Newb: Looking for advice.
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So my initial comment was meant to be more tongue-in-cheek than anything, I wasn't trying to bash or belittle anyone, my apologies if it wasn't taken as intended.
I'm seeing a lot of advice that seems to be based on assumptions.
My first order of business in your shoes would be to understand the reasons for the current situation
- Why does the outgoing person have such an anti-cloud bias
- What does management mean by "get to the cloud".
The information you've given helps explain the current IT reality of the company. My concern would be that if management has SaaS in mind as opposed to migrating the existing workloads then looking at colo would seem to be a moot point. You've mentioned Citrix, which makes me wonder if they're looking to do Citrix Cloud.
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@notverypunny said in Newb: Looking for advice.:
My first order of business in your shoes would be to understand the reasons for the current situation
Why does the outgoing person have such an anti-cloud bias
What does management mean by "get to the cloud".This is the underlying problem. No one should be "anti-cloud" or "pro-cloud". Both cases are an emotional reaction to a technical business decision. This purely comes down to risk, cost, and capability. Any emotional response here is unprofessional in both a business and an IT context. Why would management have the slightest interest in the resulting decision? And why did management have apparently little interesting in the emotional crippling of a department previously?
Sounds like they are ignoring the actual issue (bad organizational thinking) and focusing on something in the weeds (buzzwords.)
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@notverypunny said in Newb: Looking for advice.:
You've mentioned Citrix, which makes me wonder if they're looking to do Citrix Cloud.
Still just XenApp, just hosted by Citrix.
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@scottalanmiller said in Newb: Looking for advice.:
@notverypunny said in Newb: Looking for advice.:
You've mentioned Citrix, which makes me wonder if they're looking to do Citrix Cloud.
Still just XenApp, just hosted by Citrix.
Yep, but our main / lead Citrx guy here has been back and forth with their support trying to get acceptable performance compared to our on-prem setup. We're looking at the possibility of using it for XenDesktop in a DR capacity, but from what I've been hearing the performance isn't even acceptable from a temporary / DR perspective.
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@notverypunny said in Newb: Looking for advice.:
@scottalanmiller said in Newb: Looking for advice.:
@notverypunny said in Newb: Looking for advice.:
You've mentioned Citrix, which makes me wonder if they're looking to do Citrix Cloud.
Still just XenApp, just hosted by Citrix.
Yep, but our main / lead Citrx guy here has been back and forth with their support trying to get acceptable performance compared to our on-prem setup. We're looking at the possibility of using it for XenDesktop in a DR capacity, but from what I've been hearing the performance isn't even acceptable from a temporary / DR perspective.
Well, not like they have any expertise in that kind of hosting. It's a weird situation to go with a vendor like that for something like that. I'm not surprised. Nothing in that equation is something that they are good at or have experience at. They are a software vendor that specializes in a single protocol and nothing else. They actually have an extremely small range of experience, even on the software side.
Going to any software vendor for operational expertise is generally a big mistake. Microsoft is an exception here, mostly due to scale. And even they are only "so so". It's like going to your car designer and expecting them to be the best race car driver. Bottom line... engineers make bad mechanics, and both make bad drivers. The skills and aptitude and experience of those jobs are unrelated to each other.
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After stepping through the most appreciated information "Hosted" services at a CoLo currently makes the most sense. I still have a lot to learn. My next adventure is to study up on what the architecture would look like with moving our data center to a colo.
What does the network interface on prem look like?
What type and size pipe do i need based on our traffic patterns?
What does a good colo provider look like?
Does the math work?
Is moving to a colo and calling it "cloud" solve the political problem?
What is the difference between managing on prem and managing colo?
What am i losing?
What am i Gaining?
Yada, Yada, Yada.........Again thanks for all the help. Hopefully I can return the favor some day.
ps. in the time it took me to write this reply you all gave more great things to think about. I see you gotta be on your toes when responding. HA!!!
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@notverypunny said in Newb: Looking for advice.:
So my initial comment was meant to be more tongue-in-cheek than anything, I wasn't trying to bash or belittle anyone, my apologies if it wasn't taken as intended.
No offense taken, the team I work with is vicious, no holds barred, prepare to be nuked at any moment.
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- Why does the outgoing person have such an anti-cloud bias
- What does management mean by "get to the cloud".
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Crusty old bastard that doesn't like change..... Learning something new is not in the playbook.
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It seems to me to be a keep up with the Jones's, this looks good at our mixed group meetings. I think its just a word that sounds cool. I will be digging into it more soon.
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@popester said in Newb: Looking for advice.:
Is moving to a colo and calling it "cloud" solve the political problem?
@popester said in Newb: Looking for advice.:
- Why does the outgoing person have such an anti-cloud bias
- What does management mean by "get to the cloud".
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Crusty old bastard that doesn't like change..... Learning something new is not in the playbook.
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It seems to me to be a keep up with the Jones's, this looks good at our mixed group meetings. I think its just a word that sounds cool. I will be digging into it more soon.
So - according to the bold points above - there really isn't any understanding on what moving to the cloud means. You really have to start there. You need to pin management down on what they want - what the goal is. Get them to admit - they heard this 'cool' term cloud and how all the cool kids are doing it, and they assumed they needed to as well. Assuming they do admit that - then ask them, if you don't know what it is, then how can you say you want to do that? Wouldn't it be better to learn what it is and if it even applies to their business?
Is there a pain point they have today they are trying to solve? -
The information you've given helps explain the current IT reality of the company. My concern would be that if management has SaaS in mind as opposed to migrating the existing workloads then looking at colo would seem to be a moot point. You've mentioned Citrix, which makes me wonder if they're looking to do Citrix Cloud.
We have looked at citrix cloud. We have been getting feedback that it is not quite ready for prime-time. I think we are planning on looking at it again this winter to see if it is an option. With all this new information I have a lot to think about.
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Yep, but our main / lead Citrx guy here has been back and forth with their support trying to get acceptable performance compared to our on-prem setup. We're looking at the possibility of using it for XenDesktop in a DR capacity, but from what I've been hearing the performance isn't even acceptable from a temporary / DR perspective.
This is exactly what we have been hearing about it.
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So - according to the bold points above - there really isn't any understanding on what moving to the cloud means. You really have to start there. You need to pin management down on what they want - what the goal is. Get them to admit - they heard this 'cool' term cloud and how all the cool kids are doing it, and they assumed they needed to as well. Assuming they do admit that - then ask them, if you don't know what it is, then how can you say you want to do that? Wouldn't it be better to learn what it is and if it even applies to their business?
Is there a pain point they have today they are trying to solve?I would have to agree, that is my first hurdle. Find the why, then the how.
Thank you.
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@popester said in Newb: Looking for advice.:
My next adventure is to study up on what the architecture would look like with moving our data center to a colo.
Same as on prem. Colo is a location, not an architecture.
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@popester said in Newb: Looking for advice.:
Is moving to a colo and calling it "cloud" solve the political problem?
If it doesn't, what would? Nothing is more "the cloud" than this. If this doesn't count, literally nothing would.
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@popester said in Newb: Looking for advice.:
Crusty old bastard that doesn't like change..... Learning something new is not in the playbook.
Nothing new there. Hosting is a 1960s thing. No one is that old (in this industry.)
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@popester said in Newb: Looking for advice.:
It seems to me to be a keep up with the Jones's, this looks good at our mixed group meetings. I think its just a word that sounds cool. I will be digging into it more soon.
Tell them to just say it then, everyone has been on "the cloud" for decades now.
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@popester said in Newb: Looking for advice.:
The information you've given helps explain the current IT reality of the company. My concern would be that if management has SaaS in mind as opposed to migrating the existing workloads then looking at colo would seem to be a moot point. You've mentioned Citrix, which makes me wonder if they're looking to do Citrix Cloud.
We have looked at citrix cloud. We have been getting feedback that it is not quite ready for prime-time. I think we are planning on looking at it again this winter to see if it is an option. With all this new information I have a lot to think about.
This seems crazy. A vendor with zero reason to have looked at in any way, to provide a service that appears to have no value, that isn't ready for consumption....
This feels like total insanity. I can't think of any logical reason to consider talking to them. It's like asking your cat to run your hosting service.... just randomly picking the least likely person and poking them asking over and over again if they've found a way to take your rmoney yet.
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@scottalanmiller Thank you sir. Your and everyone's input is valued and appreciated.
