What Are You Doing Right Now
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@coliver said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
Worked until 4am last night. Several projects going on. One is a new community, not surprisingly just like this one, for the veterinary industry.
how many products are they talking about there?
Hundreds of thousands I would assume, if you include everything from squeaky toys to food to medicines to lab gear.
So just a general Vet discussion board. That's cool.
Yes, several doctors approached us this past month to discuss how nothing like that currently exists.
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@WrCombs said in What Are You Doing Right Now:
@dafyre said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@dafyre said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
Just got my first bad review in my year and a half of employment.
So there's that.apparently I broke stuff and no one told me; so I couldn't fix it.
I've been their only point of contact since they open and refused to talk to somebody else; and some small shit about "not being knowledgeable"
I've told them I'm not their contact and they need to use the help desk because I'm not always available .Who did the review? I bet it was your direct supervisor, wasn't it?
no review has been done; just a negative customer review from previous work done with this site as I was buried in projects, calls, and other emergency issues.
Ah. Ah well. You have a valid excuse. Take it on the nose and continue working slave ^W^W job hunting.
yeah, and i've told this customer I am not your only contact.
Will not be your only contact, it's not happening like that.But I'm the bad guy cause "he has to fix the stuff I do"
Which, they didn't call me.You're boss already knows that customer is just a complainer.. forget about it and move on - of course.. this thread keeps reminding you
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@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@dafyre said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@dafyre said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
Just got my first bad review in my year and a half of employment.
So there's that.apparently I broke stuff and no one told me; so I couldn't fix it.
I've been their only point of contact since they open and refused to talk to somebody else; and some small shit about "not being knowledgeable"
I've told them I'm not their contact and they need to use the help desk because I'm not always available .Who did the review? I bet it was your direct supervisor, wasn't it?
no review has been done; just a negative customer review from previous work done with this site as I was buried in projects, calls, and other emergency issues.
Ah. Ah well. You have a valid excuse. Take it on the nose and continue working slave ^W^W job hunting.
yeah, and i've told this customer I am not your only contact.
Will not be your only contact, it's not happening like that.But I'm the bad guy cause "he has to fix the stuff I do"
Which, they didn't call me.You're boss already knows that customer is just a complainer.. forget about it and move on - of course.. this thread keeps reminding you
yeah, LOL
I already tried moving on -
@WrCombs said in What Are You Doing Right Now:
@dafyre said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
Just got my first bad review in my year and a half of employment.
So there's that.apparently I broke stuff and no one told me; so I couldn't fix it.
I've been their only point of contact since they open and refused to talk to somebody else; and some small shit about "not being knowledgeable"
I've told them I'm not their contact and they need to use the help desk because I'm not always available .Who did the review? I bet it was your direct supervisor, wasn't it?
no review has been done; just a negative customer review from previous work done with this site as I was buried in projects, calls, and other emergency issues.
So not a review of you, at all. A review of your business done incorrectly.
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@scottalanmiller said in What Are You Doing Right Now:
@coliver said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
Worked until 4am last night. Several projects going on. One is a new community, not surprisingly just like this one, for the veterinary industry.
how many products are they talking about there?
Hundreds of thousands I would assume, if you include everything from squeaky toys to food to medicines to lab gear.
So just a general Vet discussion board. That's cool.
Yes, several doctors approached us this past month to discuss how nothing like that currently exists.
Well - sometimes finding that stuff is challenging... now in this case it might not have been - perhaps you just googled veterinary forum and found something..
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@Dashrender said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@coliver said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
Worked until 4am last night. Several projects going on. One is a new community, not surprisingly just like this one, for the veterinary industry.
how many products are they talking about there?
Hundreds of thousands I would assume, if you include everything from squeaky toys to food to medicines to lab gear.
So just a general Vet discussion board. That's cool.
Yes, several doctors approached us this past month to discuss how nothing like that currently exists.
Well - sometimes finding that stuff is challenging... now in this case it might not have been - perhaps you just googled veterinary forum and found something..
Yeah, but we are talking to vets all over the country
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Remember the CCW / NTG machine is the largest veterinary IT support vendor out there. So our cross section of the industry is pretty broad.
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@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@dafyre said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
Just got my first bad review in my year and a half of employment.
So there's that.apparently I broke stuff and no one told me; so I couldn't fix it.
I've been their only point of contact since they open and refused to talk to somebody else; and some small shit about "not being knowledgeable"
I've told them I'm not their contact and they need to use the help desk because I'm not always available .Who did the review? I bet it was your direct supervisor, wasn't it?
no review has been done; just a negative customer review from previous work done with this site as I was buried in projects, calls, and other emergency issues.
So not a review of you, at all. A review of your business done incorrectly.
maybe, maybe not. I don't think we have enough details. If the client goes outside the prescribed process of opening tickets with the helpdesk, that's not the MSPs fault - that's the clients. But again, I don't think we have enough information to know.
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@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@dafyre said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
Just got my first bad review in my year and a half of employment.
So there's that.apparently I broke stuff and no one told me; so I couldn't fix it.
I've been their only point of contact since they open and refused to talk to somebody else; and some small shit about "not being knowledgeable"
I've told them I'm not their contact and they need to use the help desk because I'm not always available .Who did the review? I bet it was your direct supervisor, wasn't it?
no review has been done; just a negative customer review from previous work done with this site as I was buried in projects, calls, and other emergency issues.
So not a review of you, at all. A review of your business done incorrectly.
Basically he sent a complaint to my boss about my ability to be of service to them .
And my boss is going to talk to them tomorrow. -
@scottalanmiller said in What Are You Doing Right Now:
Remember the CCW / NTG machine is the largest veterinary IT support vendor out there. So our cross section of the industry is pretty broad.
did you make this forum?
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@dafyre said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@dafyre said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@dafyre said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
Just got my first bad review in my year and a half of employment.
So there's that.apparently I broke stuff and no one told me; so I couldn't fix it.
I've been their only point of contact since they open and refused to talk to somebody else; and some small shit about "not being knowledgeable"
I've told them I'm not their contact and they need to use the help desk because I'm not always available .Who did the review? I bet it was your direct supervisor, wasn't it?
no review has been done; just a negative customer review from previous work done with this site as I was buried in projects, calls, and other emergency issues.
Ah. Ah well. You have a valid excuse. Take it on the nose and continue working slave ^W^W job hunting.
yeah, and i've told this customer I am not your only contact.
Will not be your only contact, it's not happening like that.But I'm the bad guy cause "he has to fix the stuff I do"
Which, they didn't call me.No call... no ticket... no problem!
That's my door in the office
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@Dashrender said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@dafyre said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
Just got my first bad review in my year and a half of employment.
So there's that.apparently I broke stuff and no one told me; so I couldn't fix it.
I've been their only point of contact since they open and refused to talk to somebody else; and some small shit about "not being knowledgeable"
I've told them I'm not their contact and they need to use the help desk because I'm not always available .Who did the review? I bet it was your direct supervisor, wasn't it?
no review has been done; just a negative customer review from previous work done with this site as I was buried in projects, calls, and other emergency issues.
So not a review of you, at all. A review of your business done incorrectly.
maybe, maybe not. I don't think we have enough details. If the client goes outside the prescribed process of opening tickets with the helpdesk, that's not the MSPs fault - that's the clients. But again, I don't think we have enough information to know.
If they complain about a person, for workings of a business, that alone is a mistake.
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@Dashrender said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
Remember the CCW / NTG machine is the largest veterinary IT support vendor out there. So our cross section of the industry is pretty broad.
did you make this forum?
The new one that I just said that I made? Yes.
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@scottalanmiller said in What Are You Doing Right Now:
Worked until 4am last night. Several projects going on. One is a new community, not surprisingly just like this one, for the veterinary industry.
oh - I didn't take this to mean YOU were standing up a new forum for this purpose.
OK - other things make more sense now...
Do you anticipate getting advertisers for that forum as well to help pay for it? -
@Dashrender said in What Are You Doing Right Now:
Do you anticipate getting advertisers for that forum as well to help pay for it?
We have several vet companies of our own, so no need for outside sponsors. That said, it's the kind of industry where sponsors are pretty easy to get.
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I know there are those who hate Outlook. This comment isn't for you.
AutoPick for meetings is my new favorite feature.
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@Kelly said in What Are You Doing Right Now:
I know there are those who hate Outlook. This comment isn't for you.
AutoPick for meetings is my new favorite feature.
Don't know it, what does it pick?
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Troubleshooting a Few terminals not sending items to the Kitchen, at all... Having NO clue what the problem is. Tried every known fix I've found and still nothing is working.
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@WrCombs said in What Are You Doing Right Now:
Troubleshooting a Few terminals not sending items to the Kitchen, at all... Having NO clue what the problem is. Tried every known fix I've found and still nothing is working.
Not sending to kitchen - what does that mean? it's not printing? it's not showing up on a terminal screen in the kitchen? etc?
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@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
Troubleshooting a Few terminals not sending items to the Kitchen, at all... Having NO clue what the problem is. Tried every known fix I've found and still nothing is working.
Not sending to kitchen - what does that mean? it's not printing? it's not showing up on a terminal screen in the kitchen? etc?
Yeah, so it'll print so they still get the tickets, but not coming up on the screen.
