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    who had used webphone in freePBX

    Scheduled Pinned Locked Moved IT Discussion
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    • scottalanmillerS
      scottalanmiller @Dashrender
      last edited by

      @Dashrender said:

      And you'll need to expose your PBX to the internet to make this work.

      Yes, for sure.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @IT-ADMIN
        last edited by

        @IT-ADMIN said:

        @IT-ADMIN said:

        http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

        like this one : http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

        I don't see a web phone available there. Can you use their web phone product without their PBX?

        DashrenderD IT-ADMINI 2 Replies Last reply Reply Quote 0
        • IT-ADMINI
          IT-ADMIN @Dashrender
          last edited by IT-ADMIN

          @Dashrender said:

          And you'll need to expose your PBX to the internet to make this work.

          not necessarily, a port forward will do the job without exposing you PBX with a public ip

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender @scottalanmiller
            last edited by

            @scottalanmiller said:

            @IT-ADMIN said:

            @IT-ADMIN said:

            http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

            like this one : http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

            I don't see a web phone available there. Can you use their web phone product without their PBX?

            That's probably the problem the OP is running into. Can't seem to make it work directly - which it's probably not meant to.

            1 Reply Last reply Reply Quote 0
            • IT-ADMINI
              IT-ADMIN @scottalanmiller
              last edited by

              @scottalanmiller said:

              @IT-ADMIN said:

              @IT-ADMIN said:

              http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

              like this one : http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

              I don't see a web phone available there. Can you use their web phone product without their PBX?

              as far as i'm concerned you cannot,
              but really it a very very good feature that allows you to increase your incoming phone calls and bring new costumers

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @IT-ADMIN
                last edited by

                @IT-ADMIN said:

                @Dashrender said:

                And you'll need to expose your PBX to the internet to make this work.

                not necessarily, a port forward will do the job without exposing you PBX with a public ip

                Still exposed, but not fully. Better than nothing.

                DashrenderD 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @IT-ADMIN
                  last edited by

                  @IT-ADMIN said:

                  @scottalanmiller said:

                  @IT-ADMIN said:

                  @IT-ADMIN said:

                  http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                  like this one : http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                  I don't see a web phone available there. Can you use their web phone product without their PBX?

                  as far as i'm concerned you cannot,
                  but really it a very very good feature that allows you to increase your incoming phone calls and bring new costumers

                  It's a great feature. But it is separate from the PBX code. You just have to go find a web phone that you like and use that. No reason to have it connected with the PBX itself.

                  1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @scottalanmiller
                    last edited by

                    @scottalanmiller said:

                    @IT-ADMIN said:

                    @Dashrender said:

                    And you'll need to expose your PBX to the internet to make this work.

                    not necessarily, a port forward will do the job without exposing you PBX with a public ip

                    Still exposed, but not fully. Better than nothing.

                    I'm not sure how this is different? OK it's a bit different, and it's exactly how I would expect nearly anyone to set it up, only opening the required ports to the outside.

                    IT-ADMINI 1 Reply Last reply Reply Quote 0
                    • IT-ADMINI
                      IT-ADMIN
                      last edited by

                      i think if you use a simple webphone (without being associated with any PBX) you will not be able to route the call to a hard phone, it will be kind of a skype call which is not practical in our business at all, the agent must answers calls with a hard phone

                      1 Reply Last reply Reply Quote 0
                      • IT-ADMINI
                        IT-ADMIN @Dashrender
                        last edited by

                        @Dashrender said:

                        @scottalanmiller said:

                        @IT-ADMIN said:

                        @Dashrender said:

                        And you'll need to expose your PBX to the internet to make this work.

                        not necessarily, a port forward will do the job without exposing you PBX with a public ip

                        Still exposed, but not fully. Better than nothing.

                        I'm not sure how this is different? OK it's a bit different, and it's exactly how I would expect nearly anyone to set it up, only opening the required ports to the outside.

                        yes but there is a difference between giving your PBX a public ip or put it in the DMZ and port forward

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender
                          last edited by

                          Skype can be answered with a traditional phone, at least consumer based ones. I'd be surprised if there wasn't a module for some PBX (maybe not FreePBX) to accept Skype calls.

                          1 Reply Last reply Reply Quote 0
                          • IT-ADMINI
                            IT-ADMIN
                            last edited by

                            port forward is more secure than exposing your entire PBX to the cloud

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @IT-ADMIN
                              last edited by

                              @IT-ADMIN said:

                              @Dashrender said:

                              @scottalanmiller said:

                              @IT-ADMIN said:

                              @Dashrender said:

                              And you'll need to expose your PBX to the internet to make this work.

                              not necessarily, a port forward will do the job without exposing you PBX with a public ip

                              Still exposed, but not fully. Better than nothing.

                              I'm not sure how this is different? OK it's a bit different, and it's exactly how I would expect nearly anyone to set it up, only opening the required ports to the outside.

                              yes but there is a difference between giving your PBX a public ip or put it in the DMZ and port forward

                              Sure, but I also didn't say to give it a public IP, I said that you'd need to expose it to the internet - which you do through a DMZ NAT Port setup as well as by giving a public IP. 🙂

                              IT-ADMINI 1 Reply Last reply Reply Quote 0
                              • IT-ADMINI
                                IT-ADMIN @Dashrender
                                last edited by

                                @Dashrender said:

                                Sure, but I also didn't say to give it a public IP, I said that you'd need to expose it to the internet - which you do through a DMZ NAT Port setup as well as by giving a public IP. 🙂

                                sure i understand what you mean, i just get scared by the term exposing lol, i prefer using the term port forward for security reason 🙂

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @IT-ADMIN
                                  last edited by

                                  @IT-ADMIN said:

                                  port forward is more secure than exposing your entire PBX to the cloud

                                  Very true

                                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @scottalanmiller
                                    last edited by JaredBusch

                                    @scottalanmiller said:

                                    @IT-ADMIN said:

                                    port forward is more secure than exposing your entire PBX to the cloud

                                    Very true

                                    And also completely irrelevant. Because to make this work you are port forwarding the ports for a device to register to your PBX. This is a huge attack vector and not something you ever want to do without very solid IP restrictions IMO.

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch
                                      last edited by

                                      @IT-ADMIN said:

                                      ozeki XE IP PBX

                                      ok, I just read up on the Ozeki website.

                                      This is a gimmick that I would never want setup.

                                      Who in their right mind wants to allow anyone in the world to go to your webpage and then call any number they want?

                                      You are wanting to pay for everyone to call whoever they want?

                                      That is what you will be getting into with just a single configuration error.

                                      scottalanmillerS IT-ADMINI 2 Replies Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @JaredBusch
                                        last edited by

                                        @JaredBusch said:

                                        @IT-ADMIN said:

                                        ozeki XE IP PBX

                                        ok, I just read up on the Ozeki website.

                                        This is a gimmick that I would never want setup.

                                        Who in their right mind wants to allow anyone in the world to go to your webpage and then call any number they want?

                                        You are wanting to pay for everyone to call whoever they want?

                                        That is what you will be getting into with just a single configuration error.

                                        In his defense, I once had Xerox do basically the same thing with POTS lines. I ended up with a home phone with unlimited (ha ha, just one line) global calling, for free.

                                        1 Reply Last reply Reply Quote 1
                                        • DashrenderD
                                          Dashrender @JaredBusch
                                          last edited by

                                          @JaredBusch said:

                                          @scottalanmiller said:

                                          @IT-ADMIN said:

                                          port forward is more secure than exposing your entire PBX to the cloud

                                          Very true

                                          And also completely irrelevant. Because to make this work you are port forwarding the ports for a device to register to your PBX. This is a huge attack vector and not something you ever want to do without very solid IP restrictions IMO.

                                          While I understand the thought process here, Have you seen successful attacks on this vector? Completely disabling this does limit some pretty cool options - like VOIPER on your phone acting like a PBX phone.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @Dashrender
                                            last edited by

                                            @Dashrender said:

                                            While I understand the thought process here, Have you seen successful attacks on this vector? Completely disabling this does limit some pretty cool options - like VOIPER on your phone acting like a PBX phone.

                                            Through forwarded ports? Yes.

                                            DashrenderD 1 Reply Last reply Reply Quote 0
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