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    CloudatCost June Outage

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    • scottalanmillerS
      scottalanmiller
      last edited by

      Yup, it appears that there is another month, another major outage. This time, they have no remaining customers so no one is talking about it, it seems. But check the Twitter feed and you will see people who have had their VMs offline for days without any responses from CloudatCost. In fact, the Twitter feed looks like even the PR guy is gone from there now. Of course, he's not followed up on the last two outages here yet either, as promised, so it's no surprise.

      https://twitter.com/neu/status/605764411303686144

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        https://twitter.com/brandonwardlaw/status/605562377501704192

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        • ?
          A Former User
          last edited by

          Maybe they shutdown or didn't have the funds remaining after charge backs to pay for June utilities.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            No responses at all. Can't tell if they came back or are just gone and people have given up tweeting.

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            • DashrenderD
              Dashrender
              last edited by

              My C@C server is still up.

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              • coliverC
                coliver
                last edited by

                Mine has been up. Although I haven't touched it much. I assume this is another storage issue with the larger servers.

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                • sithadminS
                  sithadmin
                  last edited by

                  My tweet is above.

                  I ended up getting my most important instance recovered after a few reboots, fsck and fixing a few things manually, but I had two others that seem to be unrecoverable. Since each instance is running an entirely different workload, my guess is they had some kind of storage outage that thrashed my virtual disks to death.

                  scottalanmillerS 2 Replies Last reply Reply Quote 2
                  • scottalanmillerS
                    scottalanmiller @sithadmin
                    last edited by

                    @sithadmin welcome to MangoLassi!

                    1 Reply Last reply Reply Quote 0
                    • Minion QueenM
                      Minion Queen Banned
                      last edited by

                      Welcome @sithadmin!

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                      • scottalanmillerS
                        scottalanmiller @sithadmin
                        last edited by

                        @sithadmin said:

                        Since each instance is running an entirely different workload, my guess is they had some kind of storage outage that thrashed my virtual disks to death.

                        They have that a lot. We've measured their disk IO quite often and it was atrocious. Instead of using scale out cloud storage like CEPH, Gluster or OpenStack they are trying to just use a single SAN to do all of this. They don't know how to build cloud storage and made a newbie mistake as if they'd never done virtualization or storage before. They don't have the architecture now to fix things.

                        sithadminS 1 Reply Last reply Reply Quote 0
                        • sithadminS
                          sithadmin @scottalanmiller
                          last edited by

                          @scottalanmiller If that's the case, I wouldn't be surprised at all. It'd difficult to think of something I've seen this provider do the right way.

                          scottalanmillerS 1 Reply Last reply Reply Quote 1
                          • scottalanmillerS
                            scottalanmiller @sithadmin
                            last edited by

                            @sithadmin said:

                            @scottalanmiller If that's the case, I wouldn't be surprised at all. It'd difficult to think of something I've seen this provider do the right way.

                            No kidding. When we first did a dmidecode on one of these VMs and saw that it was VMware we questioned what else could be wrong. Why a cloud provider would be paying a massive premium for a VMware platform when Xen, KVM and HyperV are all free makes no sense, especially when Linux is the only workload option that CloudatCost had (check the threads as to why Windows isn't legally an option on CloudatCost.) So VMware cost a fortune and crippled them in performance.

                            Answer that we came up with then - that CloudatCost lacked the technical skills to run OpenStack or other serious cloud platform. So they were doing this to try to "buy" their way out of lacking IT skills.

                            It was later than we found out about the SAN issue. But it was more of the same. I'm sure they had no idea how storage for a cloud was to work and instead of learning about it, they called up a storage vendor and the sales person designed the storage for them. By the book mistakes one after another.

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                            • IRJI
                              IRJ
                              last edited by

                              I am surprised they are still online at all.

                              ? 1 Reply Last reply Reply Quote 1
                              • ?
                                A Former User @IRJ
                                last edited by

                                @IRJ said:

                                I am surprised they are still online at all.

                                Why? I mean they are redundant after all lol...

                                IRJI 1 Reply Last reply Reply Quote 0
                                • IRJI
                                  IRJ @A Former User
                                  last edited by

                                  @thecreativeone91 said:

                                  @IRJ said:

                                  I am surprised they are still online at all.

                                  Why? I mean they are redundant after all lol...

                                  The only thing that is redundant is their outages

                                  scottalanmillerS 1 Reply Last reply Reply Quote 2
                                  • scottalanmillerS
                                    scottalanmiller @IRJ
                                    last edited by

                                    @IRJ said:

                                    @thecreativeone91 said:

                                    @IRJ said:

                                    I am surprised they are still online at all.

                                    Why? I mean they are redundant after all lol...

                                    The only thing that is redundant is their outages

                                    And their excuses. And their talk... their.... double talk? Tee hee.

                                    1 Reply Last reply Reply Quote 2
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