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    Reluctant to recommend servers that aren't new?

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    • scottalanmillerS
      scottalanmiller
      last edited by

      I run dual 27" off of my old system.

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      • ryan from xbyteR
        ryan from xbyte @Nara
        last edited by

        @Nara said:

        @ryan-from-xbyte said:

        Our biggest hurdle is customers who have their servers hosted at a datacenter. The extra step of having to go to another facility makes a non-onsite warranty difficult to use.

        But since the equipment's in a datacenter, the power's generally cleaner, and the environment's favorable on the servers. Wouldn't that generally result in lower failure rates? Most datacenters I've been to have workbenches to do hardware work and space for customers or remote hands to get work done while they wait for a tech.

        The issue is not the space to do the work, but having to travel to the datacenter to do the work. We offer a next business day warranty which is great for those with inhouse servers or local access to the servers, but when it can be challenging if they have to travel an hour to get to the datacenter. Some datacenters will offer remote hands, but it may be an extra charge that they have to factor in when comparing their options.

        We are starting to work out deals with more datacenters to include remote hands with hosting if we bring them customers. These partnerships will eliminate that issue.

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        • ryan from xbyteR
          ryan from xbyte @scottalanmiller
          last edited by

          @scottalanmiller 9 years out of a desktop is amazing.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @ryan from xbyte
            last edited by

            @ryan-from-xbyte said:

            @scottalanmiller 9 years out of a desktop is amazing.

            Not so much these days. Most people upgrade their desktops for weird reasons. I've not seen many replacements for business or performance reason, at least with IT staff. Seems to be gaming driving most updates and not work.

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            • ryan from xbyteR
              ryan from xbyte @scottalanmiller
              last edited by

              @scottalanmiller said:

              @ryan-from-xbyte said:

              @scottalanmiller 9 years out of a desktop is amazing.

              Not so much these days. Most people upgrade their desktops for weird reasons. I've not seen many replacements for business or performance reason, at least with IT staff. Seems to be gaming driving most updates and not work.

              In the past, wouldn't the new operating systems push the need for new desktops?

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              • scottalanmillerS
                scottalanmiller
                last edited by

                In the far past, yes. But Vista was the last Windows release with that problem and Linux never had that issues.

                Since Vista, every Windows release is lighter and faster than the one before. So the hardware requirements actually decrease with updates. Our boxes run better today than when purchased!

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                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Same goes for servers. What was acceptable for Server 2008 64bit is quite a bit better for Server 2012 R2 Core.

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                  • MattKingM
                    MattKing
                    last edited by

                    We've had quite a few people asking about new over here at the Monkey. On-site and Pro-Support warranties aside, after full burn-in testing most of the issues come from Hard-Drives or faulty raid memory that I've seen. A couple of R710's with new hard drives is nothing to shake a (reliability) stick at. Of course the 1-3 year warranty comes into play.

                    Personally, I'm an IT/Procurement guy so actual cost savings and figures is something I'd have to find a sales guy to chime in on.

                    People have quotes, ideas, and problems; sometimes we can make it work, and sometimes you just need new haha. I mean, with today's life-cycles in SMB buying IT equipment is almost like buying a car honesty.

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                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      In huge server estates, RAID memory has been effectively a non-issue but system memory was pretty big.

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                      • IRJI
                        IRJ
                        last edited by IRJ

                        I would not recommend Used or Refurb gear to my company. I just don't see the value in it. Hardware is so cheap these days.

                        Most Small to Medium businesses only need a few Servers to host their virtual environment of 50-100 servers.

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