Unsolved GPO printers missing
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GPO pushed out printers are not showing up this morning
The GPO is there, the event viewer says error 0xb4c (I think lost my connection for a minute).
I can browse to
\\dc\printer nameand install the printer.But 1) the printer has been here for years and 2) so has the GPO and 3) so has the user.
The DC is the print server and is Server 2012 R2.
The users connect via RDP to Server 2008 R2 running Epicor’s Prophet 21.But the same error happens on the users’ Windows 10 desktops.
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@jaredbusch Anything specific on the client's Event Logs for the printer or gpo deployment?
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On the desktop - did they get a new one? or did the old printers just disappear?
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We just had a similar issue across several customers. It was a Windows Update issue.
For us, in all cases, there was a window update that needed to run, not normal ones that run unattended, but the "Feature Update Windows 10, version 21H1". Once run, and rebooted, all printers and ports returned.
Some users lost all GPO delivered printers and some users had all of the Ports disappear from the Ports tab in Print Server Properties:
Click on a printer, then:
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@dashrender said in GPO printers missing:
On the desktop - did they get a new one? or did the old printers just disappear?
This
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@jasgot said in GPO printers missing:
We just had a similar issue across several customers. It was a Windows Update issue.
For us, in all cases, there was a window update that needed to run, not normal ones that run unattended, but the "Feature Update Windows 10, version 21H1". Once run, and rebooted, all printers and ports returned.
Which one specifically?
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It's most likely the same issue. Print nightmare update or something along these lines. I've had the same issues, I went with registry workaround.
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@marcinozga said in GPO printers missing:
It's most likely the same issue. Print nightmare update or something along these lines. I've had the same issues, I went with registry workaround.
Not getting 11b error.
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We are talking about this in our weekly meeting right now. Basically printing is broken, GPO and .bat printer installs no longer work in a secured environment.
https://regmedia.co.uk/2021/09/21/printnightmare.jpg
https://candid.technology/printnighmare-patch-windows-issue/
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I’m not marking this solved yet. Because I removed the cumulative update over the weekend and things are working. But I also didn’t change my updated GPO back. For now, users are working.
I will set a maintenance window for next weekend to reapply it and validate things.
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@jaredbusch said in GPO printers missing:
Which one specifically?
We allowed the "Feature Update Windows 10, version 21H1" to finish and the two issues described resolved themselves after the reboot.
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Just ran in to it again this morning. Here are the waiting updates. This update will wait forever, until someone clicks "Download and Install"
Once installed the printing issue was resolved.
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@jasgot said in GPO printers missing:
@jaredbusch said in GPO printers missing:
Which one specifically?
We allowed the "Feature Update Windows 10, version 21H1" to finish and the two issues described resolved themselves after the reboot.
Yeah, this is not my issue.
Server 2008 R2 running RDS and Server 2012 R2 Domain Controller. -
So this morning, no one on RDS had printers again.
WTF..
So I manually added a printer direclty on the RDS server (not from the Print Server (the DC)). IT showed up immediately on all users and was able to be printed to.
So I manually added all the printers direct. Issues resolved for the moment.
FFS Microsoft...
