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    Setting up a Skyetel SIP trunk in FreePBX

    IT Discussion
    skyetel freepbx freepbx 14 pjsip
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    • SkyetelS
      Skyetel @JaredBusch
      last edited by

      @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

      @DustinB3403 said in Setting up a Skyetel SIP trunk in FreePBX:

      It uses SRV records instead of A records.

      One would assume that any modern OS can handle that.

      We seriously do have users who still use TrixBox.

      DustinB3403D JaredBuschJ 2 Replies Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403 @JaredBusch
        last edited by

        @JaredBusch yeah I was only quoting @Skyetel.

        But thanks for the props?

        1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403 @Skyetel
          last edited by

          @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

          @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

          @DustinB3403 said in Setting up a Skyetel SIP trunk in FreePBX:

          It uses SRV records instead of A records.

          One would assume that any modern OS can handle that.

          We seriously do have users who still use TrixBox.

          And what is wrong with that? It's only 7 years out of date. . . 🙂

          1 Reply Last reply Reply Quote 0
          • SkyetelS
            Skyetel @JaredBusch
            last edited by

            @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

            @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

            so that you don't rely on DNS. In older versions of Asterisk (we still have users who use 1.4!), DNS would cause Asterisk to crash.

            This is specifically a PJSIP trunk. It cannot exist prior to Asterisk 12, and wasn't normal until Asterisk 13.

            @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

            Additionally, some people use less-than-awesome DNS solutions that either take a long time to propagate or are just providing inaccurate results.

            If they are that bad, they will have other support issues anyway. You cannot fix stupid.

            @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

            We typically recommend creating multiple trunks with our IPs

            That creates its own disaster of teaching people how to route outbound calls.

            We prefer "inexperienced" to "stupid" 😛

            We also do have the guide for outbound routing:
            https://skyetel.atlassian.net/wiki/spaces/SUG/pages/16613436/FreePBX+Outbound+Routes

            But I do agree - this is a more elegant implementation than what we document. Thanks for writing it 🙂

            1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch @Skyetel
              last edited by

              @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

              @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

              @DustinB3403 said in Setting up a Skyetel SIP trunk in FreePBX:

              It uses SRV records instead of A records.

              One would assume that any modern OS can handle that.

              We seriously do have users who still use TrixBox.

              Still use is one thing. Phone systems are still very legacy mindset about lasting forever with no maintenance.

              SkyetelS 1 Reply Last reply Reply Quote 1
              • SkyetelS
                Skyetel @JaredBusch
                last edited by Skyetel

                @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

                @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

                @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

                @DustinB3403 said in Setting up a Skyetel SIP trunk in FreePBX:

                It uses SRV records instead of A records.

                One would assume that any modern OS can handle that.

                We seriously do have users who still use TrixBox.

                Still use is one thing. Phone systems are still very legacy mindset about lasting forever with no maintenance.

                Still use = actively deploy. We obviously discourage this lol

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @Skyetel
                  last edited by

                  @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

                  @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

                  @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

                  @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

                  @DustinB3403 said in Setting up a Skyetel SIP trunk in FreePBX:

                  It uses SRV records instead of A records.

                  One would assume that any modern OS can handle that.

                  We seriously do have users who still use TrixBox.

                  Still use is one thing. Phone systems are still very legacy mindset about lasting forever with no maintenance.

                  Still use = actively deploy.

                  Yeah, ok.. i would refuse to service them. Does that even run on CentOS 5? How woudl they even find it? All fo the old domains redirect.

                  SkyetelS 1 Reply Last reply Reply Quote 0
                  • SkyetelS
                    Skyetel @JaredBusch
                    last edited by

                    @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

                    @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

                    @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

                    @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

                    @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

                    @DustinB3403 said in Setting up a Skyetel SIP trunk in FreePBX:

                    It uses SRV records instead of A records.

                    One would assume that any modern OS can handle that.

                    We seriously do have users who still use TrixBox.

                    Still use is one thing. Phone systems are still very legacy mindset about lasting forever with no maintenance.

                    Still use = actively deploy.

                    Yeah, ok.. i would refuse to service them. Does that even run on CentOS 5? How woudl they even find it? All fo the old domains redirect.

                    I assume they've kept the ISO for years. TrixBox isn't the only legacy system people still deploy - we have ancient Avaya, Mitel, and even Toshiba systems on our network. People tend to stick with what they know and are afraid of updating their PBXs. We do our best to help, but when they are using systems that old, usually they already know that they are going to have a hard time before they even contact our support department.

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @Skyetel
                      last edited by

                      @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

                      @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

                      @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

                      @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

                      @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

                      @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

                      @DustinB3403 said in Setting up a Skyetel SIP trunk in FreePBX:

                      It uses SRV records instead of A records.

                      One would assume that any modern OS can handle that.

                      We seriously do have users who still use TrixBox.

                      Still use is one thing. Phone systems are still very legacy mindset about lasting forever with no maintenance.

                      Still use = actively deploy.

                      Yeah, ok.. i would refuse to service them. Does that even run on CentOS 5? How woudl they even find it? All fo the old domains redirect.

                      I assume they've kept the ISO for years. TrixBox isn't the only legacy system people still deploy - we have ancient Avaya, Mitel, and even Toshiba systems on our network. People tend to stick with what they know and are afraid of updating their PBXs. We do our best to help, but when they are using systems that old, usually they already know that they are going to have a hard time before they even contact our support department.

                      Heck, we still have an old ass inter-tel.

                      Hope to change that either this summer or next.

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @Dashrender
                        last edited by

                        @Dashrender said in Setting up a Skyetel SIP trunk in FreePBX:

                        Hope to change that either this summer or next.

                        Not holding my breath

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @JaredBusch
                          last edited by

                          @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

                          @Dashrender said in Setting up a Skyetel SIP trunk in FreePBX:

                          Hope to change that either this summer or next.

                          Not holding my breath

                          yeah - sadly, neither am I - I'm guessing they might go the cheaper route and simply replace the digital brain with the modern/supported unit, and keep the rest of the infrastructure intact...

                          1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @Skyetel
                            last edited by

                            @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

                            We typically recommend creating multiple trunks

                            VitalPBX's guide also uses a single pjsip trunk in the same method I did here.

                            They posted a guide a couple days before I did this one, apparently with the assistance of Skyetel staff.
                            9af0986e-5e5e-44a2-a0d2-86062468bc21-image.png

                            So you might want to rethink your "recommendation"

                            1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch
                              last edited by

                              One thing to clarify here (I will also put this info in the first post).

                              By default, @Skyetel does not use the e164 standard for the inbound DID format, they use an 11 digit number. There is nothing wrong with this, but it makes it more work to "standardize" the displayed number to your users. I'm a huge fan of never showing the country code. So for US numbers that means stripping the 1.

                              FreePBX does not have anything built into their inbound dial plan code to strip a 1 fomr an 11 digit number. But they do have a process to strip the +1 from a number of any length. That is the from-pstn-e164-us context I say to use in the guide.

                              Fortunately, @Skyetel makes it very simple to send the DID in the e164 format.

                              Select your phone number(s) and click edit.

                              Right on the General tab you will see SIP Format.

                              47ca3cf1-432c-48f3-9ada-e155ea15453a-image.png

                              Click on the drop down and change it to +1NXXNXXXXXX and click save.

                              6372dc17-9170-4a80-b56c-78fedcf67f9b-image.png

                              1 Reply Last reply Reply Quote 1
                              • JaredBuschJ
                                JaredBusch
                                last edited by

                                The benefit (to me) of setting this up like this means that your inbound routing is all just 10 digit numbers.
                                80b943b7-bc27-4b89-82a3-498dec52b007-image.png

                                1 Reply Last reply Reply Quote 0
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