ML
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Do anyone know how to calibrate the touch screens on an HP officejet. I'm either going to fix mine or throw it away. It's a 6500 Officejet.

    Scheduled Pinned Locked Moved IT Discussion
    15 Posts 8 Posters 5.9k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • nadnerBN
      nadnerB @thanksajdotcom
      last edited by

      @thanksaj said:

      If the touch screen is busted, there's not much you can do. SOMETIMES printers will let you do initial setup via the computer where you install the driver software suite, set the settings, and when you connect it via USB, it passes the settings to the printer. That's the only thing I can think to try.

      👍

      I'll just add: Can you connect to the web interface and update the firmware?

      1 Reply Last reply Reply Quote 0
      • M
        MrWright4hire
        last edited by

        Thanks guys for trying to come to my rescue. @nadnerB I can get to my web interface, but when I go to web services tab states "To Enable Web Services, go to your printer screen, touch the icon and follow the instructions to complete the Web Services setup." Just another ploy to buy another printer. I rarely touch the touch screen. Maybe that's why it's trip'n cause I don't touch it enough and show affection. Grrrrr!
        What if I disassemble it? Could it be a matter of a loose cable related to the screen?

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          @MrWright4hire said:

          Officejet 6500a

          Any chance that it is still under warranty?

          M 1 Reply Last reply Reply Quote 0
          • nadnerBN
            nadnerB
            last edited by

            Have you had a look at this thread? http://208.74.204.203/t5/Scanning-Faxing-and-Copying/Officejet-6500-E710a-f-Touchpad-control-panel-doesn-t-work/m-p/4211924/highlight/true#M97743

            The above link will take you to a post about updating the firmware via USB.

            Most of the Google results that I got for this were either reviews or threads regarding faulty touch screens.

            1 Reply Last reply Reply Quote 0
            • M
              MrWright4hire @scottalanmiller
              last edited by

              @scottalanmiller this printer is about 4 yro. There's no warranty any more. Thank you @nadnerB. I'm going to take a look at that link now. Thank you guys so much for all of your efforts to help me out.

              1 Reply Last reply Reply Quote 0
              • MattSpellerM
                MattSpeller
                last edited by

                Printer issues? When in doubt....

                link text

                T 1 Reply Last reply Reply Quote 2
                • T
                  technobabble @MattSpeller
                  last edited by

                  @MattSpeller said:

                  Printer issues? When in doubt....

                  link text

                  Office Space

                  www.youtube.com/watch?v=dLk-3HPS12Q

                  1 Reply Last reply Reply Quote 2
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Filmed right in Las Colinas, Texas.

                    1 Reply Last reply Reply Quote 0
                    • StrongBadS
                      StrongBad
                      last edited by

                      That is a classic. Love that movie.

                      1 Reply Last reply Reply Quote 0
                      • M
                        MrWright4hire
                        last edited by MrWright4hire

                        Now that I've been educated by my Guru and his peeps, I'm seriously considering the act of the video. LMBO!
                        Oh! And in case you would like to know the name of the group in this video...Ghetto Boys. lol!

                        P.S. @MattSpeller may I borrow that bat? lol!

                        1 Reply Last reply Reply Quote 1
                        • GrunbergerG
                          Grunberger
                          last edited by

                          Hi there

                          My touchscreen lost functionality gradually over the second year of use. (HP Officejet 6500A). It's now 5 years old.

                          Also my USB printer cable broke years ago, which forced me us it as a network printer via ethernet cable, and scan using the HP Webscan page (http://10.0.0.x), where "x" is the last digit of the printer IP Address. (Check "Devices and Printers" to get this as mine changes dynamically)

                          This means I can use the printer / scanner option without needing to use the faulty touchpad. 🙂

                          If you are ever reset your printer (like me), and get stuck on "language selection" or something else where input from the touchpad is required, you can put it into "Store Display" mode by doing the following:

                          Switch off printer. Then hold down power button until green LED at bottom left lights up. You're now in a diagnostic mode.

                          Home, Back, Home Home See https://www.youtube.com/watch?v=o--DFGMeyYQ for a funny demo where a guy reflashed his printer. Note, I have not reflashed, so I don't know what it does.

                          I tried doing all resets (semi,partial, out of box, full), but they all led me back to language selection (which I couldn't select due to faulty touchpad), hence my Officejet was useless at this point.

                          Then I tried MFG which allowed me to (somehow) get it into "Store Display" mode or something alike when it restarted. This defaulted the language to English and hey presto, I can print and scan again using the network with the touchscreen stuck on something or the other. But it works!

                          I hope this helps you, I can milk some further use out of this printer/ scanner yet!

                          Regards

                          Grunberger

                          scottalanmillerS 1 Reply Last reply Reply Quote 2
                          • scottalanmillerS
                            scottalanmiller @Grunberger
                            last edited by

                            @Grunberger Thanks for the follow up on this one!

                            1 Reply Last reply Reply Quote 0
                            • 1 / 1
                            • First post
                              Last post