Ipad guru for Site connectivity issue
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@scottalanmiller said in Ipad guru/ Site connectivity issue:
@WrCombs said in Ipad guru/ Site connectivity issue:
but at this point, there is nothing else I will be able to do for him or either one of his locations .
Which is precisely what the customer wanted. He sensed you fixing the issue he wanted buried and when telling you not to fix it before didn't work, he fired you to make his point.
He told my boss something along the lines of "him talking does nothing for me, and he hasn't helped me at all."
He interrupted me, and all I said was " can I finish what I was saying so I can help you? " and he blew up. -
@WrCombs said in Ipad guru/ Site connectivity issue:
@scottalanmiller said in Ipad guru/ Site connectivity issue:
@WrCombs said in Ipad guru/ Site connectivity issue:
but at this point, there is nothing else I will be able to do for him or either one of his locations .
Which is precisely what the customer wanted. He sensed you fixing the issue he wanted buried and when telling you not to fix it before didn't work, he fired you to make his point.
He told my boss something along the lines of "him talking does nothing for me, and he hasn't helped me at all."
He interrupted me, and all I said was " can I finish what I was saying so I can help you? " and he blew up.Yeah, definitely fishing for excuses it sounds like.
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This also highlights the problems of having different IT vendors for different pieces of your IT. No one has a holistic picture and no one is responsible for making things work. It's all politics, not business. He's designed his vendor structure around avoiding profits. Why? No one knows. But everything is telling a consistent story.
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@scottalanmiller said in Ipad guru/ Site connectivity issue:
This also highlights the problems of having different IT vendors for different pieces of your IT. No one has a holistic picture and no one is responsible for making things work. It's all politics, not business. He's designed his vendor structure around avoiding profits. Why? No one knows. But everything is telling a consistent story.
I'm pretty sure that he's made this out to be my fault, and I will have to answer for it tomorrow.
Oh and the network guy agreed with me, we need to move an AP 10 feet from it's current position.
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@WrCombs said in Ipad guru/ Site connectivity issue:
I'm pretty sure that he's made this out to be my fault, and I will have to answer for it tomorrow.
Oh and the network guy agreed with me, we need to move an AP 10 feet from it's current position.
Just make sure you've got all in info ready
Also keep in contact with the network guy so when it's fixed by sorting the AP's out you can give the client a virtual middle finger
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@hobbit666 said in Ipad guru/ Site connectivity issue:
@WrCombs said in Ipad guru/ Site connectivity issue:
I'm pretty sure that he's made this out to be my fault, and I will have to answer for it tomorrow.
Oh and the network guy agreed with me, we need to move an AP 10 feet from it's current position.
Just make sure you've got all in info ready
Also keep in contact with the network guy so when it's fixed by sorting the AP's out you can give the client a virtual middle finger
At this point, the only thing that matters is what Will's boss says.
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@WrCombs said in Ipad guru/ Site connectivity issue:
@scottalanmiller said in Ipad guru/ Site connectivity issue:
This also highlights the problems of having different IT vendors for different pieces of your IT. No one has a holistic picture and no one is responsible for making things work. It's all politics, not business. He's designed his vendor structure around avoiding profits. Why? No one knows. But everything is telling a consistent story.
I'm pretty sure that he's made this out to be my fault, and I will have to answer for it tomorrow.
Oh and the network guy agreed with me, we need to move an AP 10 feet from it's current position.
Just point out that you solved the issue and documented said fix before he "fired" you. So that when talking to your boss (and make sure this is true after networking fixes this, we are only assuming that you have the fix right now) you point out that you had the fix and were blocked twice from implementing it. Don't back down from that. He lied to stop you from finding his networking mistake, then he fired you to stop you from implementing it and proving him a liar and saboteur.
His firing you is actually "proof" that he knew you had the answer, which he's admitted to previously, and that his interactions with you were to block you from fixing the issue, as he also effectively admitted to previously.
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@Dashrender said in Ipad guru/ Site connectivity issue:
@hobbit666 said in Ipad guru/ Site connectivity issue:
@WrCombs said in Ipad guru/ Site connectivity issue:
I'm pretty sure that he's made this out to be my fault, and I will have to answer for it tomorrow.
Oh and the network guy agreed with me, we need to move an AP 10 feet from it's current position.
Just make sure you've got all in info ready
Also keep in contact with the network guy so when it's fixed by sorting the AP's out you can give the client a virtual middle finger
At this point, the only thing that matters is what Will's boss says.
We will find that out tomorrow.
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@scottalanmiller said in Ipad guru/ Site connectivity issue:
@WrCombs said in Ipad guru/ Site connectivity issue:
@scottalanmiller said in Ipad guru/ Site connectivity issue:
This also highlights the problems of having different IT vendors for different pieces of your IT. No one has a holistic picture and no one is responsible for making things work. It's all politics, not business. He's designed his vendor structure around avoiding profits. Why? No one knows. But everything is telling a consistent story.
I'm pretty sure that he's made this out to be my fault, and I will have to answer for it tomorrow.
Oh and the network guy agreed with me, we need to move an AP 10 feet from it's current position.
Just point out that you solved the issue and documented said fix before he "fired" you. So that when talking to your boss (and make sure this is true after networking fixes this, we are only assuming that you have the fix right now) you point out that you had the fix and were blocked twice from implementing it. Don't back down from that. He lied to stop you from finding his networking mistake, then he fired you to stop you from implementing it and proving him a liar and saboteur.
His firing you is actually "proof" that he knew you had the answer, which he's admitted to previously, and that his interactions with you were to block you from fixing the issue, as he also effectively admitted to previously.
It is documented that I tried to help him, and have explained everything to my bosses as of yesterday afternoon.
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Tomorrow's follow-up "Resume critique"...
I'd fire you for talking to me like
@WrCombs said in Ipad guru/ Site connectivity issue:
can I finish what I was saying so I can help you?
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It's condescending and rude, even if you are correct in just moving an AP
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@DustinB3403 said in Ipad guru/ Site connectivity issue:
It's condescending and rude, even if you are correct in just moving an AP
No, he was cut off. Condescending and rude was what he was trying to stop. The owner is documented to be idiotic and acts like a child, it's not condescending to have to talk to his level. Talking below someone's level is condescension, talking at their level is polite. It's not rude to point out that someone has cut you off and is stopping you from doing their job.
An owner sure can fire you for not brown nosing, but not brown nosing isn't the same as being rude. If you ask someone for help, then stop them from helping, it's not rude if they point out that you aren't letting them help. It feels rude because of the embarrassment in being caught being both rude and foolish.
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@DustinB3403 said in Ipad guru/ Site connectivity issue:
It's condescending and rude, even if you are correct in just moving an AP
I saw it mostly as Will's own frustration at the owner for being rude to him first, and likely Will didn't feel there was any other way to get through to him.. but instead of getting through... they guy fired him.. no surprise really.
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@Dashrender said in Ipad guru for Site connectivity issue:
@DustinB3403 said in Ipad guru/ Site connectivity issue:
It's condescending and rude, even if you are correct in just moving an AP
I saw it mostly as Will's own frustration at the owner for being rude to him first, and likely Will didn't feel there was any other way to get through to him.. but instead of getting through... they guy fired him.. no surprise really.
Which is exactly what you do when you are a blowhard and feel embarrassed when the people you hire make you look like a fool. All very predictable.
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@scottalanmiller said in Ipad guru/ Site connectivity issue:
@Dashrender said in Ipad guru for Site connectivity issue:
@DustinB3403 said in Ipad guru/ Site connectivity issue:
It's condescending and rude, even if you are correct in just moving an AP
I saw it mostly as Will's own frustration at the owner for being rude to him first, and likely Will didn't feel there was any other way to get through to him.. but instead of getting through... they guy fired him.. no surprise really.
Which is exactly what you do when you are a blowhard and feel embarrassed when the people you hire make you look like a fool. All very predictable.
Now this part I completely agree with.... previous stuff, not so much
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@DustinB3403 said in Ipad guru for Site connectivity issue:
Tomorrow's follow-up "Resume critique"...
I'd fire you for talking to me like
@WrCombs said in Ipad guru/ Site connectivity issue:
can I finish what I was saying so I can help you?
the first words out his mouth were " I dont know if I should be talking to you , but this is my issue, and I'm so sick and tired of dealing with this crap every weekend, and I'm tired of losing all this money because you guys cant fix the fucking Point of Sale system. then I got some people telling me to talk to Ted(the network company's owner) and I just think you guys don't know what you;re doing."
when I started talking to him about the stuff and he cut me off, I did get a little frustrated, You dont call someone and ask for help then cut them off and stop them from helping you, then blow up on them when they try to pull the conversation back to what is going to help you. that's bad character as a person in general. -
@WrCombs said in Ipad guru for Site connectivity issue:
@DustinB3403 said in Ipad guru for Site connectivity issue:
Tomorrow's follow-up "Resume critique"...
I'd fire you for talking to me like
@WrCombs said in Ipad guru/ Site connectivity issue:
can I finish what I was saying so I can help you?
the first words out his mouth were " I dont know if I should be talking to you , but this is my issue, and I'm so sick and tired of dealing with this crap every weekend, and I'm tired of losing all this money because you guys cant fix the fucking Point of Sale system. then I got some people telling me to talk to Ted(the network company's owner) and I just think you guys don't know what you;re doing."
when I started talking to him about the stuff and he cut me off, I did get a little frustrated, You dont call someone and ask for help then cut them off and stop them from helping you, then blow up on them when they try to pull the conversation back to what is going to help you. that's bad character as a person in general.Sounds like consistently bad behaviour. Maybe he's a nice person and just bad at business, but if I acted like that, I sure hope my staff would have some strong words with me.
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@scottalanmiller said in Ipad guru for Site connectivity issue:
@Dashrender said in Ipad guru for Site connectivity issue:
@DustinB3403 said in Ipad guru/ Site connectivity issue:
It's condescending and rude, even if you are correct in just moving an AP
I saw it mostly as Will's own frustration at the owner for being rude to him first, and likely Will didn't feel there was any other way to get through to him.. but instead of getting through... they guy fired him.. no surprise really.
Which is exactly what you do when you are a blowhard and feel embarrassed when the people you hire make you look like a fool. All very predictable.
but that was never the intent.
I don't go to work everyday to make people feel embarrassed, I go to help people, and do the stuff I like to do. -
@scottalanmiller said in Ipad guru for Site connectivity issue:
@WrCombs said in Ipad guru for Site connectivity issue:
@DustinB3403 said in Ipad guru for Site connectivity issue:
Tomorrow's follow-up "Resume critique"...
I'd fire you for talking to me like
@WrCombs said in Ipad guru/ Site connectivity issue:
can I finish what I was saying so I can help you?
the first words out his mouth were " I dont know if I should be talking to you , but this is my issue, and I'm so sick and tired of dealing with this crap every weekend, and I'm tired of losing all this money because you guys cant fix the fucking Point of Sale system. then I got some people telling me to talk to Ted(the network company's owner) and I just think you guys don't know what you;re doing."
when I started talking to him about the stuff and he cut me off, I did get a little frustrated, You dont call someone and ask for help then cut them off and stop them from helping you, then blow up on them when they try to pull the conversation back to what is going to help you. that's bad character as a person in general.Sounds like consistently bad behaviour. Maybe he's a nice person and just bad at business, but if I acted like that, I sure hope my staff would have some strong words with me.
this is only the 5th time he's gone off on me, first time was the day I met him.
it's been nothing but bad experiences but I was still there to do the right thing to help him and his business.
Maybe that wasn't the right way to handle the situation, I'm no where close to perfect as a person. But I know that respect and manners go a long way when you're trying to get people to help you.With that said, I'm excited to see where tomorrow goes.. but til then, I think it's time for a sunday evening beer.
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@WrCombs said in Ipad guru for Site connectivity issue:
this is only the 5th time he's gone off on me, first time was the day I met him.
Five times is a LOT for you to go off on a single tech at a single isolated vendor that handles one little thing for them. I doubt I've gone off on five vendors ever, in twenty two years as a business owner.
