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    what is the best asterisk based IP PBX in terms of ease and documentation

    IT Discussion
    elastix elastix 2 freepbx asterisk telephony pbx pots voip
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    • JaredBuschJ
      JaredBusch
      last edited by

      I would never use Elastix 2.4 in production. Elastix 2.5, I have not used yet because every time I tried to upgrade a 2.4 install to 2.5 it makes it unstable and I have to rollback the VM.

      Elastix is good, just dated.

      FreePBX is always current as it is the flagship GUI. PBX in a Flash is going weird with some disagreements with FreePBX and will need time before I recommend it again.

      1 Reply Last reply Reply Quote 0
      • ?
        A Former User
        last edited by

        FreePBX is great.

        1 Reply Last reply Reply Quote 0
        • IT-ADMINI
          IT-ADMIN
          last edited by

          thank you all for your suggestion, it looks like freePBX is suitable for me

          1 Reply Last reply Reply Quote 0
          • ?
            A Former User
            last edited by

            As far as gateways the best advice is check reviews on them all. Cheap ones are cheap for a reason. And Grandstream is known for failing and needing to be rebooted a lot, much like home grade routers.

            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch @A Former User
              last edited by

              @thecreativeone91 said:

              As far as gateways the best advice is check reviews on them all. Cheap ones are cheap for a reason. And Grandstream is known for failing and needing to be rebooted a lot, much like home grade routers.

              That said, they are solid for a test system to learn the ropes.

              1 Reply Last reply Reply Quote 0
              • IT-ADMINI
                IT-ADMIN
                last edited by

                what do you think about linksys SPA3102 (the PSTN gateway) in a production environment ??

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @IT-ADMIN
                  last edited by

                  @IT-ADMIN said:

                  what do you think about linksys SPA3102 (the PSTN gateway) in a production environment ??

                  I have never deployed one, but only because my clients have chosen to completely migrate to SIP. I would deploy one for a single line or two of POTS connectivity.

                  1 Reply Last reply Reply Quote 0
                  • IT-ADMINI
                    IT-ADMIN
                    last edited by

                    yes i want to use it with one or 2 POTS line since here in qatar landlines calls are free

                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @IT-ADMIN
                      last edited by JaredBusch

                      @IT-ADMIN said:

                      yes i want to use it with one or 2 POTS line since here in qatar landlines calls are free

                      No, they are not. The calls as simply not billed by minute. The line still costs money, so that means calls are not free. But I understand what you meant anyway.

                      Note: all numbers based on US rates. You have to do this for your area.

                      In the US, I have to make this argument often. A business POTS line here can easily cost $25-$50 per month, generally I see them come in at $35 on average. This is prior to taxes, fees, and long distance.

                      So if you plan on making 10,000 minutes of local calls in a month, that means the $35 line costs you $0.0035 per minute. Quite cheap (cheaper than SIP), but not free.

                      Now since there are only 43,200 minutes in a month (assuming 30 days of 24 hours) that means dang near a full 25% of of the month must be on a call to get to 10,000 minutes.

                      Assuming a business month of 4 weeks of 40 hours tosses the number even more. That is only 9,600 minutes. This means that it is impossible to spend 10,000 minutes on that phone in a month. The rate is up to $0.0036 per minute.

                      Now you need to figure out how much time is truly spent on that phone. What if it is 50% of the day? At 4,600 minutes per month you are up to a rate of $0.0073 per minute. That is nearly the cost to use SIP in the US.

                      Now add in a second line. How many minutes does that one get? Well if it is a roll over or hunt group, it will never be as much as the main line. You could easily figure its usage at maybe 50% of the main line for many companies. At 2,300 minutes used in a month, that $35 line means you are paying $0.0152 per minute for those calls.

                      Aggregate the two together is $70/month and 6,900 minutes. That comes out to an average telecom per minute rate of $0.0101 per minute. This IS the basic SIP termination rate in the US.

                      DashrenderD 1 Reply Last reply Reply Quote 2
                      • IT-ADMINI
                        IT-ADMIN
                        last edited by IT-ADMIN

                        yes you are right the POTS line is not free by itself but the calls are, you pay monthly charge for the line installation, this monthly charge has nothing to do with how much minutes you are calling, it is a fixed monthly charge no matter how much you call (unlimited calls) which is not the case in my home country morocco, they charge you the monthly installation fees + incoming calls are free but outgoing calls are not free (charge per minutes)
                        each country has it advantage and disadvantage, for example to get a public static ip in qatar is very expensive but in morocco is not and so one so forth...

                        ? scottalanmillerS 2 Replies Last reply Reply Quote 0
                        • ?
                          A Former User @IT-ADMIN
                          last edited by

                          @IT-ADMIN said:

                          yes you are right the POTS line is not free by itself but the calls are, you pay monthly charge for the line installation, this monthly charge

                          That would be a service fee not an installation fee. They aren't re-installing the lines every month are they?

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @IT-ADMIN
                            last edited by

                            @IT-ADMIN said:

                            yes you are right the POTS line is not free by itself but the calls are

                            That's like saying that the hamburger costs money but the fries are free because they come with it. That's not quite true. The hamburger and fries have a cost together. Correct that there is no separate cost per call, but Jared is correct, if you are paying to be able to make the calls, the calls aren't free.

                            1 Reply Last reply Reply Quote 0
                            • IT-ADMINI
                              IT-ADMIN
                              last edited by

                              @scottalanmiller said:

                              @IT-ADMIN said:

                              yes you are right the POTS line is not free by itself but the calls are

                              That's like saying that the hamburger costs money but the fries are free because they come with it. That's not quite true. The hamburger and fries have a cost together. Correct that there is no separate cost per call, but Jared is correct, if you are paying to be able to make the calls, the calls aren't free.

                              lol, you can say that are not free but unlimited

                              ? scottalanmillerS 2 Replies Last reply Reply Quote 0
                              • ?
                                A Former User @IT-ADMIN
                                last edited by

                                @IT-ADMIN said:

                                lol, you can say that are not free but unlimited

                                Is it truly unlimited? very few telcoms are truely unlimited all of them say things like if you cause adverse effects or if they determine you are making more calls than they want they can terminate you.

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @IT-ADMIN
                                  last edited by

                                  @IT-ADMIN said:

                                  lol, you can say that are not free but unlimited

                                  Correct, although unlimited fries would be a very bad thing. 😉

                                  Unlimited minutes are a much better way to put it. Although even that is misleading. It is up to 43,800 minutes with every minute of non-use lost, per month. There are truly unlimited trunks that let you have as many concurrent calls as you want (but they all make you pay per minute.)

                                  It IS unlimited within the constraints of use. But calling it that is a sales tactic to make it sound way better than it is.

                                  It's like datacenter services. It is nearly always better to pay per GB of use, but always sounds better to have uncapped bandwidth. But with only the rarest exception, the former gives you better service at a lower price.

                                  1 Reply Last reply Reply Quote 0
                                  • IT-ADMINI
                                    IT-ADMIN
                                    last edited by IT-ADMIN

                                    yes calls practically are not unlimited but they use the term unlimited because they are sure that you will never start a call from the beginning of the month and finish it in the end of the month 🙂

                                    DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 1
                                    • DashrenderD
                                      Dashrender @JaredBusch
                                      last edited by Dashrender

                                      @JaredBusch said:

                                      No, they are not. The calls as simply not billed by minute. The line still costs money, so that means calls are not free. But I understand what you meant anyway.

                                      Note: all numbers based on US rates. You have to do this for your area.

                                      In the US, I have to make this argument often. A business POTS line here can easily cost $25-$50 per month, generally I see them come in at $35 on average. This is prior to taxes, fees, and long distance.

                                      So if you plan on making 10,000 minutes of local calls in a month, that means the $35 line costs you $0.0035 per minute. Quite cheap (cheaper than SIP), but not free.

                                      Now since there are only 43,200 minutes in a month (assuming 30 days of 24 hours) that means dang near a full 25% of of the month must be on a call to get to 10,000 minutes.

                                      Assuming a business month of 4 weeks of 40 hours tosses the number even more. That is only 9,600 minutes. This means that it is impossible to spend 10,000 minutes on that phone in a month. The rate is up to $0.0036 per minute.

                                      Now you need to figure out how much time is truly spent on that phone. What if it is 50% of the day? At 4,600 minutes per month you are up to a rate of $0.0073 per minute. That is nearly the cost to use SIP in the US.

                                      Now add in a second line. How many minutes does that one get? Well if it is a roll over or hunt group, it will never be as much as the main line. You could easily figure its usage at maybe 50% of the main line for many companies. At 2,300 minutes used in a month, that $35 line means you are paying $0.0152 per minute for those calls.

                                      Aggregate the two together is $70/month and 6,900 minutes. That comes out to an average telecom per minute rate of $0.0101 per minute. This IS the basic SIP termination rate in the US.

                                      Nice write up!

                                      1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @IT-ADMIN
                                        last edited by

                                        @IT-ADMIN said:

                                        yes calls practically are not unlimited but they use the term unlimited because they are sure that you will never start a call from the beginning of the month and finish it in the end of the month 🙂

                                        Jared's example is pretty true today in terms of normal usage - but 15+ years ago that wouldn't have been the case. People could and would be dialed into their ISPs for potentially every min that the system was up. If they had an unlimited ISP connection as well, all the more reason to never disconnect.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @Dashrender
                                          last edited by

                                          @Dashrender said:

                                          @IT-ADMIN said:

                                          yes calls practically are not unlimited but they use the term unlimited because they are sure that you will never start a call from the beginning of the month and finish it in the end of the month 🙂

                                          Jared's example is pretty true today in terms of normal usage - but 15+ years ago that wouldn't have been the case. People could and would be dialed into their ISPs for potentially every min that the system was up. If they had an unlimited ISP connection as well, all the more reason to never disconnect.

                                          Oh, from dial up Internet? I forgot about that use case since this one can only be voice. Yes, there was a time when that "unlimited" mattered very different from today or, more importantly, from a case where you are considering voice calls.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @IT-ADMIN
                                            last edited by

                                            @IT-ADMIN said:

                                            yes calls practically are not unlimited but they use the term unlimited because they are sure that you will never start a call from the beginning of the month and finish it in the end of the month 🙂

                                            Well they use the term because it's good marketing. It throws people's brains off in how they consider things.

                                            The very fact that you are considering getting two lines instead of one, though, shows the limits of unlimited already.

                                            DashrenderD 1 Reply Last reply Reply Quote 0
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