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    Solved Windows 10 Reboots

    IT Discussion
    reboots windows10 wtf
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    • S
      scotth
      last edited by

      Hmmm, thinking out loud, UPS issue?

      WrCombsW 1 Reply Last reply Reply Quote 0
      • notverypunnyN
        notverypunny @WrCombs
        last edited by

        @WrCombs said in Windows 10 Reboots:

        @scotth said in Windows 10 Reboots:

        @notverypunny said in Windows 10 Reboots:

        Could it be overheating and then going to various levels of power management / throttling to manage the thermal load?

        If this is counter in a restaurant, I'd bet good money that it's covered by bags or napkins or some kind of advertisement. Our POS systems use separate power bricks and the are constantly covered up and they cook nicely.

        Lol I've seen this happen as well.
        But this is the Server that's having the issues.

        <air quotes>Server</air quotes> in this case is running W10 right? So likely just a PC in the manager's office that could equally be covered in stuff or otherwise be suffocating / overheating.

        WrCombsW 1 Reply Last reply Reply Quote 1
        • WrCombsW
          WrCombs @scotth
          last edited by

          @scotth said in Windows 10 Reboots:

          Hmmm, thinking out loud, UPS issue?

          I thought the same thing as well.
          But the site swears it's not a UPS issue.

          1 Reply Last reply Reply Quote 0
          • WrCombsW
            WrCombs @notverypunny
            last edited by

            @notverypunny said in Windows 10 Reboots:

            @WrCombs said in Windows 10 Reboots:

            @scotth said in Windows 10 Reboots:

            @notverypunny said in Windows 10 Reboots:

            Could it be overheating and then going to various levels of power management / throttling to manage the thermal load?

            If this is counter in a restaurant, I'd bet good money that it's covered by bags or napkins or some kind of advertisement. Our POS systems use separate power bricks and the are constantly covered up and they cook nicely.

            Lol I've seen this happen as well.
            But this is the Server that's having the issues.

            <air quotes>Server</air quotes> in this case is running W10 right? So likely just a PC in the manager's office that could equally be covered in stuff or otherwise be suffocating / overheating.

            lol, Yes, it's possible.

            1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @Obsolesce
              last edited by

              @Obsolesce said in Windows 10 Reboots:

              @Dashrender said in Windows 10 Reboots:

              That seems a bit of the top for a suggestion - not saying it's wrong, but I've never seen the requirement to get a new machine because Windows 10 was installed and something was causing it to reboot.

              Personally - I'd wipe and reload it long before buying a new machine, but you're remote, so that's a harder decision.

              Have you used the MS Fixit tool for Windows Update? that might do the trick.

              Maybe if he's making like $10 an hour then by all means dump a couple days into screwing around with an old PC with no drivers for the OS it's using. (if that's the issue... if not a reload or newer PC would soon pay for itself in given support already)

              maybe, maybe not - that assumes there is other work he could be working on.

              1 Reply Last reply Reply Quote 0
              • WrCombsW
                WrCombs
                last edited by

                Got new information.
                the wininit.exe for this computer is sending a legacy API Shutdown everyday.
                Can someone explain to me what is,does and why it could be doing this?

                hobbit666H 1 Reply Last reply Reply Quote 0
                • hobbit666H
                  hobbit666 @WrCombs
                  last edited by

                  @WrCombs said in Windows 10 Reboots:

                  Got new information.
                  the wininit.exe for this computer is sending a legacy API Shutdown everyday.
                  Can someone explain to me what is,does and why it could be doing this?

                  Out of interest how did you find that out?

                  WrCombsW 1 Reply Last reply Reply Quote 0
                  • WrCombsW
                    WrCombs @hobbit666
                    last edited by

                    @hobbit666 said in Windows 10 Reboots:

                    @WrCombs said in Windows 10 Reboots:

                    Got new information.
                    the wininit.exe for this computer is sending a legacy API Shutdown everyday.
                    Can someone explain to me what is,does and why it could be doing this?

                    Out of interest how did you find that out?

                    event logs show that this is why it has been shutting down for the last 2 days.

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender
                      last edited by

                      Check Scheduled Tasks.

                      Also check the BIOS to make sure there isn't a scheduled reboot/shutdown in there.

                      hell, just wipe the BIOS, and resetup if anything is special about your setup.

                      WrCombsW 1 Reply Last reply Reply Quote 2
                      • DashrenderD
                        Dashrender @WrCombs
                        last edited by

                        @WrCombs said in Windows 10 Reboots:

                        @hobbit666 said in Windows 10 Reboots:

                        @WrCombs said in Windows 10 Reboots:

                        Got new information.
                        the wininit.exe for this computer is sending a legacy API Shutdown everyday.
                        Can someone explain to me what is,does and why it could be doing this?

                        Out of interest how did you find that out?

                        event logs show that this is why it has been shutting down for the last 2 days.

                        Can you paste the log entry?

                        1 Reply Last reply Reply Quote 0
                        • WrCombsW
                          WrCombs @Dashrender
                          last edited by

                          @Dashrender said in Windows 10 Reboots:

                          Check Scheduled Tasks.

                          Also check the BIOS to make sure there isn't a scheduled reboot/shutdown in there.

                          hell, just wipe the BIOS, and resetup if anything is special about your setup.

                          Not on site to check Bios.

                          1 Reply Last reply Reply Quote 0
                          • WrCombsW
                            WrCombs
                            last edited by

                            https://i.imgur.com/s4wNCOE.png

                            1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender
                              last edited by

                              according to this
                              http://www.techist.com/forums/f9/windows-10-random-reboots-277288/

                              it could be some piece of software installed causing the reboot.

                              1 Reply Last reply Reply Quote 0
                              • WrCombsW
                                WrCombs
                                last edited by

                                googled it and looks like this happens a lot with virus' on the PC so I checked and a trojan was quarantined yesterday ...

                                DashrenderD 1 Reply Last reply Reply Quote 1
                                • DashrenderD
                                  Dashrender @WrCombs
                                  last edited by

                                  @WrCombs said in Windows 10 Reboots:

                                  googled it and looks like this happens a lot with virus' on the PC so I checked and a trojan was quarantined yesterday ...

                                  Wipe and reload time - though I think we mentioned that several days ago. 😉

                                  WrCombsW scottalanmillerS 2 Replies Last reply Reply Quote 4
                                  • WrCombsW
                                    WrCombs @Dashrender
                                    last edited by

                                    @Dashrender said in Windows 10 Reboots:

                                    @WrCombs said in Windows 10 Reboots:

                                    googled it and looks like this happens a lot with virus' on the PC so I checked and a trojan was quarantined yesterday ...

                                    Wipe and reload time - though I think we mentioned that several days ago. 😉

                                    Especially cause there no other events that happen prior to the shutdown.
                                    And yeah, you guys did: but this site is quite a while away.

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @WrCombs
                                      last edited by

                                      @WrCombs said in Windows 10 Reboots:

                                      @Dashrender said in Windows 10 Reboots:

                                      @WrCombs said in Windows 10 Reboots:

                                      googled it and looks like this happens a lot with virus' on the PC so I checked and a trojan was quarantined yesterday ...

                                      Wipe and reload time - though I think we mentioned that several days ago. 😉

                                      Especially cause there no other events that happen prior to the shutdown.
                                      And yeah, you guys did: but this site is quite a while away.

                                      3rd party apps don't have to report anything to the event log. So if a third party app is doing it, you'd have to look through its logs to see if there is anything there.

                                      what else is running on this 'server'?

                                      WrCombsW 1 Reply Last reply Reply Quote 1
                                      • WrCombsW
                                        WrCombs @Dashrender
                                        last edited by

                                        @Dashrender said in Windows 10 Reboots:

                                        @WrCombs said in Windows 10 Reboots:

                                        @Dashrender said in Windows 10 Reboots:

                                        @WrCombs said in Windows 10 Reboots:

                                        googled it and looks like this happens a lot with virus' on the PC so I checked and a trojan was quarantined yesterday ...

                                        Wipe and reload time - though I think we mentioned that several days ago. 😉

                                        Especially cause there no other events that happen prior to the shutdown.
                                        And yeah, you guys did: but this site is quite a while away.

                                        3rd party apps don't have to report anything to the event log. So if a third party app is doing it, you'd have to look through its logs to see if there is anything there.

                                        what else is running on this 'server'?

                                        OK.
                                        This runs Aloha manager software, and apparently they downloaded a bunch of games, which we removed and scolded them for it, (not really because we can;t...but.)
                                        outside of that nothing else runs on this PC.
                                        I've mentioned reimaging to my boss but he just ignores the idea and tells me to keep looking.

                                        It's been doing it since the beginning of the year, but got worse within the last 2 months.
                                        (this is the first we heard about it when I started this thread. )

                                        JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @WrCombs
                                          last edited by

                                          @WrCombs said in Windows 10 Reboots:

                                          apparently they downloaded a bunch of games,

                                          Should have been wiped then.

                                          WrCombsW scottalanmillerS 2 Replies Last reply Reply Quote 1
                                          • WrCombsW
                                            WrCombs @JaredBusch
                                            last edited by

                                            @JaredBusch said in Windows 10 Reboots:

                                            @WrCombs said in Windows 10 Reboots:

                                            apparently they downloaded a bunch of games,

                                            Should have been wiped then.

                                            I've mentioned this.

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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