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    • DashrenderD
      Dashrender @scottalanmiller
      last edited by

      @scottalanmiller said:

      I've seen hospitals pass inspections with patient data, on paper, blowing around in the parking lot.

      yes, but how did that data get there? most likely a patient dropped it, it wasn't left there by a hospital employee (though it's true that it could have been an employee).

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      • DashrenderD
        Dashrender @scottalanmiller
        last edited by

        @scottalanmiller said:

        @Dashrender said:

        I know of no hospital or clinic, etc that uses any type of secure voice communication, nor do they use secure faxing. I'm not sure that secure voice would even be possible for the general public.

        It's not, but my understanding of HIPAA is only that if it can't be secured that you can't use it, not that the lack of end user security allowed you to bypass the need for security. End user email can't be secured either in the same way. Same with texting. So any general law about security would curtail the use of all three the same.

        End user email can be sorta secured though the use of a portal. This is how all email end user email is done today. We post something into our EHR webportal, the patient receives an email that there is something for them to view on the portal - assuming they care, they go there, log in and look at it.

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        • DashrenderD
          Dashrender @scottalanmiller
          last edited by

          @scottalanmiller said:

          @Dashrender said:

          I know of no hospital or clinic, etc that uses any type of secure voice communication,

          I've never dealt with one that was giving out patient data over the phone though, nor having worked in hospitals (big ones) for decades, have I ever dealt with one that actually took security or HIPAA seriously. That hospitals violate both the terms and the spirit of the regulation is what I would expect.

          Really? You've never heard a clinical person give test results over the phone? We give out negative (i.e. you are fine) type results almost every min of the day via the phone. Positive results, depending on the severity, we might call you in for that.

          Drs will give all kinds of information about patient care both to patients and other doctors over the phone - again I hear this daily.

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          • scottalanmillerS
            scottalanmiller
            last edited by

            @Dashrender said:

            Really? You've never heard a clinical person give test results over the phone? We give out negative (i.e. you are fine) type results almost every min of the day via the phone.

            No, but I guess, where would I really? If I could hear them it would be an obvious HIPAA breach and we never get medical news.

            DashrenderD 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @scottalanmiller
              last edited by

              @scottalanmiller said:

              @Dashrender said:

              Really? You've never heard a clinical person give test results over the phone? We give out negative (i.e. you are fine) type results almost every min of the day via the phone.

              No, but I guess, where would I really? If I could hear them it would be an obvious HIPAA breach and we never get medical news.

              If you're working at a hospital - how could you not? I've been in ORs and heard doctors talking to someone one the phone giving full names and diagnosis. Here our phone triage area has several desks/phones - people calling in looking for answer, anyone who walks by (granted it's in a non public area, so the public wouldn't be walking by, but contractors definitely could be) can hear what they are talking about a if the nurse confirms the name, etc the person walking by will know who they are talking to as well.

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Dashrender
                last edited by

                @Dashrender said:

                If you're working at a hospital - how could you not?

                Most of a hospital does not have doctors talking to patients in it. That's just the public facing part, for the most part. Hospitals are huge things.

                DashrenderD 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  @Dashrender said:

                  If you're working at a hospital - how could you not?

                  Most of a hospital does not have doctors talking to patients in it. That's just the public facing part, for the most part. Hospitals are huge things.

                  Sure, but you said you were working for a hospital, so I would assume you to be in the bowels of the hospital where the Drs and medical staff are, unless you only spent most of your time in the DC, in which case I'll just back away.. 🙂

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Dashrender
                    last edited by

                    @Dashrender said:

                    @scottalanmiller said:

                    @Dashrender said:

                    If you're working at a hospital - how could you not?

                    Most of a hospital does not have doctors talking to patients in it. That's just the public facing part, for the most part. Hospitals are huge things.

                    Sure, but you said you were working for a hospital, so I would assume you to be in the bowels of the hospital where the Drs and medical staff are, unless you only spent most of your time in the DC, in which case I'll just back away.. 🙂

                    Neither. I worked in facilities primarily. The real bowels. In the morgue, in the waste treatment, in the shipping, in the offices, etc.

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @scottalanmiller
                      last edited by

                      @scottalanmiller said:

                      @Dashrender said:

                      @scottalanmiller said:

                      @Dashrender said:

                      If you're working at a hospital - how could you not?

                      Most of a hospital does not have doctors talking to patients in it. That's just the public facing part, for the most part. Hospitals are huge things.

                      Sure, but you said you were working for a hospital, so I would assume you to be in the bowels of the hospital where the Drs and medical staff are, unless you only spent most of your time in the DC, in which case I'll just back away.. 🙂

                      Neither. I worked in facilities primarily. The real bowels. In the morgue, in the waste treatment, in the shipping, in the offices, etc.

                      point still stands - try visiting the provider working spaces.. they really don't care who's around they are in general just blathering on about this patient or that.. and the staff are even worse.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @Dashrender
                        last edited by

                        @Dashrender said:

                        point still stands - try visiting the provider working spaces.. they really don't care who's around they are in general just blathering on about this patient or that.. and the staff are even worse.

                        They don't let the doctors into the bowels of the hospitals. Well they do, but the doctors don't go there regardless. Just the people who run the hospitals.

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                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          New client update available today.

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