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    Ipad guru for Site connectivity issue

    IT Discussion
    ipad pro network network connection uap nanhdap wrcombs
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    • DashrenderD
      Dashrender @WrCombs
      last edited by

      @WrCombs said in Ipad guru for Site connectivity issue:

      @scottalanmiller said in Ipad guru for Site connectivity issue:

      @WrCombs said in Ipad guru for Site connectivity issue:

      @Dashrender said in Ipad guru for Site connectivity issue:

      @WrCombs said in Ipad guru for Site connectivity issue:

      @wirestyle22 said in Ipad guru for Site connectivity issue:

      @WrCombs said in Ipad guru for Site connectivity issue:

      @Dashrender said in Ipad guru for Site connectivity issue:

      @wirestyle22 said in Ipad guru for Site connectivity issue:

      @WrCombs said in Ipad guru for Site connectivity issue:

      So update on this:
      We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

      It's great that it's working. I wish we knew the root cause but it is what it is.

      Actually doesn’t sound like it’s fixed... just bandaided

      pretty much.. but this is how we're going to keep it.

      So the issue you were working on had more odd behavior initially or they "solved" that specific problem but their "solution" introduced other issues?

      I dont understand the question.

      the fix was taking the socket server off of the wireless network, seemed to have fixed the issue for now.
      time will tell.

      What is a socket server?

      I honestly have no idea, my assumption is that it's the tablet that is constantly connected to the cloud, and the rest of them connect to the socket server, but like I said, I have no idea.

      They have a wifi enabeld tabled-based server? OMG

      I literally said " I dont know, here's my assumption" so, I have no idea how you even remotely came up with that.

      Well, if their 'words' are to have any real value at all - then Scott's assumption has value.

      WrCombsW 1 Reply Last reply Reply Quote 0
      • WrCombsW
        WrCombs @Dashrender
        last edited by

        @Dashrender said in Ipad guru for Site connectivity issue:

        @WrCombs said in Ipad guru for Site connectivity issue:

        @scottalanmiller said in Ipad guru for Site connectivity issue:

        @WrCombs said in Ipad guru for Site connectivity issue:

        @Dashrender said in Ipad guru for Site connectivity issue:

        @WrCombs said in Ipad guru for Site connectivity issue:

        @wirestyle22 said in Ipad guru for Site connectivity issue:

        @WrCombs said in Ipad guru for Site connectivity issue:

        @Dashrender said in Ipad guru for Site connectivity issue:

        @wirestyle22 said in Ipad guru for Site connectivity issue:

        @WrCombs said in Ipad guru for Site connectivity issue:

        So update on this:
        We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

        It's great that it's working. I wish we knew the root cause but it is what it is.

        Actually doesn’t sound like it’s fixed... just bandaided

        pretty much.. but this is how we're going to keep it.

        So the issue you were working on had more odd behavior initially or they "solved" that specific problem but their "solution" introduced other issues?

        I dont understand the question.

        the fix was taking the socket server off of the wireless network, seemed to have fixed the issue for now.
        time will tell.

        What is a socket server?

        I honestly have no idea, my assumption is that it's the tablet that is constantly connected to the cloud, and the rest of them connect to the socket server, but like I said, I have no idea.

        They have a wifi enabeld tabled-based server? OMG

        I literally said " I dont know, here's my assumption" so, I have no idea how you even remotely came up with that.

        Well, if their 'words' are to have any real value at all - then Scott's assumption has value.

        I still don't see it though.. even trying to look different ways around it.
        That's what I meant by the last part - I can't see it.

        1 Reply Last reply Reply Quote 0
        • WrCombsW
          WrCombs
          last edited by

          and this comes back around again today - issues with wirelessly connected tablets having connection issues ..

          ObsolesceO DashrenderD 2 Replies Last reply Reply Quote 0
          • ObsolesceO
            Obsolesce @WrCombs
            last edited by

            @wrcombs said in Ipad guru for Site connectivity issue:

            and this comes back around again today - issues with wirelessly connected tablets having connection issues ..

            can you re-link the post that says what they all did to "fix" the issue ?

            1 Reply Last reply Reply Quote 0
            • WrCombsW
              WrCombs @WrCombs
              last edited by

              @wrcombs said in Ipad guru for Site connectivity issue:

              So update on this:
              We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

              This is what we did to fix it - but didn't actually fix it.

              ObsolesceO scottalanmillerS 2 Replies Last reply Reply Quote 0
              • ObsolesceO
                Obsolesce @WrCombs
                last edited by

                @wrcombs said in Ipad guru for Site connectivity issue:

                @wrcombs said in Ipad guru for Site connectivity issue:

                So update on this:
                We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

                This is what we did to fix it - but didn't actually fix it.

                Oh, I thought the issue was wireless shit among all the ipads. That doesn't seem like they did anything regarding that.

                WrCombsW scottalanmillerS 2 Replies Last reply Reply Quote 0
                • WrCombsW
                  WrCombs @Obsolesce
                  last edited by

                  @obsolesce said in Ipad guru for Site connectivity issue:

                  @wrcombs said in Ipad guru for Site connectivity issue:

                  @wrcombs said in Ipad guru for Site connectivity issue:

                  So update on this:
                  We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

                  This is what we did to fix it - but didn't actually fix it.

                  Oh, I thought the issue was wireless shit among all the ipads. That doesn't seem like they did anything regarding that.

                  the only other thing we did was we shut off "use Private Address" in network settings on all of the iPADs.

                  1 1 Reply Last reply Reply Quote 0
                  • 1
                    1337 @WrCombs
                    last edited by

                    @wrcombs said in Ipad guru for Site connectivity issue:

                    the only other thing we did was we shut off "use Private Address" in network settings on all of the iPADs.

                    That was probably a good idea. That's setting causes iOS to spoof the MAC address and change it randomly.

                    1 Reply Last reply Reply Quote 1
                    • DashrenderD
                      Dashrender @WrCombs
                      last edited by

                      @wrcombs said in Ipad guru for Site connectivity issue:

                      and this comes back around again today - issues with wirelessly connected tablets having connection issues ..

                      that's what happens when the problem isn't actually solved.

                      scottalanmillerS WrCombsW 2 Replies Last reply Reply Quote 2
                      • scottalanmillerS
                        scottalanmiller @WrCombs
                        last edited by

                        @wrcombs said in Ipad guru for Site connectivity issue:

                        @wrcombs said in Ipad guru for Site connectivity issue:

                        So update on this:
                        We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

                        This is what we did to fix it - but didn't actually fix it.

                        That was just gibberish. They knew they weren't fixing anything. They were just buying time.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Obsolesce
                          last edited by

                          @obsolesce said in Ipad guru for Site connectivity issue:

                          @wrcombs said in Ipad guru for Site connectivity issue:

                          @wrcombs said in Ipad guru for Site connectivity issue:

                          So update on this:
                          We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

                          This is what we did to fix it - but didn't actually fix it.

                          Oh, I thought the issue was wireless shit among all the ipads. That doesn't seem like they did anything regarding that.

                          Because the customer specifically refused to let it be fixed.

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Dashrender
                            last edited by

                            @dashrender said in Ipad guru for Site connectivity issue:

                            @wrcombs said in Ipad guru for Site connectivity issue:

                            and this comes back around again today - issues with wirelessly connected tablets having connection issues ..

                            that's what happens when the problem isn't actually solved.

                            Or addressed. At all.

                            WrCombsW 1 Reply Last reply Reply Quote 0
                            • WrCombsW
                              WrCombs @Dashrender
                              last edited by

                              @dashrender said in Ipad guru for Site connectivity issue:

                              @wrcombs said in Ipad guru for Site connectivity issue:

                              and this comes back around again today - issues with wirelessly connected tablets having connection issues ..

                              that's what happens when the problem isn't actually solved.

                              This is correct, sadly.

                              1 Reply Last reply Reply Quote 0
                              • WrCombsW
                                WrCombs @scottalanmiller
                                last edited by

                                @scottalanmiller said in Ipad guru for Site connectivity issue:

                                @dashrender said in Ipad guru for Site connectivity issue:

                                @wrcombs said in Ipad guru for Site connectivity issue:

                                and this comes back around again today - issues with wirelessly connected tablets having connection issues ..

                                that's what happens when the problem isn't actually solved.

                                Or addressed. At all.

                                He has finally had a change of heart.

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @WrCombs
                                  last edited by

                                  @wrcombs said in Ipad guru for Site connectivity issue:

                                  @scottalanmiller said in Ipad guru for Site connectivity issue:

                                  @dashrender said in Ipad guru for Site connectivity issue:

                                  @wrcombs said in Ipad guru for Site connectivity issue:

                                  and this comes back around again today - issues with wirelessly connected tablets having connection issues ..

                                  that's what happens when the problem isn't actually solved.

                                  Or addressed. At all.

                                  He has finally had a change of heart.

                                  oh? do tell...

                                  WrCombsW 1 Reply Last reply Reply Quote 0
                                  • WrCombsW
                                    WrCombs @Dashrender
                                    last edited by

                                    @dashrender said in Ipad guru for Site connectivity issue:

                                    @wrcombs said in Ipad guru for Site connectivity issue:

                                    @scottalanmiller said in Ipad guru for Site connectivity issue:

                                    @dashrender said in Ipad guru for Site connectivity issue:

                                    @wrcombs said in Ipad guru for Site connectivity issue:

                                    and this comes back around again today - issues with wirelessly connected tablets having connection issues ..

                                    that's what happens when the problem isn't actually solved.

                                    Or addressed. At all.

                                    He has finally had a change of heart.

                                    oh? do tell...

                                    We were able to show him that it was the network and he wants us to fix it.

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @WrCombs
                                      last edited by

                                      @wrcombs said in Ipad guru for Site connectivity issue:

                                      @dashrender said in Ipad guru for Site connectivity issue:

                                      @wrcombs said in Ipad guru for Site connectivity issue:

                                      @scottalanmiller said in Ipad guru for Site connectivity issue:

                                      @dashrender said in Ipad guru for Site connectivity issue:

                                      @wrcombs said in Ipad guru for Site connectivity issue:

                                      and this comes back around again today - issues with wirelessly connected tablets having connection issues ..

                                      that's what happens when the problem isn't actually solved.

                                      Or addressed. At all.

                                      He has finally had a change of heart.

                                      oh? do tell...

                                      We were able to show him that it was the network and he wants us to fix it.

                                      uh.. how are you supposed to do that? you don't manage it.

                                      DustinB3403D WrCombsW 2 Replies Last reply Reply Quote 0
                                      • DustinB3403D
                                        DustinB3403 @Dashrender
                                        last edited by

                                        @dashrender said in Ipad guru for Site connectivity issue:

                                        @wrcombs said in Ipad guru for Site connectivity issue:

                                        @dashrender said in Ipad guru for Site connectivity issue:

                                        @wrcombs said in Ipad guru for Site connectivity issue:

                                        @scottalanmiller said in Ipad guru for Site connectivity issue:

                                        @dashrender said in Ipad guru for Site connectivity issue:

                                        @wrcombs said in Ipad guru for Site connectivity issue:

                                        and this comes back around again today - issues with wirelessly connected tablets having connection issues ..

                                        that's what happens when the problem isn't actually solved.

                                        Or addressed. At all.

                                        He has finally had a change of heart.

                                        oh? do tell...

                                        We were able to show him that it was the network and he wants us to fix it.

                                        uh.. how are you supposed to do that? you don't manage it.

                                        He may be tasked with getting it "fixed", for good measure setup 2 DHCP servers on the same lan. 😉

                                        DashrenderD 1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @DustinB3403
                                          last edited by

                                          @dustinb3403 said in Ipad guru for Site connectivity issue:

                                          @dashrender said in Ipad guru for Site connectivity issue:

                                          @wrcombs said in Ipad guru for Site connectivity issue:

                                          @dashrender said in Ipad guru for Site connectivity issue:

                                          @wrcombs said in Ipad guru for Site connectivity issue:

                                          @scottalanmiller said in Ipad guru for Site connectivity issue:

                                          @dashrender said in Ipad guru for Site connectivity issue:

                                          @wrcombs said in Ipad guru for Site connectivity issue:

                                          and this comes back around again today - issues with wirelessly connected tablets having connection issues ..

                                          that's what happens when the problem isn't actually solved.

                                          Or addressed. At all.

                                          He has finally had a change of heart.

                                          oh? do tell...

                                          We were able to show him that it was the network and he wants us to fix it.

                                          uh.. how are you supposed to do that? you don't manage it.

                                          He may be tasked with getting it "fixed", for good measure setup 2 DHCP servers on the same lan. 😉

                                          His company decided has stated they don't support firewalls/networks... so I have no idea how they plan to do anything for the customer. Additionally, WR has told us they outsourced their own firewall support, so they have zero inhouse support ability.

                                          DustinB3403D 1 Reply Last reply Reply Quote 0
                                          • DustinB3403D
                                            DustinB3403 @Dashrender
                                            last edited by

                                            @dashrender oh, well then just turn off any dhcp services and use the router from Spectrum. That's business class, right?

                                            1 Reply Last reply Reply Quote 0
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