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    HP Server Shutdown Issue

    IT Discussion
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    • LakshmanaL
      Lakshmana
      last edited by

      Hi All,
      There is a small issue in HP Proliant DL160 5G Server.The hard disk is not connected with the server.When the server is switched ON the initailization process starts properly.The Server cannot able to go for BIOS settings.When the server is started the server shows the components connected in the server and after that the server suddenly shut down without giving any acknowledgement.Can anyone suggest me how to troubleshoot the issue in this server?

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      • nadnerBN
        nadnerB
        last edited by

        Can you connect to the HP Lights-Out interface?

        LakshmanaL 1 Reply Last reply Reply Quote 2
        • LakshmanaL
          Lakshmana @nadnerB
          last edited by

          @nadnerB said:

          HP Lights-Out interface?

          What is that means

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          • nadnerBN
            nadnerB
            last edited by

            HP Lights-Out/iLO is for server management when the server is off. It allows you to remotely reboot, start or power off a server and it also interfaces directly with the hardware and shows any faults or possible issues.

            1 Reply Last reply Reply Quote 1
            • nadnerBN
              nadnerB
              last edited by

              Have a look at the picture on the right in this link: http://www8.hp.com/h20195/v2/GetDocument.aspx?docname=c04286565
              That's another network adapter. Does your server have network cable connected there?

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              • scottalanmillerS
                scottalanmiller
                last edited by

                Getting ILO access is definitely the place to start. That will allow you to see diagnostics of the system even with it shut down.

                Sounds like likely a memory issue.

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                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Could easily be overheating too.

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                  • ?
                    A Former User
                    last edited by

                    The ILO Port is between the Serial port and the USB ports on the back of this server. However, if you didn't configure it before you may not be able to get into it, unless it defaults to DHCP (not sure on that one)

                    The default username is Administrator and the password is listed on the server tag somewhere.

                    LakshmanaL 1 Reply Last reply Reply Quote 1
                    • LakshmanaL
                      Lakshmana @A Former User
                      last edited by

                      @thecreativeone91 said:

                      listed on the server tag somewhere.

                      There is no password is present in the tag Sir

                      ? 1 Reply Last reply Reply Quote 0
                      • ?
                        A Former User @Lakshmana
                        last edited by A Former User

                        @Lakshmana said:

                        @thecreativeone91 said:

                        listed on the server tag somewhere.

                        There is no password is present in the tag Sir

                        It should be in two locations like these:

                        https://alteeve.ca/images/a/a0/HP_Proliant_ML360_G6_iLO_Stickers_01.png

                        http://1.bp.blogspot.com/_SquW7fpD118/TKvtk-myWgI/AAAAAAAAAM4/-CSbZ62mfsg/s1600/post64ilo1.jpg

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