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    Spoofing Caller ID

    Scheduled Pinned Locked Moved IT Discussion
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    • JaredBuschJ
      JaredBusch @wirestyle22
      last edited by

      @wirestyle22 said in Spoofing Caller ID:

      @Dashrender softphones?

      Not on Mitel.

      DashrenderD 1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @Dashrender
        last edited by JaredBusch

        @Dashrender said in Spoofing Caller ID:

        My second thought was - does the PBX allow someone to call into it, dial a code, then be allowed to dial outbound numbers? This would be much simplier, no changes required for the users, just need to teach them how to do it, and it allows the users to use their home phones instead of their cell phones.

        This is the easiest thing to do. It is traditionally called DISA (Direct Inward System Access). I have no idea what Mitel calls it.

        Update your inbound IVR or point an unused DID to a it and then off you go.
        This is what it looks like in FreePBX.
        aa4d8be4-c573-4743-b280-3ac1c4586bbf-image.png

        1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @JaredBusch
          last edited by

          @JaredBusch said in Spoofing Caller ID:

          You are too far down the rabbit hole. Back up.

          First, how are these people going to be making calls from home? Are you sending them home with their desk phones?

          nope, the current suggestion is they use their cell phones.

          1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender @JaredBusch
            last edited by

            @JaredBusch said in Spoofing Caller ID:

            @wirestyle22 said in Spoofing Caller ID:

            @Dashrender softphones?

            Not on Mitel.

            Wrong - on with vendor right now - they do have a softphone option.

            wirestyle22W 1 Reply Last reply Reply Quote 0
            • wirestyle22W
              wirestyle22 @Dashrender
              last edited by

              @Dashrender said in Spoofing Caller ID:

              @JaredBusch said in Spoofing Caller ID:

              @wirestyle22 said in Spoofing Caller ID:

              @Dashrender softphones?

              Not on Mitel.

              Wrong - on with vendor right now - they do have a softphone option.

              Mitel Connect right?

              DashrenderD 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @wirestyle22
                last edited by

                @wirestyle22 said in Spoofing Caller ID:

                @Dashrender said in Spoofing Caller ID:

                @JaredBusch said in Spoofing Caller ID:

                @wirestyle22 said in Spoofing Caller ID:

                @Dashrender softphones?

                Not on Mitel.

                Wrong - on with vendor right now - they do have a softphone option.

                Mitel Connect right?

                I don't know about that - but If I buy the CAT F license, I can use the Bria softphone to connect to the PBX and dial out. Cost $80/license

                1 Reply Last reply Reply Quote 1
                • DashrenderD
                  Dashrender
                  last edited by Dashrender

                  Our new head nurse just told me about Doximity. https://www.doximity.com/
                  3ea068f6-8950-4b22-979b-ff135d056572-image.png

                  5e13d04d-e9c7-4f3b-95ef-a3839fc1d1ff-image.png

                  OK, I'll take this same solution, only for normal people please!

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @Dashrender
                    last edited by

                    @Dashrender WTF does this ahve to do with Caller ID?

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @JaredBusch
                      last edited by

                      @JaredBusch said in Spoofing Caller ID:

                      @Dashrender WTF does this ahve to do with Caller ID?

                      Doximity allows licensed medical pros to spoof their outgoing number to that of their office (I'm guessing it's just a softphone into Doximity's system) so it solves the problem I have for my licensed medical personal, but not my none medical staff - like billing personal, or myself.

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @Dashrender
                        last edited by

                        @Dashrender said in Spoofing Caller ID:

                        @JaredBusch said in Spoofing Caller ID:

                        @Dashrender WTF does this ahve to do with Caller ID?

                        Doximity allows licensed medical pros to spoof their outgoing number to that of their office (I'm guessing it's just a softphone into Doximity's system) so it solves the problem I have for my licensed medical personal, but not my none medical staff - like billing personal, or myself.

                        FFS. You are not spoofing. You own the number. You can send it.

                        1 Reply Last reply Reply Quote 3
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