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    DeviceMetadataServiceURL Bad Certificate

    IT Discussion
    printer metadata printing
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    • wirestyle22W
      wirestyle22
      last edited by wirestyle22

      https://social.technet.microsoft.com/Forums/en-US/4ffda40e-bc70-4a49-9423-cba3fdc7ec0d/devicemetadataserviceurl-httpgomicrosoftcomfwlinklinkid252669ampclcid0x409?forum=win10itprosetup

      So this ruined my weekend. Broke all of our printers. This was the registry entry I had to apply via GPO in order to fix it. We all assumed this was due to ransomware and it wasn't.

      If the following registry value does not exist or is not configured as specified, this is a finding:

Registry Hive: HKEY_LOCAL_MACHINE
Registry Path: \SOFTWARE\Policies\Microsoft\Windows\Device Metadata\

Value Name: PreventDeviceMetadataFromNetwork

Type: REG_DWORD
Value: 1
      1 Reply Last reply Reply Quote 2
      • DashrenderD
        Dashrender
        last edited by

        Nice find - I did start running into this issue on one device on Friday, but was forced to abandon it at the time.

        thanks.

        @wirestyle22 can you add some tags.

        1 Reply Last reply Reply Quote 1
        • wrx7mW
          wrx7m
          last edited by

          Where is this error appearing? I looked at the linked post, but couldn't really tell.

          wirestyle22W 1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender
            last edited by

            9741908a-0533-4c8e-97f8-4967e836c34d-image.png

            1 Reply Last reply Reply Quote 2
            • wirestyle22W
              wirestyle22 @wrx7m
              last edited by wirestyle22

              @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

              Where is this error appearing? I looked at the linked post, but couldn't really tell.

              \SOFTWARE\Policies\Microsoft\Windows\Device Metadata\DeviceMetaDataServiceURL

              You'll see:
              http://go.microsoft.com/fwlink/?LinkID=252669&clcid=0x409

              If you try to access that website it will give you a certificate error.

              @Dashrender already posted the event log so I won't bother

              1 Reply Last reply Reply Quote 0
              • wrx7mW
                wrx7m
                last edited by wrx7m

                OK. Sorry for not being clear enough. How does the error manifest itself? What problems were occurring that prompted an investigation into this?

                wirestyle22W 1 Reply Last reply Reply Quote 0
                • wirestyle22W
                  wirestyle22 @wrx7m
                  last edited by wirestyle22

                  @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                  OK. Sorry for not being clear enough. How does the error manifest itself? What problems were occurring that prompted an investigation into this?

                  What happens is your printers will have a black clock next to them. You'll lose the ability to right-click them or access the print server settings. You can't install new printers or remove printers already installed. The status of the printer will be "device setup in process" infinitely. This is due to it trying to pull the icons for the printers from an MS service that is not functional.

                  wrx7mW 1 Reply Last reply Reply Quote 1
                  • wrx7mW
                    wrx7m @wirestyle22
                    last edited by

                    @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                    @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                    OK. Sorry for not being clear enough. How does the error manifest itself? What problems were occurring that prompted an investigation into this?

                    What happens is your printers will have a black clock next to them. You'll lose the ability to right-click them or access the print server settings. You can't install new printers or remove printers already installed. The status of the printer will be "device setup in process" infinitely. This is due to it trying to pull the icons for the printers from an MS service that is not functional.

                    Oh, wow. That would suck. I wonder if this is already happening here and I haven't heard about it yet.

                    wirestyle22W 1 Reply Last reply Reply Quote 0
                    • wirestyle22W
                      wirestyle22 @wrx7m
                      last edited by

                      @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                      @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                      @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                      OK. Sorry for not being clear enough. How does the error manifest itself? What problems were occurring that prompted an investigation into this?

                      What happens is your printers will have a black clock next to them. You'll lose the ability to right-click them or access the print server settings. You can't install new printers or remove printers already installed. The status of the printer will be "device setup in process" infinitely. This is due to it trying to pull the icons for the printers from an MS service that is not functional.

                      Oh, wow. That would suck. I wonder if this is already happening here and I haven't heard about it yet.

                      Yeah it legit ruined my weekend trying to figure it out. We got hit with ransomware and our group policy was affected so I thought it was related. Just really really bad luck.

                      wrx7mW 1 Reply Last reply Reply Quote 0
                      • wrx7mW
                        wrx7m @wirestyle22
                        last edited by

                        @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                        @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                        @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                        @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                        OK. Sorry for not being clear enough. How does the error manifest itself? What problems were occurring that prompted an investigation into this?

                        What happens is your printers will have a black clock next to them. You'll lose the ability to right-click them or access the print server settings. You can't install new printers or remove printers already installed. The status of the printer will be "device setup in process" infinitely. This is due to it trying to pull the icons for the printers from an MS service that is not functional.

                        Oh, wow. That would suck. I wonder if this is already happening here and I haven't heard about it yet.

                        Yeah it legit ruined my weekend trying to figure it out. We got hit with ransomware and our group policy was affected so I thought it was related. Just really really bad luck.

                        Yeah, bad timing for sure. So this affects Windows 10 with shared printers?

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @wrx7m
                          last edited by

                          @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                          @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                          @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                          @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                          @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                          OK. Sorry for not being clear enough. How does the error manifest itself? What problems were occurring that prompted an investigation into this?

                          What happens is your printers will have a black clock next to them. You'll lose the ability to right-click them or access the print server settings. You can't install new printers or remove printers already installed. The status of the printer will be "device setup in process" infinitely. This is due to it trying to pull the icons for the printers from an MS service that is not functional.

                          Oh, wow. That would suck. I wonder if this is already happening here and I haven't heard about it yet.

                          Yeah it legit ruined my weekend trying to figure it out. We got hit with ransomware and our group policy was affected so I thought it was related. Just really really bad luck.

                          Yeah, bad timing for sure. So this affects Windows 10 with shared printers?

                          Yes, the printer will act like it's installing - and just stall there.

                          wrx7mW 1 Reply Last reply Reply Quote 1
                          • wrx7mW
                            wrx7m @Dashrender
                            last edited by

                            @Dashrender said in DeviceMetadataServiceURL Bad Certificate:

                            @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                            @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                            @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                            @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                            @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                            OK. Sorry for not being clear enough. How does the error manifest itself? What problems were occurring that prompted an investigation into this?

                            What happens is your printers will have a black clock next to them. You'll lose the ability to right-click them or access the print server settings. You can't install new printers or remove printers already installed. The status of the printer will be "device setup in process" infinitely. This is due to it trying to pull the icons for the printers from an MS service that is not functional.

                            Oh, wow. That would suck. I wonder if this is already happening here and I haven't heard about it yet.

                            Yeah it legit ruined my weekend trying to figure it out. We got hit with ransomware and our group policy was affected so I thought it was related. Just really really bad luck.

                            Yeah, bad timing for sure. So this affects Windows 10 with shared printers?

                            Yes, the printer will act like it's installing - and just stall there.

                            Even if it is already installed?

                            wirestyle22W 1 Reply Last reply Reply Quote 0
                            • wirestyle22W
                              wirestyle22 @wrx7m
                              last edited by

                              @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                              @Dashrender said in DeviceMetadataServiceURL Bad Certificate:

                              @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                              @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                              @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                              @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                              @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                              OK. Sorry for not being clear enough. How does the error manifest itself? What problems were occurring that prompted an investigation into this?

                              What happens is your printers will have a black clock next to them. You'll lose the ability to right-click them or access the print server settings. You can't install new printers or remove printers already installed. The status of the printer will be "device setup in process" infinitely. This is due to it trying to pull the icons for the printers from an MS service that is not functional.

                              Oh, wow. That would suck. I wonder if this is already happening here and I haven't heard about it yet.

                              Yeah it legit ruined my weekend trying to figure it out. We got hit with ransomware and our group policy was affected so I thought it was related. Just really really bad luck.

                              Yeah, bad timing for sure. So this affects Windows 10 with shared printers?

                              Yes, the printer will act like it's installing - and just stall there.

                              Even if it is already installed?

                              Yes

                              1 Reply Last reply Reply Quote 0
                              • wrx7mW
                                wrx7m
                                last edited by wrx7m

                                So, this is caused by cert expiration/url issues and not a windows update?

                                wirestyle22W 1 Reply Last reply Reply Quote 0
                                • wirestyle22W
                                  wirestyle22 @wrx7m
                                  last edited by

                                  @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                                  So, this is caused by cert expiration/url issues and not a windows update?

                                  Yes

                                  DashrenderD 1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender @wirestyle22
                                    last edited by

                                    @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                                    @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                                    So, this is caused by cert expiration/url issues and not a windows update?

                                    Yes

                                    Did Ms fix it yet?

                                    wirestyle22W 1 Reply Last reply Reply Quote 0
                                    • wirestyle22W
                                      wirestyle22 @Dashrender
                                      last edited by

                                      @Dashrender said in DeviceMetadataServiceURL Bad Certificate:

                                      @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                                      @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                                      So, this is caused by cert expiration/url issues and not a windows update?

                                      Yes

                                      Did Ms fix it yet?

                                      Nope

                                      1 Reply Last reply Reply Quote 0
                                      • wirestyle22W
                                        wirestyle22
                                        last edited by

                                        This is an easy line of questioning

                                        DashrenderD 1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @wirestyle22
                                          last edited by

                                          @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                                          This is an easy line of questioning

                                          I wonder how their alerts can be missing this for days?

                                          wirestyle22W 1 Reply Last reply Reply Quote 0
                                          • wirestyle22W
                                            wirestyle22 @Dashrender
                                            last edited by

                                            @Dashrender said in DeviceMetadataServiceURL Bad Certificate:

                                            @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                                            This is an easy line of questioning

                                            I wonder how their alerts can be missing this for days?

                                            bill.jpg

                                            1 Reply Last reply Reply Quote 2
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