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    Network Issue

    Scheduled Pinned Locked Moved IT Discussion
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Could also be a failing NIC, not just its driver. Long ago, failing NICs were the primary cause of this. Less likely to be a virus as there is little benefit to someone to make malware to just mess up your network a little.

      LakshmanaL 1 Reply Last reply Reply Quote 0
      • LakshmanaL
        Lakshmana @scottalanmiller
        last edited by

        @scottalanmiller What are the basic troubleshooting to be caried out for the issue to be resolved.How to identify the system without the Wireshark tools.Any other idea without the tools

        coliverC 1 Reply Last reply Reply Quote 0
        • coliverC
          coliver @Lakshmana
          last edited by

          @Lakshmana said:

          @scottalanmiller What are the basic troubleshooting to be caried out for the issue to be resolved.How to identify the system without the Wireshark tools.Any other idea without the tools

          The long way? Unplug ports from switches one by one to see which one is causing the issue. This is tedious and highly disruptive.

          LakshmanaL scottalanmillerS 2 Replies Last reply Reply Quote 2
          • LakshmanaL
            Lakshmana @coliver
            last edited by

            @coliver The production should not be disturbed for the client this is the situation

            coliverC 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @coliver
              last edited by

              @coliver said:

              The long way? Unplug ports from switches one by one to see which one is causing the issue. This is tedious and highly disruptive.

              If you lack managed switches, this is the way to go. Short of standing in front of the switches and starring at them hoping to visually identify the traffic from the blinking lights.

              LakshmanaL 1 Reply Last reply Reply Quote 3
              • LakshmanaL
                Lakshmana @scottalanmiller
                last edited by

                @scottalanmiller Ok Thank you Sir

                1 Reply Last reply Reply Quote 0
                • coliverC
                  coliver @Lakshmana
                  last edited by

                  @Lakshmana said:

                  @coliver The production should not be disturbed for the client this is the situation

                  Without being able to use networking tools or look into the managed switch logs you probably won't be able to do this in a way that won't disrupt the production environment.

                  LakshmanaL 1 Reply Last reply Reply Quote 2
                  • LakshmanaL
                    Lakshmana @coliver
                    last edited by

                    @coliver How to see the managed switch logs.Sorry,I am new to network related issue.Dont get angry guys.

                    scottalanmillerS IRJI 2 Replies Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Lakshmana
                      last edited by

                      @Lakshmana said:

                      @coliver How to see the managed switch logs.Sorry,I am new to network related issue.Dont get angry guys.

                      Depends on the switch. Start by logging into it.

                      1 Reply Last reply Reply Quote 0
                      • IRJI
                        IRJ @Lakshmana
                        last edited by

                        @Lakshmana said:

                        @coliver How to see the managed switch logs.Sorry,I am new to network related issue.Dont get angry guys.

                        What brand and model are your switches?

                        LakshmanaL 1 Reply Last reply Reply Quote 0
                        • LakshmanaL
                          Lakshmana @IRJ
                          last edited by

                          @IRJ Digisol I didnot having model number but it was 48 port switch.The model is?

                          1 Reply Last reply Reply Quote 0
                          • LakshmanaL
                            Lakshmana @scottalanmiller
                            last edited by

                            @scottalanmiller Sir can you please give any link to learn about the wireshark to get the null packets details in large network.Since I don't know about the software which is new to work to me.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @Lakshmana
                              last edited by

                              @Lakshmana http://www.howtogeek.com/104278/how-to-use-wireshark-to-capture-filter-and-inspect-packets/

                              1 Reply Last reply Reply Quote 1
                              • LakshmanaL
                                Lakshmana
                                last edited by

                                Whether the system can be found out as a Virus affected through the switch log itself?or The system needs to be checked by any antivirus

                                ? scottalanmillerS 2 Replies Last reply Reply Quote 0
                                • ?
                                  A Former User @Lakshmana
                                  last edited by

                                  @Lakshmana said:

                                  Whether the system can be found out as a Virus affected through the switch log itself?or The system needs to be checked by any antivirus

                                  You can find out which device or computer is causing the issues first. Once you get it narrowed down to that you can troubleshoot the device to see what is causing it.

                                  1 Reply Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller @Lakshmana
                                    last edited by

                                    @Lakshmana said:

                                    Whether the system can be found out as a Virus affected through the switch log itself?or The system needs to be checked by any antivirus

                                    Not if the packets are null. Right now you are just trying to find the machine in question.

                                    LakshmanaL 1 Reply Last reply Reply Quote 0
                                    • LakshmanaL
                                      Lakshmana @scottalanmiller
                                      last edited by

                                      @scottalanmiller Yes Just I need to find out the machine which is affecting the whole network

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Lakshmana
                                        last edited by

                                        @Lakshmana said:

                                        @scottalanmiller Yes Just I need to find out the machine which is affecting the whole network

                                        Yes, that's all you care about right now. Figure out what port is generating the traffic. Then unplug it and start to do diagnostics in a secure space.

                                        ? 1 Reply Last reply Reply Quote 1
                                        • ?
                                          A Former User @scottalanmiller
                                          last edited by

                                          @scottalanmiller said:

                                          @Lakshmana said:

                                          @scottalanmiller Yes Just I need to find out the machine which is affecting the whole network

                                          Yes, that's all you care about right now. Figure out what port is generating the traffic. Then unplug it and start to do diagnostics in a secure space.

                                          Heck If it's really causing issues start upluging switch uplink ports and narrow it down to which switch the device is connected to. Then you can narrow your choices down much more.

                                          1 Reply Last reply Reply Quote 1
                                          • LakshmanaL
                                            Lakshmana
                                            last edited by

                                            @thecreativeone91 When I unplug the Uplink Cable means the network will be down for the users.It should not be happen for them know Sir.

                                            ? scottalanmillerS 2 Replies Last reply Reply Quote 0
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