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    Application window is invisible after sleep

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    • DashrenderD
      Dashrender
      last edited by

      I have a user who had had this happen twice, each time after they "closed the screen, then opened it the next day"

      The issue is:
      application is running and working fine.
      user closes the lid.
      user opens the lid after several or more hours.
      Application is in start bar, highlighted as running, yet the user is unable to bring the window for the application into view.

      When you cover over the icon, you see something like this
      1a580879-1460-42ef-a5c2-898f8fbbf7c2-image.png

      Troubleshooting steps that didn't work:

      • right click and close the app - the halo around the program disappears, verify in task manager - app is not running, click the icon again, end up in same situation

      • use task manager to kill the app, then relaunch - no go

      • reboot - no go

      • This application doesn't require local login - so I extracted another copy into a different folder and that new instance ran just fine, at the same time this one remained broken

      Solution that fixed it:
      hold the shift key while right clicking on the icon, choose move/show on desktop or some other option as shown, then the app's window returned to normal.

      I'm wondering if any one else has run into this?

      1 Reply Last reply Reply Quote 1
      • DashrenderD
        Dashrender
        last edited by

        This page also has several other options to solve this problem.

        https://www.technipages.com/bring-off-screen-window-back-onto-screen#:~:text=In Windows 10%2C 8%2C 7,bar and select “Move“.&text=Use your mouse or the,window back onto the screen

        1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender
          last edited by

          Here's one of the comments from that thread, not in the article itself

          • Select the program in the task bar
          • Hold down the Alt key and press space. The window menu should appear on the border of the screen.
          • If it doesn’t, the window is minimized. In that case, start again.
          • Select ‘Move’
          • Press any arrow key.
          • Move the mouse to position the window.
          • Click (only) when the position is right
          JaredBuschJ 1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @Dashrender
            last edited by JaredBusch

            @Dashrender said in Application window is invisible after sleep:

            Here's one of the comments from that thread, not in the article itself

            • Select the program in the task bar
            • Hold down the Alt key and press space. The window menu should appear on the border of the screen.
            • If it doesn’t, the window is minimized. In that case, start again.
            • Select ‘Move’
            • Press any arrow key.
            • Move the mouse to position the window.
            • Click (only) when the position is right

            This is a standard process I use almost every day when connected to a desktop via ScreenConnect when the user has multiple screens. Because I don't want all of their screens filling up my view, I only have one active to me. The above is simply a normal way to "grab" a window that is on another "monitor".

            Edit: I don't use ALT+Space because remote. but you can get the same thing by hovering over the preview and right clicking..

            Once you hit move you get the cross hairs arrows.. but until you hit an arrow key the window is not hooked on to the mouse.
            Peek 2021-03-01 16-36.gif

            jt1001001J 1 2 Replies Last reply Reply Quote 3
            • jt1001001J
              jt1001001 @JaredBusch
              last edited by

              @JaredBusch never knew that thanks!!!!!

              1 Reply Last reply Reply Quote 0
              • 1
                1337 @JaredBusch
                last edited by 1337

                @JaredBusch said in Application window is invisible after sleep:

                @Dashrender said in Application window is invisible after sleep:

                Here's one of the comments from that thread, not in the article itself

                • Select the program in the task bar
                • Hold down the Alt key and press space. The window menu should appear on the border of the screen.
                • If it doesn’t, the window is minimized. In that case, start again.
                • Select ‘Move’
                • Press any arrow key.
                • Move the mouse to position the window.
                • Click (only) when the position is right

                This is a standard process I use almost every day when connected to a desktop via ScreenConnect when the user has multiple screens. Because I don't want all of their screens filling up my view, I only have one active to me. The above is simply a normal way to "grab" a window that is on another "monitor".

                Edit: I don't use ALT+Space because remote. but you can get the same thing by hovering over the preview and right clicking..

                Once you hit move you get the cross hairs arrows.. but until you hit an arrow key the window is not hooked on to the mouse.

                It can be shorted down to Alt+space M right_arrow. I make it a many, many times every day. Going from 40" to 15" has that effect.

                DashrenderD 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @1337
                  last edited by

                  @Pete-S said in Application window is invisible after sleep:

                  @JaredBusch said in Application window is invisible after sleep:

                  @Dashrender said in Application window is invisible after sleep:

                  Here's one of the comments from that thread, not in the article itself

                  • Select the program in the task bar
                  • Hold down the Alt key and press space. The window menu should appear on the border of the screen.
                  • If it doesn’t, the window is minimized. In that case, start again.
                  • Select ‘Move’
                  • Press any arrow key.
                  • Move the mouse to position the window.
                  • Click (only) when the position is right

                  This is a standard process I use almost every day when connected to a desktop via ScreenConnect when the user has multiple screens. Because I don't want all of their screens filling up my view, I only have one active to me. The above is simply a normal way to "grab" a window that is on another "monitor".

                  Edit: I don't use ALT+Space because remote. but you can get the same thing by hovering over the preview and right clicking..

                  Once you hit move you get the cross hairs arrows.. but until you hit an arrow key the window is not hooked on to the mouse.

                  It can be shorted down to Alt+space M right_arrow. I make it a many, many times every day. Going from 40" to 15" has that effect.

                  I didn't know about Alt + space until I read about it today.

                  I've done that move thing before, but it's been years.

                  1 Reply Last reply Reply Quote 0
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