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    Remote management of employees personal cell phones ...

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    • scottalanmillerS
      scottalanmiller @BraswellJay
      last edited by

      @BraswellJay said in Remote management of employees personal cell phones ...:

      But then one of the managers has a brother whose company has some control over his personal phone so I thought maybe the practice was more widespread than I had thought.

      Directly stealing from employees is actually common. In the US, employees are so scared and have so little protections from alternative retributions for sticking up for their "rights" that they often effectively have none.

      F 1 Reply Last reply Reply Quote 2
      • F
        flaxking @scottalanmiller
        last edited by

        @scottalanmiller said in Remote management of employees personal cell phones ...:

        @BraswellJay said in Remote management of employees personal cell phones ...:

        But then one of the managers has a brother whose company has some control over his personal phone so I thought maybe the practice was more widespread than I had thought.

        Directly stealing from employees is actually common. In the US, employees are so scared and have so little protections from alternative retributions for sticking up for their "rights" that they often effectively have none.

        This is true in Canada too. Labour law does not help you unless you are prepared to get fired and take legal action.

        1 Reply Last reply Reply Quote 0
        • IRJI
          IRJ
          last edited by

          You can certainly do this with Intune and office 365. Basically you'd be able to wipe all corporate data as long as it's kept in office 365.

          F 1 Reply Last reply Reply Quote 0
          • F
            flaxking @IRJ
            last edited by

            @IRJ said in Remote management of employees personal cell phones ...:

            You can certainly do this with Intune and office 365. Basically you'd be able to wipe all corporate data as long as it's kept in office 365.

            With Office 365 MDM, you can't disable the ability to do a full remote wipe. You do have more control over that with GSuite. Does Intune give you more control?

            IRJI 1 Reply Last reply Reply Quote 0
            • IRJI
              IRJ @flaxking
              last edited by

              @flaxking said in Remote management of employees personal cell phones ...:

              @IRJ said in Remote management of employees personal cell phones ...:

              You can certainly do this with Intune and office 365. Basically you'd be able to wipe all corporate data as long as it's kept in office 365.

              With Office 365 MDM, you can't disable the ability to do a full remote wipe. You do have more control over that with GSuite. Does Intune give you more control?

              I'm pretty sure you can do what I described, but I'm not 100% sure.

              https://support.office.com/en-us/article/Choose-between-MDM-for-Office-365-and-Microsoft-Intune-c93d9ab9-efb2-4349-9b93-30c30562ee22

              F 1 Reply Last reply Reply Quote 0
              • F
                flaxking @IRJ
                last edited by

                @IRJ said in Remote management of employees personal cell phones ...:

                @flaxking said in Remote management of employees personal cell phones ...:

                @IRJ said in Remote management of employees personal cell phones ...:

                You can certainly do this with Intune and office 365. Basically you'd be able to wipe all corporate data as long as it's kept in office 365.

                With Office 365 MDM, you can't disable the ability to do a full remote wipe. You do have more control over that with GSuite. Does Intune give you more control?

                I'm pretty sure you can do what I described, but I'm not 100% sure.

                https://support.office.com/en-us/article/Choose-between-MDM-for-Office-365-and-Microsoft-Intune-c93d9ab9-efb2-4349-9b93-30c30562ee22

                It's not a question of what you can do, it's a question of what can the IT department be prevented from doing. The difference between wiping company data and wiping the whole phone just being different buttons does not reassure me.

                Emad RE IRJI 2 Replies Last reply Reply Quote 1
                • Emad RE
                  Emad R @flaxking
                  last edited by

                  @flaxking said in Remote management of employees personal cell phones ...:

                  @IRJ said in Remote management of employees personal cell phones ...:

                  @flaxking said in Remote management of employees personal cell phones ...:

                  @IRJ said in Remote management of employees personal cell phones ...:

                  You can certainly do this with Intune and office 365. Basically you'd be able to wipe all corporate data as long as it's kept in office 365.

                  With Office 365 MDM, you can't disable the ability to do a full remote wipe. You do have more control over that with GSuite. Does Intune give you more control?

                  I'm pretty sure you can do what I described, but I'm not 100% sure.

                  https://support.office.com/en-us/article/Choose-between-MDM-for-Office-365-and-Microsoft-Intune-c93d9ab9-efb2-4349-9b93-30c30562ee22

                  It's not a question of what you can do, it's a question of what can the IT department be prevented from doing. The difference between wiping company data and wiping the whole phone just being different buttons does not reassure me.

                  But it is always this case with us, the difference of taking snaphot or deleing the whole VM is just button, that is why we have all those stress related issues

                  F 1 Reply Last reply Reply Quote 0
                  • IRJI
                    IRJ @flaxking
                    last edited by IRJ

                    @flaxking said in Remote management of employees personal cell phones ...:

                    @IRJ said in Remote management of employees personal cell phones ...:

                    @flaxking said in Remote management of employees personal cell phones ...:

                    @IRJ said in Remote management of employees personal cell phones ...:

                    You can certainly do this with Intune and office 365. Basically you'd be able to wipe all corporate data as long as it's kept in office 365.

                    With Office 365 MDM, you can't disable the ability to do a full remote wipe. You do have more control over that with GSuite. Does Intune give you more control?

                    I'm pretty sure you can do what I described, but I'm not 100% sure.

                    https://support.office.com/en-us/article/Choose-between-MDM-for-Office-365-and-Microsoft-Intune-c93d9ab9-efb2-4349-9b93-30c30562ee22

                    It's not a question of what you can do, it's a question of what can the IT department be prevented from doing. The difference between wiping company data and wiping the whole phone just being different buttons does not reassure me.

                    This is how you do it - from MS link I posted earlier

                    "Enable your users to more securely access corporate information using the Office mobile and line-of business apps they know, while ensuring security of data by helping to restrict actions like copy, cut, paste, and save as, to only those apps managed by Intune."

                    If you restrict actions like copy, cut, paste, saving, screenshots, etc then you keep the data inside Office Mobile. Then you just remove the Office Mobile app remotely.

                    F 1 Reply Last reply Reply Quote 0
                    • F
                      flaxking @IRJ
                      last edited by

                      @IRJ said in Remote management of employees personal cell phones ...:

                      @flaxking said in Remote management of employees personal cell phones ...:

                      @IRJ said in Remote management of employees personal cell phones ...:

                      @flaxking said in Remote management of employees personal cell phones ...:

                      @IRJ said in Remote management of employees personal cell phones ...:

                      You can certainly do this with Intune and office 365. Basically you'd be able to wipe all corporate data as long as it's kept in office 365.

                      With Office 365 MDM, you can't disable the ability to do a full remote wipe. You do have more control over that with GSuite. Does Intune give you more control?

                      I'm pretty sure you can do what I described, but I'm not 100% sure.

                      https://support.office.com/en-us/article/Choose-between-MDM-for-Office-365-and-Microsoft-Intune-c93d9ab9-efb2-4349-9b93-30c30562ee22

                      It's not a question of what you can do, it's a question of what can the IT department be prevented from doing. The difference between wiping company data and wiping the whole phone just being different buttons does not reassure me.

                      This is how you do it - from MS link I posted earlier

                      "Enable your users to more securely access corporate information using the Office mobile and line-of business apps they know, while ensuring security of data by helping to restrict actions like copy, cut, paste, and save as, to only those apps managed by Intune."

                      If you restrict actions like copy, cut, paste, saving, screenshots, etc then you keep the data inside Office Mobile. Then you just remove the Office Mobile app remotely.

                      Are you able to enable remote removal of the app with just this feature?

                      IRJI 1 Reply Last reply Reply Quote 0
                      • F
                        flaxking @Emad R
                        last edited by

                        @Emad-R said in Remote management of employees personal cell phones ...:

                        @flaxking said in Remote management of employees personal cell phones ...:

                        @IRJ said in Remote management of employees personal cell phones ...:

                        @flaxking said in Remote management of employees personal cell phones ...:

                        @IRJ said in Remote management of employees personal cell phones ...:

                        You can certainly do this with Intune and office 365. Basically you'd be able to wipe all corporate data as long as it's kept in office 365.

                        With Office 365 MDM, you can't disable the ability to do a full remote wipe. You do have more control over that with GSuite. Does Intune give you more control?

                        I'm pretty sure you can do what I described, but I'm not 100% sure.

                        https://support.office.com/en-us/article/Choose-between-MDM-for-Office-365-and-Microsoft-Intune-c93d9ab9-efb2-4349-9b93-30c30562ee22

                        It's not a question of what you can do, it's a question of what can the IT department be prevented from doing. The difference between wiping company data and wiping the whole phone just being different buttons does not reassure me.

                        But it is always this case with us, the difference of taking snaphot or deleing the whole VM is just button, that is why we have all those stress related issues

                        If companies were interested in investing in proper pipelines for our work, it would make our lives much less stressful.

                        DashrenderD 1 Reply Last reply Reply Quote 1
                        • DashrenderD
                          Dashrender @flaxking
                          last edited by

                          @flaxking said in Remote management of employees personal cell phones ...:

                          @Emad-R said in Remote management of employees personal cell phones ...:

                          @flaxking said in Remote management of employees personal cell phones ...:

                          @IRJ said in Remote management of employees personal cell phones ...:

                          @flaxking said in Remote management of employees personal cell phones ...:

                          @IRJ said in Remote management of employees personal cell phones ...:

                          You can certainly do this with Intune and office 365. Basically you'd be able to wipe all corporate data as long as it's kept in office 365.

                          With Office 365 MDM, you can't disable the ability to do a full remote wipe. You do have more control over that with GSuite. Does Intune give you more control?

                          I'm pretty sure you can do what I described, but I'm not 100% sure.

                          https://support.office.com/en-us/article/Choose-between-MDM-for-Office-365-and-Microsoft-Intune-c93d9ab9-efb2-4349-9b93-30c30562ee22

                          It's not a question of what you can do, it's a question of what can the IT department be prevented from doing. The difference between wiping company data and wiping the whole phone just being different buttons does not reassure me.

                          But it is always this case with us, the difference of taking snaphot or deleing the whole VM is just button, that is why we have all those stress related issues

                          If companies were interested in investing in proper pipelines for our work, it would make our lives much less stressful.

                          This is not entirely the company being cheap... but also employees not wanting to carry around multiple devices - i.e. no personal data on company phone.

                          F 1 Reply Last reply Reply Quote 0
                          • F
                            flaxking @Dashrender
                            last edited by

                            @Dashrender said in Remote management of employees personal cell phones ...:

                            @flaxking said in Remote management of employees personal cell phones ...:

                            @Emad-R said in Remote management of employees personal cell phones ...:

                            @flaxking said in Remote management of employees personal cell phones ...:

                            @IRJ said in Remote management of employees personal cell phones ...:

                            @flaxking said in Remote management of employees personal cell phones ...:

                            @IRJ said in Remote management of employees personal cell phones ...:

                            You can certainly do this with Intune and office 365. Basically you'd be able to wipe all corporate data as long as it's kept in office 365.

                            With Office 365 MDM, you can't disable the ability to do a full remote wipe. You do have more control over that with GSuite. Does Intune give you more control?

                            I'm pretty sure you can do what I described, but I'm not 100% sure.

                            https://support.office.com/en-us/article/Choose-between-MDM-for-Office-365-and-Microsoft-Intune-c93d9ab9-efb2-4349-9b93-30c30562ee22

                            It's not a question of what you can do, it's a question of what can the IT department be prevented from doing. The difference between wiping company data and wiping the whole phone just being different buttons does not reassure me.

                            But it is always this case with us, the difference of taking snaphot or deleing the whole VM is just button, that is why we have all those stress related issues

                            If companies were interested in investing in proper pipelines for our work, it would make our lives much less stressful.

                            This is not entirely the company being cheap... but also employees not wanting to carry around multiple devices - i.e. no personal data on company phone.

                            I think we had spun off into production changes having a lot of potential for user error here.

                            1 Reply Last reply Reply Quote 0
                            • IRJI
                              IRJ @flaxking
                              last edited by

                              @flaxking said in Remote management of employees personal cell phones ...:

                              @IRJ said in Remote management of employees personal cell phones ...:

                              @flaxking said in Remote management of employees personal cell phones ...:

                              @IRJ said in Remote management of employees personal cell phones ...:

                              @flaxking said in Remote management of employees personal cell phones ...:

                              @IRJ said in Remote management of employees personal cell phones ...:

                              You can certainly do this with Intune and office 365. Basically you'd be able to wipe all corporate data as long as it's kept in office 365.

                              With Office 365 MDM, you can't disable the ability to do a full remote wipe. You do have more control over that with GSuite. Does Intune give you more control?

                              I'm pretty sure you can do what I described, but I'm not 100% sure.

                              https://support.office.com/en-us/article/Choose-between-MDM-for-Office-365-and-Microsoft-Intune-c93d9ab9-efb2-4349-9b93-30c30562ee22

                              It's not a question of what you can do, it's a question of what can the IT department be prevented from doing. The difference between wiping company data and wiping the whole phone just being different buttons does not reassure me.

                              This is how you do it - from MS link I posted earlier

                              "Enable your users to more securely access corporate information using the Office mobile and line-of business apps they know, while ensuring security of data by helping to restrict actions like copy, cut, paste, and save as, to only those apps managed by Intune."

                              If you restrict actions like copy, cut, paste, saving, screenshots, etc then you keep the data inside Office Mobile. Then you just remove the Office Mobile app remotely.

                              Are you able to enable remote removal of the app with just this feature?

                              You actually dont even have to do that. If they cannot login they cannot get to any of the data.

                              F 1 Reply Last reply Reply Quote 0
                              • Emad RE
                                Emad R @JaredBusch
                                last edited by Emad R

                                @JaredBusch said in Remote management of employees personal cell phones ...:

                                While I agree with all the arguments above, it is also true that there are things like selective wipe possible. But as stated it comes down to how much you wanna pay for the product to do something like that. As an employee I would be perfectly comfortable with allowing control of my device to a limited sandbox like that.

                                Of course she wants to have to trust your employer when they say that’s all they can do with the solution they are using.

                                Well guess what I will just get the cheapest smartphone like Nokia 2.1 and that is my "personal" work phone, I think this is the only way to manage that kinda of crap, Im sure managment will be happy and this is what they want, for employees to PurchaseYOD, which is fine I will handing them a frekn 512mb RAM android phone, let us see what kind of app will be installed there ? hell it will crash every 10 seconds

                                maybe this

                                4edbce8c-ee6c-4937-aff9-4010b618c2f0-image.png

                                or this

                                https://www.amazon.ca/❤Unlocked-Smartphone-Screen-Android-Dual-Core/dp/B07RKMS7BZ/ref=sr_1_5?keywords=cheapest+android+phone&qid=1573852976&sr=8-5

                                What a freekn shame, i cant beleive I had more freedom in my previous workplace than I have in Canada, and I lived in what you guys call third word developing countries, hell we even made more progress, where I work now everything is blocked, even SSH to other servers that is not company servers are blocked, that mentality is so stupid, and basically tells you we dont trust you. YOu should worry on hiring good people and thats it. Why do you do all the refernces check, and job checks then limit your employees and constantly monitor them ?

                                If it wasnt for certain family conditions I would go back

                                travisdh1T ObsolesceO DashrenderD 3 Replies Last reply Reply Quote 0
                                • notverypunnyN
                                  notverypunny
                                  last edited by

                                  We had looked into a few MDM options a couple of years back and the citrix one (XenMobile IIRC) basically put all of the corporate data into an isolated "bubble" that the company could wipe without touching the personal data on the device, either on corp or BYOD.

                                  1 Reply Last reply Reply Quote 0
                                  • travisdh1T
                                    travisdh1 @Emad R
                                    last edited by

                                    @Emad-R said in Remote management of employees personal cell phones ...:

                                    @JaredBusch said in Remote management of employees personal cell phones ...:

                                    While I agree with all the arguments above, it is also true that there are things like selective wipe possible. But as stated it comes down to how much you wanna pay for the product to do something like that. As an employee I would be perfectly comfortable with allowing control of my device to a limited sandbox like that.

                                    Of course she wants to have to trust your employer when they say that’s all they can do with the solution they are using.

                                    Well guess what I will just get the cheapest smartphone like Nokia 2.1 and that is my "personal" work phone, I think this is the only way to manage that kinda of crap, Im sure managment will be happy and this is what they want, for employees to PurchaseYOD, which is fine I will handing them a frekn 512mb RAM android phone, let us see what kind of app will be installed there ? hell it will crash every 10 seconds

                                    maybe this

                                    4edbce8c-ee6c-4937-aff9-4010b618c2f0-image.png

                                    or this

                                    https://www.amazon.ca/❤Unlocked-Smartphone-Screen-Android-Dual-Core/dp/B07RKMS7BZ/ref=sr_1_5?keywords=cheapest+android+phone&qid=1573852976&sr=8-5

                                    What a freekn shame, i cant beleive I had more freedom in my previous workplace than I have in Canada, and I lived in what you guys call third word developing countries, hell we even made more progress, where I work now everything is blocked, even SSH to other servers that is not company servers are blocked, that mentality is so stupid, and basically tells you we dont trust you. YOu should worry on hiring good people and thats it. Why do you do all the refernces check, and job checks then limit your employees and constantly monitor them ?

                                    If it wasnt for certain family conditions I would go back

                                    We did warn you, didn't we?

                                    1 Reply Last reply Reply Quote 0
                                    • ObsolesceO
                                      Obsolesce @Emad R
                                      last edited by

                                      @Emad-R said in Remote management of employees personal cell phones ...:

                                      @JaredBusch said in Remote management of employees personal cell phones ...:

                                      While I agree with all the arguments above, it is also true that there are things like selective wipe possible. But as stated it comes down to how much you wanna pay for the product to do something like that. As an employee I would be perfectly comfortable with allowing control of my device to a limited sandbox like that.

                                      Of course she wants to have to trust your employer when they say that’s all they can do with the solution they are using.

                                      Well guess what I will just get the cheapest smartphone like Nokia 2.1 and that is my "personal" work phone, I think this is the only way to manage that kinda of crap, Im sure managment will be happy and this is what they want, for employees to PurchaseYOD, which is fine I will handing them a frekn 512mb RAM android phone, let us see what kind of app will be installed there ? hell it will crash every 10 seconds

                                      maybe this

                                      4edbce8c-ee6c-4937-aff9-4010b618c2f0-image.png

                                      or this

                                      https://www.amazon.ca/❤Unlocked-Smartphone-Screen-Android-Dual-Core/dp/B07RKMS7BZ/ref=sr_1_5?keywords=cheapest+android+phone&qid=1573852976&sr=8-5

                                      What a freekn shame, i cant beleive I had more freedom in my previous workplace than I have in Canada, and I lived in what you guys call third word developing countries, hell we even made more progress, where I work now everything is blocked, even SSH to other servers that is not company servers are blocked, that mentality is so stupid, and basically tells you we dont trust you. YOu should worry on hiring good people and thats it. Why do you do all the refernces check, and job checks then limit your employees and constantly monitor them ?

                                      If it wasnt for certain family conditions I would go back

                                      It's about way more than the employee.

                                      Nothing in a background check will protect the company against some user installing some infected fake Angry Birds game on their Android phone, which ends up being a gateway for a hacker into private company data, or a way to get any other kind of information making it easier to an attacker to phish..., or a million other things that make sense to secure access to company data that you don't understand.

                                      Don't be so damn narrow-sighted and quick to compare countries that actually try to secure their data from all aspects, from one's that don't know what they are doing.

                                      1 Reply Last reply Reply Quote 1
                                      • bbigfordB
                                        bbigford
                                        last edited by

                                        We support several tools for BYOD, VMware Workspace One and Microsoft InTune being the most common.

                                        For the companies that support BYOD, they will ask some specific users to put email and company apps on their phone; but they don't strongly imply or anything toeing legal related.

                                        The MDM solution used is really specific on the data that it can see and has control over. If a user chooses to use their personal device, they are agreeing to have that company data controlled, not their entire device; meaning that if they leave the company then the company can remotely remove that data from their device. The company is also monitoring the usage of that data within that company app, as part of the terms that the user is displayed with upon setting up the app.

                                        If a user is provided a company stipend for a cell phone, by using their personal phone, there may be qualifications of a device that have to be met. These could include: phone call and SMS text messaging availability, photos, email, and specific company apps that run on a certain platform such as Android and/or iOS. Basically, the company will provide a stipend to most modern smart phones, no flip phones as they likely don't have the basic functionality for certain things such as email/etc. If a user is uncomfortable with the company having any access to their device, then they can go without the stipend, but the company is thereby not allowed to attempt contacting the person on their personal device as that's a clear separation; another alternative is a company requiring the employee to carry a company-provided device instead of offering a stipend, with certain hours/days that the employee must respond to inquiries using the device (possibly even limited to whom they are able to respond, i.e. no personal calls made or personal data stored).

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          StorageNinja Vendor @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in Remote management of employees personal cell phones ...:

                                          And then they said "We want to get back the thing we just gave up."
                                          Which do they want, to not pay for the phones, or to control the data? They have to choose.

                                          Not really. Proper MAM/MDM systems can surgically handle company data on a personal device...

                                          1. The app keeps only an encrypted cache. It validates the account is active every xxx minutes, days, hours. encypted cache auto purged at xxx hours without communication with corp network.

                                          2. The app usage is Geo-fenced to specific areas.

                                          3. When possible, data doesn't actually live on the phone. You have a SSO app on the phone that validates your access (and other criteria like network or location) and then brokers access to the other apps, or externally hosted SaaS assets.

                                          This is how we do it. No need to brick my phone to take out company data, or turn anyone's smart phone dumb.

                                          DashrenderD 1 Reply Last reply Reply Quote 1
                                          • DashrenderD
                                            Dashrender @Emad R
                                            last edited by

                                            @Emad-R said in Remote management of employees personal cell phones ...:

                                            What a freekn shame, i cant beleive I had more freedom in my previous workplace than I have in Canada, and I lived in what you guys call third word developing countries, hell we even made more progress, where I work now everything is blocked, even SSH to other servers that is not company servers are blocked, that mentality is so stupid, and basically tells you we dont trust you. YOu should worry on hiring good people and thats it. Why do you do all the refernces check, and job checks then limit your employees and constantly monitor them ?

                                            Huh - I can't say i agree with you at all. Why do you need access to non company servers over SSH? This is their network and they are trying to protect it. I suppose the company could have been burned by a previous employee, therefore they don't trust their employees, but really it seems much more likely that they are simply trying to protect themselves from crap they don't need ON their network - like SSH traffic to servers they don't control.

                                            S 1 Reply Last reply Reply Quote 0
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