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    Provide Foreign Toll-Free Number to US Call Center

    IT Discussion
    toll-free pri voip sip call centers hosted mexico
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    • wrx7mW
      wrx7m @JaredBusch
      last edited by

      @JaredBusch Thanks!

      1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @wrx7m
        last edited by JaredBusch

        @wrx7m said in Provide Foreign Toll-Free Number to US Call Center:

        @scottalanmiller said in Provide Foreign Toll-Free Number to US Call Center:

        We use voip.ms specifically for toll calling in Mexico. Should work the same for Toll Free. Works great, super cheap. That you have a PRI for US calls shouldn't affect your decision for Mexico.

        Thanks. I only mentioned the PRI because we don't currently have a SIP provider at our location; it was more of an aside. I will checkout voip.ms.

        VoIP.MS can foward the call to your regular number.

        That would be a bit expensive since you would be paying forthe inbound tollfree and the outbound forward to your normal number.

        but it may be cheaper still than what you are currently doing. Or not.

        1 Reply Last reply Reply Quote 1
        • wrx7mW
          wrx7m
          last edited by wrx7m

          @JaredBusch Yeah, I need to see how much it would be for the base MRC and per-minutes, compared to the hosted call center. I would be bypassing my legacy service completely.

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          • wrx7mW
            wrx7m
            last edited by wrx7m

            Damn. They don't have Mexico as an option under toll-free International DID numbers.

            Confirmed with their chat support.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • wrx7mW
              wrx7m
              last edited by wrx7m

              Should I check out twilio?

              Edit-They have Mexico in the search but no results show for toll-free.

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              • scottalanmillerS
                scottalanmiller @wrx7m
                last edited by

                @wrx7m said in Provide Foreign Toll-Free Number to US Call Center:

                Damn. They don't have Mexico as an option under toll-free International DID numbers.

                Confirmed with their chat support.

                That sucks.

                1 Reply Last reply Reply Quote 0
                • wrx7mW
                  wrx7m
                  last edited by

                  Our PRI provider doesn't offer anything either. Guess that is the only choice.

                  scottalanmillerS JaredBuschJ 2 Replies Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @wrx7m
                    last edited by

                    @wrx7m said in Provide Foreign Toll-Free Number to US Call Center:

                    Our PRI provider doesn't offer anything either. Guess that is the only choice.

                    That would be much harder for them than a voip provider.

                    wrx7mW 1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @wrx7m
                      last edited by

                      @wrx7m said in Provide Foreign Toll-Free Number to US Call Center:

                      Our PRI provider doesn't offer anything either. Guess that is the only choice.

                      Get a hold of @Phil-CommQuotes to find a provider that can get you your number.

                      Phil-CommQuotesP 1 Reply Last reply Reply Quote 1
                      • Phil-CommQuotesP
                        Phil-CommQuotes @JaredBusch
                        last edited by

                        @JaredBusch @wrx7m Hope I responded right but yes we can get Toll Free numbers a la carte anywhere in the world (well almost anywhere!). Mexico yes! Hit me up

                        wrx7mW 2 Replies Last reply Reply Quote 2
                        • wrx7mW
                          wrx7m @scottalanmiller
                          last edited by

                          @scottalanmiller said in Provide Foreign Toll-Free Number to US Call Center:

                          @wrx7m said in Provide Foreign Toll-Free Number to US Call Center:

                          Our PRI provider doesn't offer anything either. Guess that is the only choice.

                          That would be much harder for them than a voip provider.

                          Yeah. That was why it was my "last" ditch effort.

                          1 Reply Last reply Reply Quote 0
                          • wrx7mW
                            wrx7m @Phil-CommQuotes
                            last edited by

                            @Phil-CommQuotes said in Provide Foreign Toll-Free Number to US Call Center:

                            @JaredBusch @wrx7m Hope I responded right but yes we can get Toll Free numbers a la carte anywhere in the world (well almost anywhere!). Mexico yes! Hit me up

                            Message sent

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                            • wrx7mW
                              wrx7m @Phil-CommQuotes
                              last edited by

                              @Phil-CommQuotes said in Provide Foreign Toll-Free Number to US Call Center:

                              @JaredBusch @wrx7m Hope I responded right but yes we can get Toll Free numbers a la carte anywhere in the world (well almost anywhere!). Mexico yes! Hit me up

                              Thanks to @Phil-CommQuotes (and to @JaredBusch for the referral)- He recommended TollFreeForwarding.com. We have setup a much less expensive Mexican toll-free number to forward to our call center.

                              Phil-CommQuotesP 1 Reply Last reply Reply Quote 2
                              • Phil-CommQuotesP
                                Phil-CommQuotes @wrx7m
                                last edited by

                                @wrx7m happy to help!

                                1 Reply Last reply Reply Quote 1
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