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    Error connecting to IVLS Proxy: Socket Error Connection Refused

    IT Discussion
    avimark idexx impromed ivls cornerstone
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    • scottalanmillerS
      scottalanmiller
      last edited by

      This error can be pretty common in veterinary practices, especially if you are using products like Avimark, Impromed, or Cornerstone to talk to IDEXX lab equipment. IVLS is a Windows-based proxy service that handles communications between the lab equipment and the locally installed veterinary management software. And commonly, it crashes (but displays itself as still running.) Those working in these environments will commonly see this error:


      Screenshot from 2020-02-24 14-33-13.png

      Error connecting to IVLS Proxy:
      Socket Error # 10061
      Connection refused.

      Please make sure the IVLS Proxy is running.


      The fix for this is, at least usually, super simple. Just got into the server where your IDEXX VetLogic proxy is running (generally this is the same server as everything else is running) and open the Services dialog.

      In Services look for "IDEXX VetLab Station Service", right click and choose "Restart". That's in. In essentially all cases, that will resolve this error.

      Screenshot from 2020-02-24 14-37-16.png

      DustinB3403D 1 Reply Last reply Reply Quote 4
      • DustinB3403D
        DustinB3403 @scottalanmiller
        last edited by

        @scottalanmiller while using the GUI works, I'm certain you'd appreciate a shell instead.

        1 Reply Last reply Reply Quote 1
        • brianwinkelmannB
          brianwinkelmann
          last edited by

          Oh Cool! Thanks Scott!

          1 Reply Last reply Reply Quote 1
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