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    Moving from hosted webmail to O365

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    • T
      technobabble
      last edited by

      The companies domain is hosting webmail now. They are looking to move some users to O365.

      It's been awhile since I did this, but if I remember this is an all or none proposition?

      1 Reply Last reply Reply Quote 0
      • gjacobseG
        gjacobse
        last edited by

        Not exactly.

        You should be able to do a limited number via the in-boarding migration tool on O365. However I don't know why you would want to do this.

        The very first migration I did was from hosted email to O365, and it went pretty smoothly. I did have to juggle some passwords, but it otherwise in-boarded all accounts with no issues. And several were in the 4-7GB range.

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        • JaredBuschJ
          JaredBusch
          last edited by

          How are you going to configure the MX records to have mail delivered to both places?

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @JaredBusch
            last edited by

            @JaredBusch said:

            How are you going to configure the MX records to have mail delivered to both places?

            You have to have one of them be a master and send the remaining email on to the other. The MX records can only point to one. If the MX do anything else it will be round robin and that would be crazy.

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            • T
              technobabble
              last edited by

              Client has a tech onsite (we manage their website and hosting). Anyone have a good how to page I can send the tech?

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              • T
                technobabble
                last edited by

                @JaredBusch, the client changed their mind. The onsite tech was not happy with the O365 apps for Android and Apple and decided now was not the best time to split email services.

                However I checked my cPanel and noticed that I am still using TXT record that I got from O365 (v=spf1 include:spf.protection.outlook.com -all) and some MS=msxxxxxxxxx TXT record. I presume that mail goes through my web server before heading to O35?

                coliverC 2 Replies Last reply Reply Quote 0
                • coliverC
                  coliver @technobabble
                  last edited by

                  @technobabble said:

                  @JaredBusch, the client changed their mind. The onsite tech was not happy with the O365 apps for Android and Apple and decided now was not the best time to split email services.

                  Did they look at the new Outlook for iOS and Android apps? It is actually really nice once you turn off the focused inbox thing.

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                  • coliverC
                    coliver @technobabble
                    last edited by

                    @technobabble said:

                    However I checked my cPanel and noticed that I am still using TXT record that I got from O365 (v=spf1 include:spf.protection.outlook.com -all) and some MS=msxxxxxxxxx TXT record. I presume that mail goes through my web server before heading to O35?

                    I think those are just verification of domain ownership things. Mail will go to your primary MX first then can be routed from there.

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                    • DashrenderD
                      Dashrender
                      last edited by

                      The SPF is for sending email, not generally for receiving it.
                      If you have an incorrectly setup SPF record, some people might not be able to receive email from you.

                      coliverC 1 Reply Last reply Reply Quote 0
                      • coliverC
                        coliver @Dashrender
                        last edited by

                        @Dashrender said:

                        The SPF is for sending email, not generally for receiving it.
                        If you have an incorrectly setup SPF record, some people might not be able to receive email from you.

                        Oh. you're right SPF is a means of detecting spoofed emails. Not sure how that will work if you are sending from a different mail server.

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                        • T
                          technobabble
                          last edited by

                          I'm trying to check it out...however it's now day 5 trying to get support to figure out why I can use O365 anywhere except their Android mobile app. I keep getting a " Please sign in with an organizational accout". 2 support calls ago, they provided me with a developers account user/pass which failed also.

                          coliverC 1 Reply Last reply Reply Quote 0
                          • T
                            technobabble
                            last edited by

                            Looking into this closer, however I have been using O365 for over 1.5 years now.

                            1 Reply Last reply Reply Quote 0
                            • coliverC
                              coliver @technobabble
                              last edited by coliver

                              @technobabble said:

                              I'm trying to check it out...however it's now day 5 trying to get support to figure out why I can use O365 anywhere except their Android mobile app. I keep getting a " Please sign in with an organizational accout". 2 support calls ago, they provided me with a developers account user/pass which failed also.

                              That one is odd... sounds almost like you have the wrong version of the outlook client.

                              This is the correct one, there is also Outlook Webapp which I think is for internal exchange.

                              https://play.google.com/store/apps/details?id=com.microsoft.office.outlook

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                              • T
                                technobabble
                                last edited by

                                To clairfy:

                                The original post was supposed to be about a client's company that wanted to move to O365.

                                1 Reply Last reply Reply Quote 0
                                • T
                                  technobabble
                                  last edited by

                                  Not using the Android Outlook client, using the Office Mobile app from Android. I can log in with my personal MS account, but not my O365 account.

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                                  • T
                                    technobabble
                                    last edited by

                                    So Microsoft support said to do this: https://support.microsoft.com/en-us/kb/2986830

                                    Can anyone explain how using a cert on my PC makes my Android connect to MS?

                                    Deleted74295D 1 Reply Last reply Reply Quote 0
                                    • Deleted74295D
                                      Deleted74295 Banned @technobabble
                                      last edited by Deleted74295

                                      @technobabble said:

                                      Can anyone explain how using a cert on my PC makes my Android connect to MS?

                                      Read the guide again.

                                      "Install the certificate.
                                      Copy the certificate files to your device.
                                      On your device, go to Settings, tap Personal, tap Security, and then tap Install from Storage.
                                      Select the certificate that you have to have, and then tap OK.
                                      To verify that the certificate is installed, go to Settings, tap Personal, tap Security, tap Trusted Credentials, and then tap User. "

                                      Sometimes Microsoft do have a clue what they are talking about 🙂

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                                      • T
                                        technobabble
                                        last edited by technobabble

                                        Cool...thanks, I missed the part that I needed my phone connected to my PC.

                                        This just in!!!
                                        I was just able to install the OWA for Android Pre-Release app and login using the same credentials that Office Mobile is rejecting.

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                                        • T
                                          technobabble
                                          last edited by

                                          Called support weeks ago and after a lot of phone calls and emails, I informed MS that they can close the support ticket.

                                          The issue was that I couldn't use my O365 login (MS business/org account) to log into Microsoft Office Mobile App. It would work with my personal MS account.

                                          They said it was because I had the same address for both. However on the web, or with Android apps such as OWA, Outlook, Word and Excel worked with my O365 Account.

                                          Earlier this week I read an article about new Android Apps and now the Office Mobile app says:

                                          *** Try the new Word, Excel, and PowerPoint apps! Now available for Android tablets and phones in the Google Play store: http://aka.ms/worda, http://aka.ms/excela, http://aka.ms/ppta. These new apps replace Office Mobile. **
                                          Microsoft Office Mobile is the Office companion for phones running Android OS prior to v4.4.”

                                          So since my phone is 4.4.2, it's not supposed to work.

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