ML
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    VitalPBX Sonata Suite

    IT Discussion
    vitalpbx commercial modules add-ons operator panel
    6
    29
    2.1k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • JaredBuschJ
      JaredBusch
      last edited by

      Sonata Suite Switchboard: $65
      FFS tired of the one-time payment spiel...
      https://vitalpbx.org/en/sonata-switchboard/
      17ae2f18-b217-4e99-b156-8d35575e5f53-image.png

      Basically the same as FOP2 even visually in many places.
      1a4b5f4e-ee4d-4f49-a574-461473c69dd0-image.png

      JaredBuschJ 1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch
        last edited by

        Sontata Billing: $100
        You guessed it one-time payment only updated for a year.
        https://vitalpbx.org/en/sonata-billing/
        563ae676-5c4a-4109-b4c9-0e6e1c9786fb-image.png

        d895b471-b18d-482f-8e2f-d6adb858e962-image.png

        1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch
          last edited by

          Sontata Suite Recordings: $150 for 25 extensions
          You guessed it one-time payment only updated for a year.
          https://vitalpbx.org/en/sonata-recordings/
          834371ca-6840-443d-a48d-22cb7e45c8dd-image.png
          ce21c897-bed2-44f2-b7f6-4ba0def9d4d8-image.png

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch
            last edited by

            SonataSuite Communicator: $35 ??? Per user? unlimited??
            Their own softphone.
            one-time payment only updated for a year.
            https://vitalpbx.org/en/sonata-communicator/
            6516b110-e75f-48f0-a9e5-24c3cd5d88d8-image.png
            a2eec220-7599-4cd4-a28a-d1fcec7b8f22-image.png

            But OMFG BLFs!!!!!!!!!!!! That is awesome! Dead fucking serious.
            a03ff1c7-0304-4e2d-8582-af22645497ab-image.png

            JaredBuschJ 1 Reply Last reply Reply Quote 1
            • JaredBuschJ
              JaredBusch
              last edited by

              This one is not listed on their main page under products. In fact I have no idea WTF this is supposed to be for because I only found it after I went to their "Store" link.

              Sonata Communications Server $50 for 5 agents.
              one-time payment only updated for a year.
              https://vitalpbx.org/en/product/sonata-communicator-server/
              dce3df56-6ea6-42ee-b1bf-1cb263543f56-image.png

              1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch @JaredBusch
                last edited by

                @JaredBusch said in VitalPBX Sonata Suite:

                Sonata Suite Switchboard: $65
                Basically the same as FOP2 even visually in many places.

                Even a clone of the Free FOP2 limitation of 15 buttons..
                300adacb-08d7-498d-b510-25c5f9d43edd-image.png

                CloudKnightC 1 Reply Last reply Reply Quote 0
                • CloudKnightC
                  CloudKnight @JaredBusch
                  last edited by

                  "One time payment and free updates for one year", so basically...

                  It's a yearly payment because you will want the updates 🤔

                  JaredBuschJ 1 Reply Last reply Reply Quote 3
                  • JaredBuschJ
                    JaredBusch @CloudKnight
                    last edited by JaredBusch

                    @StuartJordan said in VitalPBX Sonata Suite:

                    "One time payment and free updates for one year", so basically...

                    It's a yearly payment because you will want the updates 🤔

                    Sangoma pulls this same scheme for some of the commercial modules. I don’t even mind a recurring payment. I know things cost money to maintain updates for.

                    I dislike it hidden.

                    If you poke around enough you can find the yearly updates on Sangoma’s portal.

                    1 Reply Last reply Reply Quote 2
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      I think that their "one time payment" is meant to convey that you own it. It doesn't time bomb after a year. So you can operate it as long as you like, just can't get updates after the year.

                      DashrenderD DustinB3403D 2 Replies Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @scottalanmiller
                        last edited by

                        @scottalanmiller said in VitalPBX Sonata Suite:

                        I think that their "one time payment" is meant to convey that you own it. It doesn't time bomb after a year. So you can operate it as long as you like, just can't get updates after the year.

                        Then they should use the normal term - perpetual license.
                        But really, they should also include another line that specifically says - yearly maintenance is - blah.

                        wrx7mW 1 Reply Last reply Reply Quote 0
                        • wrx7mW
                          wrx7m @Dashrender
                          last edited by

                          @Dashrender said in VitalPBX Sonata Suite:

                          @scottalanmiller said in VitalPBX Sonata Suite:

                          I think that their "one time payment" is meant to convey that you own it. It doesn't time bomb after a year. So you can operate it as long as you like, just can't get updates after the year.

                          Then they should use the normal term - perpetual license.
                          But really, they should also include another line that specifically says - yearly maintenance is - blah.

                          yeah. Is the yearly maintenance the same cost as the one time payment or the standard-ish 20% when you have a perpetual model?

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403 @scottalanmiller
                            last edited by

                            @scottalanmiller said in VitalPBX Sonata Suite:

                            I think that their "one time payment" is meant to convey that you own it. It doesn't time bomb after a year. So you can operate it as long as you like, just can't get updates after the year.

                            The start of any legal battle is ambiguity in the ToC.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @wrx7m
                              last edited by

                              @wrx7m said in VitalPBX Sonata Suite:

                              @Dashrender said in VitalPBX Sonata Suite:

                              @scottalanmiller said in VitalPBX Sonata Suite:

                              I think that their "one time payment" is meant to convey that you own it. It doesn't time bomb after a year. So you can operate it as long as you like, just can't get updates after the year.

                              Then they should use the normal term - perpetual license.
                              But really, they should also include another line that specifically says - yearly maintenance is - blah.

                              yeah. Is the yearly maintenance the same cost as the one time payment or the standard-ish 20% when you have a perpetual model?

                              From what we can tell, you just rebuy it whenever you want more maintenance. There might be a discount, but assume not.

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @DustinB3403
                                last edited by

                                @DustinB3403 said in VitalPBX Sonata Suite:

                                @scottalanmiller said in VitalPBX Sonata Suite:

                                I think that their "one time payment" is meant to convey that you own it. It doesn't time bomb after a year. So you can operate it as long as you like, just can't get updates after the year.

                                The start of any legal battle is ambiguity in the ToC.

                                I don't see any ambiguity. You pay once, it's that simple. You want updates, you buy them.

                                DustinB3403D 1 Reply Last reply Reply Quote 0
                                • DustinB3403D
                                  DustinB3403 @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in VitalPBX Sonata Suite:

                                  @DustinB3403 said in VitalPBX Sonata Suite:

                                  @scottalanmiller said in VitalPBX Sonata Suite:

                                  I think that their "one time payment" is meant to convey that you own it. It doesn't time bomb after a year. So you can operate it as long as you like, just can't get updates after the year.

                                  The start of any legal battle is ambiguity in the ToC.

                                  I don't see any ambiguity. You pay once, it's that simple. You want updates, you buy them.

                                  Really you think the one time payment is A but it might be oranges.

                                  @scottalanmiller said in VitalPBX Sonata Suite:

                                  I think that their "one time payment"

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @DustinB3403
                                    last edited by

                                    @DustinB3403 said in VitalPBX Sonata Suite:

                                    Really you think the one time payment is A but it might be oranges.

                                    No, it IS a one time payment. You buy the thing mentioned. Same as with any normal software. If you buy any software for a one time payment, and nothing else is said, there is no expectation of updates in the future.

                                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in VitalPBX Sonata Suite:

                                      @DustinB3403 said in VitalPBX Sonata Suite:

                                      Really you think the one time payment is A but it might be oranges.

                                      No, it IS a one time payment. You buy the thing mentioned. Same as with any normal software. If you buy any software for a one time payment, and nothing else is said, there is no expectation of updates in the future.

                                      There is an expectation of updates. In this case for a fixed, known term. Fine. But there is then an expectation of knowing the ongoing update cost.

                                      FreePBX does not mention renew in the purchase directly, but their wiki covers it.
                                      https://wiki.freepbx.org/display/FPG/Commercial+Module+Upgrade+Renewals

                                      FreePBX commercial models renew for only a fraction of original cost.
                                      EPM New: $149 (25 year, basically perpetual)
                                      Phone Apps New: $499 (25 year, basically perpetual)

                                      But renewal is only $26.82 and $53.82 respectively.
                                      12d92f2b-67c5-4c7b-bc63-fb8caf4143d9-image.png

                                      Having this experience and knowing how things work regarding updates on purchased software in general, I looked and I could find nothing regarding renewals on VitalPBX's website.

                                      1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch
                                        last edited by

                                        Additionally FOP2 offers updates at a fraction of the original purchase price.
                                        https://www.fop2.com/buy.php $20 annually.

                                        1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch
                                          last edited by

                                          The same goes for ScreenConnect self hosted. I purchased it for $600 (originally only 2 licenses) and maintenance renewals is 20% of that cost.

                                          1 Reply Last reply Reply Quote 1
                                          • JaredBuschJ
                                            JaredBusch
                                            last edited by

                                            So all of that means that this is bullshit..

                                            @scottalanmiller said in VitalPBX Sonata Suite:

                                            From what we can tell, you just rebuy it whenever you want more maintenance. There might be a discount, but assume not.

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                                            • 1
                                            • 2
                                            • 1 / 2
                                            • First post
                                              Last post