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    Break-Glass Access Control For Business Owners

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    • scottalanmillerS
      scottalanmiller @DustinB3403
      last edited by

      @DustinB3403 said in Break-Glass Access Control For Business Owners:

      @scottalanmiller said in Break-Glass Access Control For Business Owners:

      @DustinB3403 said in Break-Glass Access Control For Business Owners:

      @NashBrydges said in Break-Glass Access Control For Business Owners:

      That would work but would not provide the "notification" that it was used. Ideally, I would setup some kind of process so that I can be notified when they actually "break the glass". I think that's an important piece of the puzzle I'm trying to solve is to be notified when they access the credentials storage/file.

      Break-glass would in my mind, be used because you had an emergency (like firing your IT personal) a notification to that same person or group seems worthless in my opinion.

      Break-glass means "notification". If you can't show that the passwords are unused, it's not break glass. That breaks the whole point. You are just talking about normal "giving them access."

      Under what definition is "In an emergency break glass" a means of notification? Genuinely asking how you're defining this. (You probably posted a description topic on this).

      Just as I described, you can't hide that you've done it. You look at the envelope and know that it has been opened.

      DustinB3403D DashrenderD 2 Replies Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403 @scottalanmiller
        last edited by

        @scottalanmiller said in Break-Glass Access Control For Business Owners:

        @DustinB3403 said in Break-Glass Access Control For Business Owners:

        @scottalanmiller said in Break-Glass Access Control For Business Owners:

        @DustinB3403 said in Break-Glass Access Control For Business Owners:

        @NashBrydges said in Break-Glass Access Control For Business Owners:

        That would work but would not provide the "notification" that it was used. Ideally, I would setup some kind of process so that I can be notified when they actually "break the glass". I think that's an important piece of the puzzle I'm trying to solve is to be notified when they access the credentials storage/file.

        Break-glass would in my mind, be used because you had an emergency (like firing your IT personal) a notification to that same person or group seems worthless in my opinion.

        Break-glass means "notification". If you can't show that the passwords are unused, it's not break glass. That breaks the whole point. You are just talking about normal "giving them access."

        Under what definition is "In an emergency break glass" a means of notification? Genuinely asking how you're defining this. (You probably posted a description topic on this).

        Just as I described, you can't hide that you've done it. You look at the envelope and know that it has been opened.

        But if someone never sees the envelop how would others know?

        If a tree falls in a forest and there is nothing around to hear it fall, does it make a sound?

        scottalanmillerS 2 Replies Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @DustinB3403
          last edited by

          @DustinB3403 said in Break-Glass Access Control For Business Owners:

          But if someone never sees the envelop how would others know?

          You can say the same thing about any alert mechanism... you still have to look if you want to know.

          DustinB3403D 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @DustinB3403
            last edited by

            @DustinB3403 said in Break-Glass Access Control For Business Owners:

            If a tree falls in a forest and there is nothing around to hear it fall, does it make a sound?

            No, but it, wait for it, logs that it has fallen. JAJAJAJAJA

            No, but seriously. It's not about making a sound, it's about being able to see if it fell. Which you can.

            1 Reply Last reply Reply Quote 1
            • DustinB3403D
              DustinB3403 @scottalanmiller
              last edited by

              @scottalanmiller said in Break-Glass Access Control For Business Owners:

              @DustinB3403 said in Break-Glass Access Control For Business Owners:

              But if someone never sees the envelop how would others know?

              You can say the same thing about any alert mechanism... you still have to look if you want to know.

              OK, but what would be the alert mechanism for the envelop?

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @DustinB3403
                last edited by

                @DustinB3403 said in Break-Glass Access Control For Business Owners:

                @scottalanmiller said in Break-Glass Access Control For Business Owners:

                @DustinB3403 said in Break-Glass Access Control For Business Owners:

                But if someone never sees the envelop how would others know?

                You can say the same thing about any alert mechanism... you still have to look if you want to know.

                OK, but what would be the alert mechanism for the envelop?

                Looking at it.

                DustinB3403D 1 Reply Last reply Reply Quote 0
                • DustinB3403D
                  DustinB3403 @scottalanmiller
                  last edited by

                  @scottalanmiller said in Break-Glass Access Control For Business Owners:

                  @DustinB3403 said in Break-Glass Access Control For Business Owners:

                  @scottalanmiller said in Break-Glass Access Control For Business Owners:

                  @DustinB3403 said in Break-Glass Access Control For Business Owners:

                  But if someone never sees the envelop how would others know?

                  You can say the same thing about any alert mechanism... you still have to look if you want to know.

                  OK, but what would be the alert mechanism for the envelop?

                  Looking at it.

                  That isn't an alert though as one could easily create a duplicate set of the envelop and put that new copy in place of the original.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @DustinB3403
                    last edited by

                    @DustinB3403 said in Break-Glass Access Control For Business Owners:

                    @scottalanmiller said in Break-Glass Access Control For Business Owners:

                    @DustinB3403 said in Break-Glass Access Control For Business Owners:

                    @scottalanmiller said in Break-Glass Access Control For Business Owners:

                    @DustinB3403 said in Break-Glass Access Control For Business Owners:

                    But if someone never sees the envelop how would others know?

                    You can say the same thing about any alert mechanism... you still have to look if you want to know.

                    OK, but what would be the alert mechanism for the envelop?

                    Looking at it.

                    That isn't an alert though as one could easily create a duplicate set of the envelop and put that new copy in place of the original.

                    That's why you seal it. It's trivial to make it essentially impossible to replicate. The point isn't making it actual impossible, but to make it hard and obvious that it was accessed. That's easy to do. This isn't about stopping a government sponsored hacking organization, this is about keeping a small time business owner from using their access secretly.

                    DustinB3403D 1 Reply Last reply Reply Quote 0
                    • DustinB3403D
                      DustinB3403 @scottalanmiller
                      last edited by

                      @scottalanmiller said in Break-Glass Access Control For Business Owners:

                      this is about keeping a small time business owner from using their access secretly

                      On what grounds as an MSP or ITSP would you care if a business owner used their access? I guess I'm not following the argument being made here.

                      DashrenderD 1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @scottalanmiller
                        last edited by

                        @scottalanmiller said in Break-Glass Access Control For Business Owners:

                        @DustinB3403 said in Break-Glass Access Control For Business Owners:

                        @scottalanmiller said in Break-Glass Access Control For Business Owners:

                        @DustinB3403 said in Break-Glass Access Control For Business Owners:

                        @NashBrydges said in Break-Glass Access Control For Business Owners:

                        That would work but would not provide the "notification" that it was used. Ideally, I would setup some kind of process so that I can be notified when they actually "break the glass". I think that's an important piece of the puzzle I'm trying to solve is to be notified when they access the credentials storage/file.

                        Break-glass would in my mind, be used because you had an emergency (like firing your IT personal) a notification to that same person or group seems worthless in my opinion.

                        Break-glass means "notification". If you can't show that the passwords are unused, it's not break glass. That breaks the whole point. You are just talking about normal "giving them access."

                        Under what definition is "In an emergency break glass" a means of notification? Genuinely asking how you're defining this. (You probably posted a description topic on this).

                        Just as I described, you can't hide that you've done it. You look at the envelope and know that it has been opened.

                        that's not notification. that's verification for sure, but not what I would consider notification.

                        DustinB3403D DashrenderD 2 Replies Last reply Reply Quote 1
                        • DashrenderD
                          Dashrender @DustinB3403
                          last edited by

                          @DustinB3403 said in Break-Glass Access Control For Business Owners:

                          @scottalanmiller said in Break-Glass Access Control For Business Owners:

                          this is about keeping a small time business owner from using their access secretly

                          On what grounds as an MSP or ITSP would you care if a business owner used their access? I guess I'm not following the argument being made here.

                          OH that's easy - if the MSP/ITSP IS the IT department, and the owner/company uses these creds and breaks things - the MSP/ITSP can say - we didn't break it, therefore you'll be paying for these repairs.

                          1 Reply Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403 @Dashrender
                            last edited by

                            @Dashrender said in Break-Glass Access Control For Business Owners:

                            @scottalanmiller said in Break-Glass Access Control For Business Owners:

                            @DustinB3403 said in Break-Glass Access Control For Business Owners:

                            @scottalanmiller said in Break-Glass Access Control For Business Owners:

                            @DustinB3403 said in Break-Glass Access Control For Business Owners:

                            @NashBrydges said in Break-Glass Access Control For Business Owners:

                            That would work but would not provide the "notification" that it was used. Ideally, I would setup some kind of process so that I can be notified when they actually "break the glass". I think that's an important piece of the puzzle I'm trying to solve is to be notified when they access the credentials storage/file.

                            Break-glass would in my mind, be used because you had an emergency (like firing your IT personal) a notification to that same person or group seems worthless in my opinion.

                            Break-glass means "notification". If you can't show that the passwords are unused, it's not break glass. That breaks the whole point. You are just talking about normal "giving them access."

                            Under what definition is "In an emergency break glass" a means of notification? Genuinely asking how you're defining this. (You probably posted a description topic on this).

                            Just as I described, you can't hide that you've done it. You look at the envelope and know that it has been opened.

                            that's not notification. that's verification for sure, but not what I would consider notification.

                            That's my point, the notification should be that someone, somewhere is alerted that the seal on the envelop has been broken and the credentials used.

                            DashrenderD 1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @Dashrender
                              last edited by

                              @Dashrender said in Break-Glass Access Control For Business Owners:

                              @scottalanmiller said in Break-Glass Access Control For Business Owners:

                              @DustinB3403 said in Break-Glass Access Control For Business Owners:

                              @scottalanmiller said in Break-Glass Access Control For Business Owners:

                              @DustinB3403 said in Break-Glass Access Control For Business Owners:

                              @NashBrydges said in Break-Glass Access Control For Business Owners:

                              That would work but would not provide the "notification" that it was used. Ideally, I would setup some kind of process so that I can be notified when they actually "break the glass". I think that's an important piece of the puzzle I'm trying to solve is to be notified when they access the credentials storage/file.

                              Break-glass would in my mind, be used because you had an emergency (like firing your IT personal) a notification to that same person or group seems worthless in my opinion.

                              Break-glass means "notification". If you can't show that the passwords are unused, it's not break glass. That breaks the whole point. You are just talking about normal "giving them access."

                              Under what definition is "In an emergency break glass" a means of notification? Genuinely asking how you're defining this. (You probably posted a description topic on this).

                              Just as I described, you can't hide that you've done it. You look at the envelope and know that it has been opened.

                              that's not notification. that's verification for sure, but not what I would consider notification.

                              OK I saw Scott's log comment - and sure, but notification - isn't the same as verification.
                              cc8e8fb2-892c-47eb-b5b0-5d35791d461c-image.png

                              How is the envelope being opened an act of notifying someone/something?

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @DustinB3403
                                last edited by

                                @DustinB3403 said in Break-Glass Access Control For Business Owners:

                                @Dashrender said in Break-Glass Access Control For Business Owners:

                                @scottalanmiller said in Break-Glass Access Control For Business Owners:

                                @DustinB3403 said in Break-Glass Access Control For Business Owners:

                                @scottalanmiller said in Break-Glass Access Control For Business Owners:

                                @DustinB3403 said in Break-Glass Access Control For Business Owners:

                                @NashBrydges said in Break-Glass Access Control For Business Owners:

                                That would work but would not provide the "notification" that it was used. Ideally, I would setup some kind of process so that I can be notified when they actually "break the glass". I think that's an important piece of the puzzle I'm trying to solve is to be notified when they access the credentials storage/file.

                                Break-glass would in my mind, be used because you had an emergency (like firing your IT personal) a notification to that same person or group seems worthless in my opinion.

                                Break-glass means "notification". If you can't show that the passwords are unused, it's not break glass. That breaks the whole point. You are just talking about normal "giving them access."

                                Under what definition is "In an emergency break glass" a means of notification? Genuinely asking how you're defining this. (You probably posted a description topic on this).

                                Just as I described, you can't hide that you've done it. You look at the envelope and know that it has been opened.

                                that's not notification. that's verification for sure, but not what I would consider notification.

                                That's my point, the notification should be that someone, somewhere is alerted that the seal on the envelop has been broken and the credentials used.

                                agreed - I'd have accepted something like - log monitoring is in place to notify us if that username is used to log into the system - then you have notification.

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @Dashrender
                                  last edited by

                                  @Dashrender said in Break-Glass Access Control For Business Owners:

                                  How is the envelope being opened an act of notifying someone/something?

                                  How is anything? By looking at it. How is email, text, XML file... by giving you something to look at when you choose to look, whenever you choose to look.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @Dashrender
                                    last edited by

                                    @Dashrender said in Break-Glass Access Control For Business Owners:

                                    agreed - I'd have accepted something like - log monitoring is in place to notify us if that username is used to log into the system - then you have notification.

                                    How do you see those logs? How is an opened envelope not a log? It is. A cumbersome one, but it's still a logged event. You can check anytime, just like with a normal log, to see if the event has or hasn't happened. So logs are a great analogy because they are exactly the same - the event is recorded and you can look for it if you so choose.

                                    DustinB3403D 1 Reply Last reply Reply Quote 0
                                    • DustinB3403D
                                      DustinB3403 @scottalanmiller
                                      last edited by

                                      @scottalanmiller Is the thing you are looking for a log for the fact that the envelop has been opened, or that the credentials have been used?

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @DustinB3403
                                        last edited by

                                        @DustinB3403 said in Break-Glass Access Control For Business Owners:

                                        @scottalanmiller Is the thing you are looking for a log for the fact that the envelop has been opened, or that the credentials have been used?

                                        We want to be able to prove that the envelope is no longer able to be demonstrably unopened. Unless the envelope can be produced, still sealed, then it is considered to have been exposed. That's all that is needed. Anything more is unnecessary.

                                        DustinB3403D 1 Reply Last reply Reply Quote 0
                                        • DustinB3403D
                                          DustinB3403 @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in Break-Glass Access Control For Business Owners:

                                          @DustinB3403 said in Break-Glass Access Control For Business Owners:

                                          @scottalanmiller Is the thing you are looking for a log for the fact that the envelop has been opened, or that the credentials have been used?

                                          We want to be able to prove that the envelope is no longer able to be demonstrably unopened. Unless the envelope can be produced, still sealed, then it is considered to have been exposed. That's all that is needed. Anything more is unnecessary.

                                          So what if the envelop is just lost or destroyed? The envelop can't be produced as it no longer exist in a "safe space". What is the qualifier here that you're truly attempting to find.

                                          My guess is you want to know if the said credentials were used in any way, and the envelop open or not doesn't really matter in the grand-scheme of this conversation.

                                          scottalanmillerS 3 Replies Last reply Reply Quote 0
                                          • DustinB3403D
                                            DustinB3403
                                            last edited by

                                            As an example you could use a bright enough light to peer through the envelop and read the credential's shadow.

                                            In that case, the envelop is still sealed and perfectly qualifies as not exposed. But the credentials may have been used (or at least are known to someone, possibly the owner, some previous IT person etc).

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