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    Who do you use for VIOP SIP trunks?

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    • DashrenderD
      Dashrender
      last edited by

      I've seen VOIP.MS listed here and SW, what else do you have/suggest?

      1 Reply Last reply Reply Quote 1
      • JaredBuschJ
        JaredBusch
        last edited by

        Nothing unless you have a lot of inbound calling. Then I like VoicePulse, but I hate their 4 concurrent call limit.

        DashrenderD mlnewsM DanpD 3 Replies Last reply Reply Quote 1
        • DashrenderD
          Dashrender @JaredBusch
          last edited by Dashrender

          @JaredBusch said:

          Nothing unless you have a lot of inbound calling. Then I like VoicePulse, but I hate their 4 concurrent call limit.

          Are you saying you suggest nothing besides VOIP.MS, or use nothing?

          I have will need this for a TON of inbound calling, and I'll need at least 15 concurrent calls, 20 would be better.

          JaredBuschJ 1 Reply Last reply Reply Quote 0
          • PSX_DefectorP
            PSX_Defector
            last edited by

            If you need that much in calling, and Voicepulse doesn't work for ya, maybe look at the big guys. The Death Star, Big Red V, and CenturyLink do have SIP trunking for a more than Voicepulse but offers much more, like decentralized low latency endpoints and great backbone transversal.

            http://www.business.att.com/enterprise/Service/voice-services/null/sip-trunking/
            http://www.verizonenterprise.com/industry/public_sector/federal/contracts/wits3/products/voice/voip_trunking.xml
            http://www.centurylink.com/business/voice/sip-trunk.html

            Of course, there are hundreds of other CLECs out there that might offer a better solution. As I've said before, most companies buy from Level3 for their VoIP ambitions, if not for routing but for even the local numbers. Sometimes its just as good to go with someone else because they offer a better price for the same thing.

            mlnewsM 1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch @Dashrender
              last edited by

              @Dashrender said:

              Are you saying you suggest nothing besides VOIP.MS, or use nothing?

              I meant nothing else. But, I was assuming typical SMB usage.

              I have will need this for a TON of inbound calling, and I'll need at least 15 concurrent calls, 20 would be better.

              15 - 20 concurrent is not typical SMB, more on the high side. VoicePulse is not for this. They charge $20 per concurrent line above the first 4. But you do still have free inbound, so it may still make sense depending on true usage,

              Are these calls standard inbound or toll-free inbound? That makes a huge difference.

              What kind of minute usage are you actually talking about for both inbound and outbound?

              You may have enough usage to qualify to buy the bulk packaging from the larger carriers. Basically taking the companies like VoIP.ms and VoicePulse out o the picture.

              1 Reply Last reply Reply Quote 1
              • mlnewsM
                mlnews @JaredBusch
                last edited by

                @JaredBusch said:

                Nothing unless you have a lot of inbound calling. Then I like VoicePulse, but I hate their 4 concurrent call limit.

                It's not a limit, exactly. It is just a pricing tier. But the tiering is bizarre. So if you need ~4 it is great. If you need more than 4 it isn't.

                1 Reply Last reply Reply Quote 0
                • mlnewsM
                  mlnews @PSX_Defector
                  last edited by

                  @PSX_Defector said:

                  If you need that much in calling, and Voicepulse doesn't work for ya, maybe look at the big guys. The Death Star, Big Red V, and CenturyLink do have SIP trunking for a more than Voicepulse but offers much more, like decentralized low latency endpoints and great backbone transversal.

                  VoicePulse has two points on the east coast and two on the west coast.

                  PSX_DefectorP 1 Reply Last reply Reply Quote 0
                  • DanpD
                    Danp @JaredBusch
                    last edited by

                    @JaredBusch said:

                    Nothing unless you have a lot of inbound calling. Then I like VoicePulse, but I hate their 4 concurrent call limit.

                    Have you looked at their latest price? How does this compare to your prior experience?

                    https://five.voicepulse.com/Home/Pricing#tab_businessgateway

                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @Danp
                      last edited by

                      @Danp said:

                      Have you looked at their latest price? How does this compare to your prior experience?

                      $0.02 /minute outbound is double other carriers.

                      DanpD 1 Reply Last reply Reply Quote 0
                      • DanpD
                        Danp @JaredBusch
                        last edited by

                        @JaredBusch said:

                        $0.02 /minute outbound is double other carriers.

                        Understood. That pricing appears to include the cost of the gateway / sip trunks. How would one compare this to the pricing from Voip.ms?

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @Danp
                          last edited by JaredBusch

                          @Danp said:

                          Understood. That pricing appears to include the cost of the gateway / sip trunks. How would one compare this to the pricing from Voip.ms?

                          A DID through VoIP.ms is $0.89 - $1.50 per month in general. Ported numbers are almost always $0.99 per month.

                          VoicePulse is showing $2.0832 per month for a DID, so comparable. Double the outbound rate is why I do not like it.

                          If you are gong to have the DID not registered for part of the month, I guess this could be a good price. But most people put it on a PBX and it is always registered.

                          The overall price is certainly not bad.

                          VoicePulse has only 2 POP locations. One on the east coast and one on the west coast. Well technically there is a primary and a secondary at each coast, I have no idea if they are in the same building or not.

                          VoIP.ms has many POPS scattered across the US and Canada.

                          1 Reply Last reply Reply Quote 0
                          • DanpD
                            Danp
                            last edited by

                            My apologies but I'm a neophyte on this stuff. So beyond the did fee and the per minute rates, are there any other fixed or variable fees to be considered when pricing out the voip service?

                            JaredBuschJ 1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch @Danp
                              last edited by

                              @Danp said:

                              My apologies but I'm a neophyte on this stuff. So beyond the did fee and the per minute rates, are there any other fixed or variable fees to be considered when pricing out the voip service?

                              There is some minor FCC fee that I have seen but nothin like Title II fee on legacy POTS. i would have to go pull a statement to give it to you exactly.

                              But really that is about it.

                              1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender
                                last edited by

                                We currently have a PRI, our current system doesn't provide any type of logging without paying $10K for the logging solution which management has refused to pay.
                                With that in mind we don't know how many lines we really use max in/out, but since moving to the PRI we've had no complaints of busy signals, etc.
                                I'm sure we could probably get away with 20'ish lines. Before moving to the PRI we had 15 1FBs, and regularly had calls being dumped to a carrier voicemail box.

                                It's hard to say if we take more incoming calls vs outgoing calls - Our operators and schedulers definitely take a lot of calls, and we make many outgoing calls as well, reminder calls, returning calls, etc....

                                1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender
                                  last edited by

                                  PSX,
                                  I'll start by saying I know nothing about SIP trunks and their providers.

                                  What's the difference between those providers you listed versus say Cox Communications SIP offerings?

                                  Cox is offering a dedicated SIP port (dedicated network connection with their network) for $100/month plus $6 per SIP trunk with unlimited local calling (I'd have to look it up, might include long distance too).

                                  I know Scott wouldn't like this since it relies on my provider providing a dedicated network connection for this connection - making it harder to move to another location if there was a problem, etc.

                                  PSX_DefectorP 1 Reply Last reply Reply Quote 0
                                  • coliverC
                                    coliver
                                    last edited by coliver

                                    Have you looked at Vitelity? http://www.vitelity.com/

                                    I am forced to use our local ISP for SIP trunks... the dangers of being in the middle of no where.

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @coliver
                                      last edited by

                                      @coliver said:

                                      Have you looked at Vitelity? http://www.vitelity.com/

                                      I am forced to use our local ISP for SIP trunks... the dangers of being in the middle of no where.

                                      How come? You have internet access, right? or is it just not fast enough?

                                      coliverC 1 Reply Last reply Reply Quote 0
                                      • coliverC
                                        coliver @Dashrender
                                        last edited by

                                        @Dashrender said:

                                        @coliver said:

                                        Have you looked at Vitelity? http://www.vitelity.com/

                                        I am forced to use our local ISP for SIP trunks... the dangers of being in the middle of no where.

                                        How come? You have internet access, right? or is it just not fast enough?

                                        No other provider has numbers in our area. So I wasn't able to port numbers outside of our local Telcom/ISP.

                                        DashrenderD 1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @coliver
                                          last edited by

                                          @coliver said:

                                          @Dashrender said:

                                          @coliver said:

                                          Have you looked at Vitelity? http://www.vitelity.com/

                                          I am forced to use our local ISP for SIP trunks... the dangers of being in the middle of no where.

                                          How come? You have internet access, right? or is it just not fast enough?

                                          No other provider has numbers in our area. So I wasn't able to port numbers outside of our local Telcom/ISP.

                                          Awww - ok that is a drag! Surprised you couldn't port to VOIP.MS....

                                          coliverC 1 Reply Last reply Reply Quote 0
                                          • coliverC
                                            coliver @Dashrender
                                            last edited by

                                            @Dashrender Nope... unfortunately no one else is able to work in our local exchange... not sure if that is because the area is too small or a different reason.

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