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    VitalPBX - exts can't call each other

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    vitalpbx incoming calls fail
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    • scottalanmillerS
      scottalanmiller
      last edited by

      UDP limits can cause these issues sometimes.

      1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @scottalanmiller
        last edited by

        @scottalanmiller said in VitalPBX - exts can't call each other:

        I've seen a lack of STUN settings cause this before, as well. (Which is a form of firewall issue.)

        I would rate that as NAT, but yeah.

        1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender
          last edited by

          OK, this is clearly the issue.
          c0f551a8-8ed5-4bbd-a29a-bd60a12a91ef-image.png

          VitalPBX doesn't see my external IP.

          JaredBuschJ 1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @Dashrender
            last edited by

            @Dashrender said in VitalPBX - exts can't call each other:

            OK, this is clearly the issue.
            c0f551a8-8ed5-4bbd-a29a-bd60a12a91ef-image.png

            VitalPBX doesn't see my external IP.

            Yup, you missed a setting someplace. Forget where. I do not have this system memorized. In fact, I don't even have one spun up right now.

            1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender
              last edited by

              OK - Progress.

              I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

              So SIP on port 5060 works.

              Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

              Current error message:

              The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

              JaredBuschJ 1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch @Dashrender
                last edited by

                @Dashrender said in VitalPBX - exts can't call each other:

                OK - Progress.

                I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

                So SIP on port 5060 works.

                Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

                Current error message:

                The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

                Because you didn't tell Skyetel to use port 5062

                FFS

                scottalanmillerS DashrenderD 3 Replies Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @JaredBusch
                  last edited by

                  @JaredBusch said in VitalPBX - exts can't call each other:

                  @Dashrender said in VitalPBX - exts can't call each other:

                  OK - Progress.

                  I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

                  So SIP on port 5060 works.

                  Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

                  Current error message:

                  The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

                  Because you didn't tell Skyetel to use port 5062

                  FFS

                  He said his ext to ext didn't work before, though.

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @scottalanmiller
                    last edited by

                    @scottalanmiller said in VitalPBX - exts can't call each other:

                    @JaredBusch said in VitalPBX - exts can't call each other:

                    @Dashrender said in VitalPBX - exts can't call each other:

                    OK - Progress.

                    I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

                    So SIP on port 5060 works.

                    Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

                    Current error message:

                    The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

                    Because you didn't tell Skyetel to use port 5062

                    FFS

                    He said his ext to ext didn't work before, though.

                    He is, as usual, conflating all kinds of things. I only answer the single issues he actually provides information about.

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @JaredBusch
                      last edited by

                      @JaredBusch said in VitalPBX - exts can't call each other:

                      @Dashrender said in VitalPBX - exts can't call each other:

                      OK - Progress.

                      I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

                      So SIP on port 5060 works.

                      Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

                      Current error message:

                      The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

                      Because you didn't tell Skyetel to use port 5062

                      FFS

                      Why would that matter? the PBX talks to Skyetel and that part is working fine... it's only the phones that aren't working correctly.

                      Are you saying they all need to use the same port?

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @Dashrender
                        last edited by

                        @Dashrender said in VitalPBX - exts can't call each other:

                        @JaredBusch said in VitalPBX - exts can't call each other:

                        @Dashrender said in VitalPBX - exts can't call each other:

                        OK - Progress.

                        I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

                        So SIP on port 5060 works.

                        Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

                        Current error message:

                        The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

                        Because you didn't tell Skyetel to use port 5062

                        FFS

                        Why would that matter? the PBX talks to Skyetel and that part is working fine... it's only the phones that aren't working correctly.

                        Are you saying they all need to use the same port?

                        When you change port numbers, it changes everywhere. So can cause lots of issues in unexpected spots.

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @scottalanmiller
                          last edited by

                          @scottalanmiller said in VitalPBX - exts can't call each other:

                          @Dashrender said in VitalPBX - exts can't call each other:

                          @JaredBusch said in VitalPBX - exts can't call each other:

                          @Dashrender said in VitalPBX - exts can't call each other:

                          OK - Progress.

                          I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

                          So SIP on port 5060 works.

                          Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

                          Current error message:

                          The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

                          Because you didn't tell Skyetel to use port 5062

                          FFS

                          Why would that matter? the PBX talks to Skyetel and that part is working fine... it's only the phones that aren't working correctly.

                          Are you saying they all need to use the same port?

                          When you change port numbers, it changes everywhere. So can cause lots of issues in unexpected spots.

                          And my second biggest complaint with VitalPBX. Not using PJSIP on port 5060.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @JaredBusch
                            last edited by

                            @JaredBusch said in VitalPBX - exts can't call each other:

                            @scottalanmiller said in VitalPBX - exts can't call each other:

                            @Dashrender said in VitalPBX - exts can't call each other:

                            @JaredBusch said in VitalPBX - exts can't call each other:

                            @Dashrender said in VitalPBX - exts can't call each other:

                            OK - Progress.

                            I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

                            So SIP on port 5060 works.

                            Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

                            Current error message:

                            The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

                            Because you didn't tell Skyetel to use port 5062

                            FFS

                            Why would that matter? the PBX talks to Skyetel and that part is working fine... it's only the phones that aren't working correctly.

                            Are you saying they all need to use the same port?

                            When you change port numbers, it changes everywhere. So can cause lots of issues in unexpected spots.

                            And my second biggest complaint with VitalPBX. Not using PJSIP on port 5060.

                            Yeah, that's ridiculous. They have this weird obsession with the deprecated or about to be deprecated chan_sip. Their support pushing that is part of their problems.

                            We try to move pjsip to 5060 right away on setups and we never use chan_sip. Not had any issues yet.

                            DashrenderD JaredBuschJ 2 Replies Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @JaredBusch
                              last edited by

                              @JaredBusch said in VitalPBX - exts can't call each other:

                              @Dashrender said in VitalPBX - exts can't call each other:

                              OK - Progress.

                              I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

                              So SIP on port 5060 works.

                              Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

                              Current error message:

                              The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

                              Because you didn't tell Skyetel to use port 5062

                              FFS

                              I'm sorry - what was that?
                              9c9ecb3f-f493-444c-a18c-401b1ca3a2e8-image.png
                              Pretty sure that says port 5062...

                              which is originally what I set ALL of my exts up as, as well.

                              1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @scottalanmiller
                                last edited by

                                @scottalanmiller said in VitalPBX - exts can't call each other:

                                @JaredBusch said in VitalPBX - exts can't call each other:

                                @scottalanmiller said in VitalPBX - exts can't call each other:

                                @Dashrender said in VitalPBX - exts can't call each other:

                                @JaredBusch said in VitalPBX - exts can't call each other:

                                @Dashrender said in VitalPBX - exts can't call each other:

                                OK - Progress.

                                I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

                                So SIP on port 5060 works.

                                Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

                                Current error message:

                                The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

                                Because you didn't tell Skyetel to use port 5062

                                FFS

                                Why would that matter? the PBX talks to Skyetel and that part is working fine... it's only the phones that aren't working correctly.

                                Are you saying they all need to use the same port?

                                When you change port numbers, it changes everywhere. So can cause lots of issues in unexpected spots.

                                And my second biggest complaint with VitalPBX. Not using PJSIP on port 5060.

                                Yeah, that's ridiculous. They have this weird obsession with the deprecated or about to be deprecated chan_sip. Their support pushing that is part of their problems.

                                We try to move pjsip to 5060 right away on setups and we never use chan_sip. Not had any issues yet.

                                OK I haven't done that yet.. I'll probably spin up another VM tonight and try that.

                                1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender
                                  last edited by

                                  So back to my situation....

                                  I have my trunk on port 5062 and set to PJSIP on both Vital and Skyetel.
                                  I have the phone ext set to port 5062 and set to PJSIP - phones will register and call out but only one way audio

                                  IF I leave everything else alone, setup a new ext to port 5060 and SIP - a phone will register to this extension AND dial out AND have two-way audio.

                                  JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @Dashrender
                                    last edited by

                                    @Dashrender said in VitalPBX - exts can't call each other:

                                    IF I leave everything else alone, setup a new ext to port 5060 and SIP - a phone will register to this extension AND dial out AND have two-way audio.

                                    This is separate issue from your inbound call issue.

                                    Which was my point..

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Dashrender
                                      last edited by

                                      @Dashrender said in VitalPBX - exts can't call each other:

                                      So back to my situation....

                                      I have my trunk on port 5062 and set to PJSIP on both Vital and Skyetel.
                                      I have the phone ext set to port 5062 and set to PJSIP - phones will register and call out but only one way audio

                                      IF I leave everything else alone, setup a new ext to port 5060 and SIP - a phone will register to this extension AND dial out AND have two-way audio.

                                      SIP handles the call setup. RTP handles the call itself. One way audio comes from issues with RTP, at least nearly always. Normally this means that one leg of RTP is working and one is not.

                                      1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @JaredBusch
                                        last edited by

                                        @JaredBusch said in VitalPBX - exts can't call each other:

                                        @Dashrender said in VitalPBX - exts can't call each other:

                                        IF I leave everything else alone, setup a new ext to port 5060 and SIP - a phone will register to this extension AND dial out AND have two-way audio.

                                        This is separate issue from your inbound call issue.

                                        Which was my point..

                                        My OP asked two questions.

                                        1. can't inbound call - fixed that because mismatched DID (yeah my bad)
                                        2. on PJSIP phones don't appear as available to the PBX so they can't get calls from other phones.
                                        1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in VitalPBX - exts can't call each other:

                                          @JaredBusch said in VitalPBX - exts can't call each other:

                                          @scottalanmiller said in VitalPBX - exts can't call each other:

                                          @Dashrender said in VitalPBX - exts can't call each other:

                                          @JaredBusch said in VitalPBX - exts can't call each other:

                                          @Dashrender said in VitalPBX - exts can't call each other:

                                          OK - Progress.

                                          I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

                                          So SIP on port 5060 works.

                                          Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

                                          Current error message:

                                          The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

                                          Because you didn't tell Skyetel to use port 5062

                                          FFS

                                          Why would that matter? the PBX talks to Skyetel and that part is working fine... it's only the phones that aren't working correctly.

                                          Are you saying they all need to use the same port?

                                          When you change port numbers, it changes everywhere. So can cause lots of issues in unexpected spots.

                                          And my second biggest complaint with VitalPBX. Not using PJSIP on port 5060.

                                          Yeah, that's ridiculous. They have this weird obsession with the deprecated or about to be deprecated chan_sip. Their support pushing that is part of their problems.

                                          We try to move pjsip to 5060 right away on setups and we never use chan_sip. Not had any issues yet.

                                          Relevant
                                          09b0ea61-1e6f-4568-84fe-f00f4301ad36-image.png

                                          scottalanmillerS I 2 Replies Last reply Reply Quote 1
                                          • scottalanmillerS
                                            scottalanmiller @JaredBusch
                                            last edited by

                                            @JaredBusch yeah, given how recent VitalPBX is, I'm amazed that the old driver is even included there. Seems like a really bad idea.

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