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    Solved Windows 10 Reboots

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    reboots windows10 wtf
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    • WrCombsW
      WrCombs @black3dynamite
      last edited by

      @black3dynamite said in Windows 10 Reboots:

      @WrCombs said in Windows 10 Reboots:

      Ran updates and restarted the PC, since then it's rebooted twice..

      same issue..

      Does it still happen while in safe mode?

      Im remote only right now.
      This site is like 3 hours away from me, so I have no way of testing that.

      1 Reply Last reply Reply Quote 0
      • WrCombsW
        WrCombs
        last edited by WrCombs

        https://i.imgur.com/mwLQC7V.png

        This is what I see now in the system Events viewer.

        https://i.imgur.com/Lc5TCQa.png

        *edit *

        1 Reply Last reply Reply Quote 0
        • ObsolesceO
          Obsolesce @WrCombs
          last edited by

          @WrCombs said in Windows 10 Reboots:

          Ran updates and restarted the PC, since then it's rebooted twice..

          same issue..

          Update all drivers from the PC manufacturer to their latest Win10 drivers. If they don't have Win10 drivers, downgrade to 8.1 or 7, or but a new PC.

          WrCombsW 1 Reply Last reply Reply Quote 0
          • WrCombsW
            WrCombs @Obsolesce
            last edited by

            @Obsolesce said in Windows 10 Reboots:

            @WrCombs said in Windows 10 Reboots:

            Ran updates and restarted the PC, since then it's rebooted twice..

            same issue..

            Update all drivers from the PC manufacturer to their latest Win10 drivers. If they don't have Win10 drivers, downgrade to 8.1 or 7, or but a new PC.

            Not my choice on buying a new Pc or downgrading.

            ObsolesceO 1 Reply Last reply Reply Quote 0
            • ObsolesceO
              Obsolesce @WrCombs
              last edited by

              @WrCombs said in Windows 10 Reboots:

              @Obsolesce said in Windows 10 Reboots:

              @WrCombs said in Windows 10 Reboots:

              Ran updates and restarted the PC, since then it's rebooted twice..

              same issue..

              Update all drivers from the PC manufacturer to their latest Win10 drivers. If they don't have Win10 drivers, downgrade to 8.1 or 7, or but a new PC.

              Not my choice on buying a new Pc or downgrading.

              So I take it there are no Win10 drivers installed then?

              WrCombsW 1 Reply Last reply Reply Quote 0
              • WrCombsW
                WrCombs @Obsolesce
                last edited by

                @Obsolesce said in Windows 10 Reboots:

                @WrCombs said in Windows 10 Reboots:

                @Obsolesce said in Windows 10 Reboots:

                @WrCombs said in Windows 10 Reboots:

                Ran updates and restarted the PC, since then it's rebooted twice..

                same issue..

                Update all drivers from the PC manufacturer to their latest Win10 drivers. If they don't have Win10 drivers, downgrade to 8.1 or 7, or but a new PC.

                Not my choice on buying a new Pc or downgrading.

                So I take it there are no Win10 drivers installed then?

                Not that I'm seeing, all it says is the "best driver" is already installed.

                ObsolesceO 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender
                  last edited by

                  That seems a bit of the top for a suggestion - not saying it's wrong, but I've never seen the requirement to get a new machine because Windows 10 was installed and something was causing it to reboot.

                  Personally - I'd wipe and reload it long before buying a new machine, but you're remote, so that's a harder decision.

                  Have you used the MS Fixit tool for Windows Update? that might do the trick.

                  WrCombsW ObsolesceO scottalanmillerS 3 Replies Last reply Reply Quote 3
                  • WrCombsW
                    WrCombs @Dashrender
                    last edited by

                    @Dashrender said in Windows 10 Reboots:

                    That seems a bit of the top for a suggestion - not saying it's wrong, but I've never seen the requirement to get a new machine because Windows 10 was installed and something was causing it to reboot.

                    Personally - I'd wipe and reload it long before buying a new machine, but you're remote, so that's a harder decision.

                    Have you used the MS Fixit tool for Windows Update? that might do the trick.

                    what damage could it do?
                    I'll give it a shot.

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @WrCombs
                      last edited by

                      @WrCombs said in Windows 10 Reboots:

                      @Dashrender said in Windows 10 Reboots:

                      That seems a bit of the top for a suggestion - not saying it's wrong, but I've never seen the requirement to get a new machine because Windows 10 was installed and something was causing it to reboot.

                      Personally - I'd wipe and reload it long before buying a new machine, but you're remote, so that's a harder decision.

                      Have you used the MS Fixit tool for Windows Update? that might do the trick.

                      what damage could it do?
                      I'll give it a shot.

                      The Fixit? none that I know of.

                      WrCombsW 2 Replies Last reply Reply Quote 1
                      • WrCombsW
                        WrCombs @Dashrender
                        last edited by

                        @Dashrender said in Windows 10 Reboots:

                        @WrCombs said in Windows 10 Reboots:

                        @Dashrender said in Windows 10 Reboots:

                        That seems a bit of the top for a suggestion - not saying it's wrong, but I've never seen the requirement to get a new machine because Windows 10 was installed and something was causing it to reboot.

                        Personally - I'd wipe and reload it long before buying a new machine, but you're remote, so that's a harder decision.

                        Have you used the MS Fixit tool for Windows Update? that might do the trick.

                        what damage could it do?
                        I'll give it a shot.

                        The Fixit? none that I know of.

                        I'll give it a shot and see if that fixes it then .

                        1 Reply Last reply Reply Quote 0
                        • S
                          scotth
                          last edited by

                          DISM and sfc /scannow are your friends. Just make sure that you launch the cmd window as administrator

                          WrCombsW 1 Reply Last reply Reply Quote 3
                          • WrCombsW
                            WrCombs @scotth
                            last edited by

                            @scotth said in Windows 10 Reboots:

                            DISM and sfc /scannow are your friends. Just make sure that you launch the cmd window as administrator

                            https://i.imgur.com/pN9bq5Z.png

                            S 1 Reply Last reply Reply Quote 0
                            • WrCombsW
                              WrCombs @Dashrender
                              last edited by

                              @Dashrender said in Windows 10 Reboots:

                              @WrCombs said in Windows 10 Reboots:

                              @Dashrender said in Windows 10 Reboots:

                              That seems a bit of the top for a suggestion - not saying it's wrong, but I've never seen the requirement to get a new machine because Windows 10 was installed and something was causing it to reboot.

                              Personally - I'd wipe and reload it long before buying a new machine, but you're remote, so that's a harder decision.

                              Have you used the MS Fixit tool for Windows Update? that might do the trick.

                              what damage could it do?
                              I'll give it a shot.

                              The Fixit? none that I know of.

                              https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed

                              did not find anything either.

                              1 Reply Last reply Reply Quote 0
                              • S
                                scotth @WrCombs
                                last edited by

                                @WrCombs said in Windows 10 Reboots:

                                @scotth said in Windows 10 Reboots:

                                DISM and sfc /scannow are your friends. Just make sure that you launch the cmd window as administrator

                                https://i.imgur.com/pN9bq5Z.png

                                This is good. In addition to sfc, DISM will restore your local store of Windows files to put back in place in case of corruption / issues with the installation. One other thing to try is a chkdsk /f or /r if you want. These are just insurance moves if the logs don't reveal anything obvious.

                                1 Reply Last reply Reply Quote 0
                                • S
                                  scotth
                                  last edited by

                                  Also from an administrative cmd prompt, you could run start /w cleanmgr.exe and get rid of stale update files, old installations, ... I usually keep dump and log files. It takes a while for a restart if you remove any update files because it rebuilds your updates database during restart.

                                  WrCombsW 1 Reply Last reply Reply Quote 0
                                  • WrCombsW
                                    WrCombs @scotth
                                    last edited by

                                    @scotth said in Windows 10 Reboots:

                                    Also from an administrative cmd prompt, you could run start /w cleanmgr.exe and get rid of stale update files, old installations, ... I usually keep dump and log files. It takes a while for a restart if you remove any update files because it rebuilds your updates database during restart.

                                    that scares me.
                                    LOL this is a live site right now.
                                    This has been happening since the first of the year apparently.
                                    First I heard about it was a week ago.

                                    S 1 Reply Last reply Reply Quote 0
                                    • S
                                      scotth @WrCombs
                                      last edited by

                                      @WrCombs said in Windows 10 Reboots:

                                      @scotth said in Windows 10 Reboots:

                                      Also from an administrative cmd prompt, you could run start /w cleanmgr.exe and get rid of stale update files, old installations, ... I usually keep dump and log files. It takes a while for a restart if you remove any update files because it rebuilds your updates database during restart.

                                      that scares me.
                                      LOL this is a live site right now.
                                      This has been happening since the first of the year apparently.
                                      First I heard about it was a week ago.

                                      Nothing like walking into a room full of angry women. Take someone with you to stop the hemorrhaging. 🙂

                                      1 Reply Last reply Reply Quote 1
                                      • notverypunnyN
                                        notverypunny
                                        last edited by

                                        Could it be overheating and then going to various levels of power management / throttling to manage the thermal load?

                                        WrCombsW S 3 Replies Last reply Reply Quote 1
                                        • WrCombsW
                                          WrCombs @notverypunny
                                          last edited by

                                          @notverypunny said in Windows 10 Reboots:

                                          Could it be overheating and then going to various levels of power management / throttling to manage the thermal load?

                                          Only way to check that would be on site.. Correct?

                                          1 Reply Last reply Reply Quote 0
                                          • S
                                            scotth @notverypunny
                                            last edited by scotth

                                            @notverypunny said in Windows 10 Reboots:

                                            Could it be overheating and then going to various levels of power management / throttling to manage the thermal load?

                                            If this is counter in a restaurant, I'd bet good money that it's covered by bags or napkins or some kind of advertisement. Our POS systems use separate power bricks and the are constantly covered up and they cook nicely.

                                            EDIT: This is one thing that actually results in a conversation with the person on site. It's a foolish expense.

                                            WrCombsW 1 Reply Last reply Reply Quote 0
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