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    Slack? What is it?

    IT Discussion
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    • scottalanmillerS
      scottalanmiller @JasGot
      last edited by

      @JasGot said in Slack? What is it?:

      @Pete-S said in Slack? What is it?:

      If you want automatic calendar reminders to go out then it's not what you're looking for. Then you want something that can integrate with Skyetel's SMS API directly.

      This doesn't exist and I am not building one.

      Yes it does and you already work with the phone company that makes it, lol. The text messaging component of NTG's telephony platform does EXACTLY that.

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller @1337
        last edited by

        @Pete-S said in Slack? What is it?:

        Why does it have to be Skyetel? If it's just a reminder, like "don't forget your dentist appointment tomorrow" the number used doesn't matter.

        We have this requirement too, hence why we built the matching solution. It's so that the main phone number can double as the texting number in most cases.

        1 Reply Last reply Reply Quote 1
        • JaredBuschJ
          JaredBusch @JasGot
          last edited by

          @JasGot said in Slack? What is it?:

          @JaredBusch said in Slack? What is it?:

          I do not use postcards, but making a direct to slack SMS connection is flaky at best.

          This is exactly what I am planning to do. They make it so easy.

          Except that it does not consistently work.

          1 Reply Last reply Reply Quote 1
          • J
            JasGot @1337
            last edited by

            @Pete-S said in Slack? What is it?:

            Because you said: "The sole purpose for looking at Slack for this customer is to send appointment reminder vis SMS using Skyetel's "Postcards for Slack" feature."
            I just assumed those were the requirements and if there were other requirements that were relevant, you would have mentioned them.
            Appointment reminders are very common, almost SOP in some businesses.

            I appreciate your trying to help, but as I said in my query, my desire is to use Skyetel's "Postcards for Slack".

            1 Reply Last reply Reply Quote 0
            • J
              JasGot @scottalanmiller
              last edited by

              @scottalanmiller said in Slack? What is it?:

              So who needs Slack today?

              They have NOTHING now. And since the SIP provider has an interface already built for it, why not use it?

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @JasGot
                last edited by

                @JasGot said in Slack? What is it?:

                @scottalanmiller said in Slack? What is it?:

                So who needs Slack today?

                They have NOTHING now. And since the SIP provider has an interface already built for it, why not use it?

                Well, that feels like a gap. How do they have nothing as every business class messaging platform includes something? Do they not have business email?

                J 1 Reply Last reply Reply Quote 1
                • J
                  JasGot @scottalanmiller
                  last edited by

                  @scottalanmiller said in Slack? What is it?:

                  Do they not have business email?

                  Exchange.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @JasGot
                    last edited by

                    @JasGot said in Slack? What is it?:

                    @scottalanmiller said in Slack? What is it?:

                    Do they not have business email?

                    Exchange.

                    Legacy Exchange, not MS365? If so, Teams isn't pre-provisioned automatically, but it is installed automatically on Windows. So, while not the one that I like, one of the key Slack competitors should be pre-installed for you and they "have it", you just have to configure it to integrate with Exchange that way. MS365 Exchange always has Teams pre-integrated.

                    J 1 Reply Last reply Reply Quote 2
                    • J
                      JasGot @scottalanmiller
                      last edited by

                      @scottalanmiller said in Slack? What is it?:

                      Legacy Exchange, not MS365?

                      Intermedia Hosted Exchange 2016

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @JasGot
                        last edited by

                        @JasGot said in Slack? What is it?:

                        @scottalanmiller said in Slack? What is it?:

                        Legacy Exchange, not MS365?

                        Intermedia Hosted Exchange 2016

                        Ouch. I've been shafted by Intermedia a time or two. 😞

                        1 Reply Last reply Reply Quote 0
                        • J
                          JasGot @scottalanmiller
                          last edited by

                          @scottalanmiller said in Slack? What is it?:

                          Think XMPP for the modern era

                          Are there any intra-office apps for this? We have been using Spark on top of Ignite for many years.

                          Is there anything you like btter?

                          1 scottalanmillerS 2 Replies Last reply Reply Quote 0
                          • 1
                            1337 @JasGot
                            last edited by 1337

                            @JasGot said in Slack? What is it?:

                            @scottalanmiller said in Slack? What is it?:

                            Think XMPP for the modern era

                            Are there any intra-office apps for this? We have been using Spark on top of Ignite for many years.

                            Is there anything you like btter?

                            For Microsoft users Microsoft Teams is the goto intra-office messaging platform.

                            As Scott mentioned earlier all the business messaging apps are on parity with each other.

                            1 Reply Last reply Reply Quote 1
                            • scottalanmillerS
                              scottalanmiller @JasGot
                              last edited by

                              @JasGot said in Slack? What is it?:

                              @scottalanmiller said in Slack? What is it?:

                              Think XMPP for the modern era

                              Are there any intra-office apps for this? We have been using Spark on top of Ignite for many years.

                              Is there anything you like btter?

                              That's what we replaced with these tools specifically. Slack, Rocket, Mattermost... those seem to be the best for crossing company boundaries. Cliq, Teams, etc. are great for inside a single controlled company, but don't fare well at going between them. Especially not Teams, what a mess that is.

                              1 Reply Last reply Reply Quote 0
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