote 4
            • scottalanmillerS
              scottalanmiller @nadnerB
              last edited by

              @nadnerB said in Cylance Questions:

              What is a Cylance? I see the GG's swarming the "Top A/V of 2016" thread at SW...
              For some reason, I associate them with Battlestar Galactica...

              It's an AV product with very bad marketing message. After SW last year, I literally didn't know that they were AV even having seen them. If @Richard_Cylance and @PackMatt73 didn't work there, I'd literally still not know what they do. Cylance really struggles to get enough clear information out to make you realize what they are.

              R 1 Reply Last reply Reply Quote 2
              • R
                Richard_Automox @scottalanmiller
                last edited by

                @scottalanmiller That's why Matt and I are here - to make the message clear.

                scottalanmillerS 1 Reply Last reply Reply Quote 3
                • scottalanmillerS
                  scottalanmiller @Richard_Automox
                  last edited by

                  @Richard_Cylance said in Cylance Questions:

                  @scottalanmiller That's why Matt and I are here - to make the message clear.

                  Yes, Cylance has been making a lot of strides this year to fix messaging gaps since last year.

                  1 Reply Last reply Reply Quote 1
                  • Deleted74295D
                    Deleted74295 Banned
                    last edited by

                    https://community.spiceworks.com/topic/post/6159618

                    More reading for fun.

                    1 Reply Last reply Reply Quote 1
                    • zuphzuphZ
                      zuphzuph Banned
                      last edited by

                      A Cylance demo product would be nice... just saying. 🙂

                      Deleted74295D 1 Reply Last reply Reply Quote 0
                      • Deleted74295D
                        Deleted74295 Banned @zuphzuph
                        last edited by

                        @zuphzuph said in Cylance Questions:

                        A Cylance demo product would be nice... just saying. 🙂

                        The word seems to be "Soon"

                        1 Reply Last reply Reply Quote 1
                        • J
                          Jstear
                          last edited by

                          You can get a demo (POC), but you have to go through a third party, not Cyclance themselves.

                          PackMatt73P 1 Reply Last reply Reply Quote 0
                          • PackMatt73P
                            PackMatt73 Vendor @Jstear
                            last edited by PackMatt73

                            @Jstear said in Cylance Questions:

                            I've heard that Cylance sold their algorithm to Webroot. Whether that is true or not, I'm not sure.

                            Absolutely not. I can say with near total certainty that we will not be selling the algo to any competitor.

                            J zuphzuphZ 2 Replies Last reply Reply Quote 1
                            • J
                              Jstear @PackMatt73
                              last edited by

                              @PackMatt73 That came from one of your resellers. I took it with a grain of salt.

                              R scottalanmillerS 2 Replies Last reply Reply Quote 0
                              • zuphzuphZ
                                zuphzuph Banned @PackMatt73
                                last edited by

                                @PackMatt73 Webroot sold their marketing exec to Cylance. 😛

                                1 Reply Last reply Reply Quote 3
                                • PackMatt73P
                                  PackMatt73 Vendor @brianlittlejohn
                                  last edited by

                                  @brianlittlejohn said in Cylance Questions:

                                  I have had one issue that I haven't contacted Tech Support about yet... Virtual Box will not run with Cylance installed.

                                  Hey Brian... if you want to drop me a DM, I can help

                                  1 Reply Last reply Reply Quote 2
                                  • PackMatt73P
                                    PackMatt73 Vendor @Jstear
                                    last edited by

                                    @Jstear said in Cylance Questions:

                                    You can get a demo (POC), but you have to go through a third party, not Cyclance themselves.

                                    Depends on the size of your environment. Yes, for SMB, we do work through our vetted, certified partners.

                                    • <100 seats, we refer you to a Cylance certified MSSP for POC & management of the environment
                                    • 100-499, we refer you to a Cylance certified MSP for POC
                                    • 500+ Cylance manages the POC
                                    1 Reply Last reply Reply Quote 2
                                    • R
                                      Richard_Automox @Jstear
                                      last edited by

                                      @Jstear Which reseller? We need to get that corrected immediately. Please DM me those details.

                                      @zuphzuph said in Cylance Questions:

                                      @PackMatt73 Webroot sold their marketing exec to Cylance. 😛

                                      FTFY - Sold = Lost. Exec = guru

                                      BRRABillB 1 Reply Last reply Reply Quote 3
                                      • scottalanmillerS
                                        scottalanmiller @Jstear
                                        last edited by

                                        @Jstear said in Cylance Questions:

                                        @PackMatt73 That came from one of your resellers. I took it with a grain of salt.

                                        Wow

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          Wow to a partner saying that.

                                          1 Reply Last reply Reply Quote 0
                                          • BRRABillB
                                            BRRABill @Richard_Automox
                                            last edited by

                                            @Richard_Cylance said in Cylance Questions:

                                            FTFY - Sold = Lost. Exec = guru

                                            This reminded me of the following Simpsons clip:
                                            Youtube Video

                                            1 Reply Last reply Reply Quote 0
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