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    Pertino slow file transfer

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    • scottalanmillerS
      scottalanmiller
      last edited by

      Being in Dubai is likely the problem. I am unaware of them having instances in the Middle East. So likely you are pumping your transfers through Europe.

      1 Reply Last reply Reply Quote 0
      • AmbarishrhA
        Ambarishrh
        last edited by

        hmm, makes sense. The current VPN solution provided to us is really bad and I was working on to put a business case and wanted to showcase Pertino as the go to route, but this is not helpful! 😞

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Let's see if @Josh can find out if there are instances closer to you. We've had some slowness issues and they just had to rebalance where the system was located and it sped right up.

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          • AmbarishrhA
            Ambarishrh
            last edited by

            That would be amazing. If I could get this speed issue fixed, I might be able to convince it to be used in our company, giving us access from any device!

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            • J
              Josh Vendor
              last edited by

              @Ambarishrh Have you tried Windows to Windows? We've seen some serious challenges with SMB shares from Windows to Mac. If performance is the same then it could be latency as you're probably connecting to a vSwitch in Amsterdam, but we've even heard good things from users in South Africa, so I'm guessing it has to do with protocol.

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              • AmbarishrhA
                Ambarishrh
                last edited by

                I will try it from a Windows machine, but we have mix of both Windows and Mac. My friend tried from India, from Windows but even that was slow, he was using a home Ian dongle internet with 5 Mb speed.

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                • AmbarishrhA
                  Ambarishrh
                  last edited by Ambarishrh

                  Now tested from windows, after a minute, I saw that out of 3MB download, 16% then shows calculating, and 4th minute went on till 98 and finished almost at 5 mnts! It is slow

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @Ambarishrh
                    last edited by

                    @Ambarishrh I've never really used it for file transfers. Well not for transfers where I need to monitor the speed. I make use of it for background transfers and for AD connect at clients.

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                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Yeah, we don't use it for typical file transfer stuff either.

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                      • AmbarishrhA
                        Ambarishrh
                        last edited by

                        Fle sharing was one of the features shown in Pertino website.

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Ambarishrh
                          last edited by

                          @Ambarishrh said:

                          Fle sharing was one of the features shown in Pertino website.

                          Yes, they push that and remote desktop primarily. I don't see either as the big core features. AD is the biggest feature for me, and application publishing.

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                          • J
                            Josh Vendor
                            last edited by

                            @Ambarishrh Can you email me the email address you used to set up the network? I'll look at the vswitch. [email protected]

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                            • AmbarishrhA
                              Ambarishrh
                              last edited by

                              @Josh said:

                              Thank you, sent an email with the details

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                              • thanksajdotcomT
                                thanksajdotcom
                                last edited by

                                I have had seriously slow transfers from Windows to Linux over Pertino, even with a solid pipe and connection. I also notice that if your files are small, but you have a large number of them, say thousands, it can go slow as well.

                                1 Reply Last reply Reply Quote -1
                                • thanksajdotcomT
                                  thanksajdotcom
                                  last edited by

                                  Noticed this when I transferred my Wordpress site files from my laptop, running 8.1 Pro, over Pertino to a AWS server running Ubuntu 14.04.

                                  1 Reply Last reply Reply Quote -1
                                  • AmbarishrhA
                                    Ambarishrh
                                    last edited by

                                    Honestly ML rocks! 🙂

                                    @Josh has initiated a support request to check on this issue.

                                    During the initial checks, a ping result:

                                    Reply from 2001:470:813b::4abf:0:202: time=305ms
                                    Reply from 2001:470:813b::4abf:0:202: time=981ms
                                    Reply from 2001:470:813b::4abf:0:202: time=1188ms
                                    Reply from 2001:470:813b::4abf:0:202: time=1407ms

                                    Ping statistics for 2001:470:813b::4abf:0:202:
                                    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
                                    Approximate round trip times in milli-seconds:
                                    Minimum = 305ms, Maximum = 1407ms, Average = 970ms

                                    This is accessing the server in Dubai from my home in Dubai 16mb @home and 100mb @office!

                                    1 Reply Last reply Reply Quote 3
                                    • J
                                      Josh Vendor
                                      last edited by

                                      @thanksaj How long ago did you experience that?

                                      thanksajdotcomT 1 Reply Last reply Reply Quote 0
                                      • thanksajdotcomT
                                        thanksajdotcom @Josh
                                        last edited by

                                        @Josh said:

                                        @thanksaj How long ago did you experience that?

                                        It was on the 16th.

                                        J 1 Reply Last reply Reply Quote -1
                                        • AmbarishrhA
                                          Ambarishrh
                                          last edited by

                                          I would say this on every post I guess, ML rocks! 🙂

                                          New ping reports:

                                          C:\Users\Administrator>ping flip03

                                          Pinging flip03 [50.203.224.3] with 32 bytes of data:
                                          Reply from 50.203.224.3: bytes=32 time=284ms TTL=128
                                          Reply from 50.203.224.3: bytes=32 time=282ms TTL=128
                                          Reply from 50.203.224.3: bytes=32 time=287ms TTL=128
                                          Reply from 50.203.224.3: bytes=32 time=281ms TTL=128

                                          Ping statistics for 50.203.224.3:
                                          Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
                                          Approximate round trip times in milli-seconds:
                                          Minimum = 281ms, Maximum = 287ms, Average = 283ms

                                          Transfer of 3mb files takes 2 mins when compared to previous result of 5 mnts! 🙂

                                          Pertino support is awesome! Am still talking to the support team to see if theres anything else to be done and see a better transfer.

                                          1 Reply Last reply Reply Quote 1
                                          • J
                                            Josh Vendor @thanksajdotcom
                                            last edited by

                                            @thanksaj Do either of the end points have a Pertino version 370 or less? We made enhancements to connectivity for Linux devices post-370.

                                            thanksajdotcomT 1 Reply Last reply Reply Quote 0
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