What Are You Doing Right Now
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@scottalanmiller said in What Are You Doing Right Now:
Man the state of Texas' systems are terrible. All of their processes are so screwed up and they have no means of fixing things that they mess up. It's a disaster.
It sounds like they have a perfect system of disorder and chaos.
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@dafyre said in What Are You Doing Right Now:
@EddieJennings said in What Are You Doing Right Now:
Conference call about Microsoft support
Hi, yes, this is David from Microsoft Support Technical. Your computer is putting out viruses. Please have your credit card handy while we clean out your ba-- clean up your computer.
Ha! We apparently have a new Technical Account Manager and this call was for him to introduce himself to our team.
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@EddieJennings said in What Are You Doing Right Now:
@dafyre said in What Are You Doing Right Now:
@EddieJennings said in What Are You Doing Right Now:
Conference call about Microsoft support
Hi, yes, this is David from Microsoft Support Technical. Your computer is putting out viruses. Please have your credit card handy while we clean out your ba-- clean up your computer.
Ha! We apparently have a new Technical Account Manager and this call was for him to introduce himself to our team.
How useful.
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Sorry, "useful".
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@scottalanmiller said in What Are You Doing Right Now:
Sorry, "useful".
Yeah. Apparently before my time we had some suck TAMs, so my bosses didn't mince words about past experiences.
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@EddieJennings said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
Sorry, "useful".
Yeah. Apparently before my time we had some suck TAMs, so my bosses didn't mince words about past experiences.
Anyone ever had a good one? LOL
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@scottalanmiller said in What Are You Doing Right Now:
@EddieJennings said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
Sorry, "useful".
Yeah. Apparently before my time we had some suck TAMs, so my bosses didn't mince words about past experiences.
Anyone ever had a good one? LOL
Only when you're offering them 6 figures to close out the year.
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@scottalanmiller said in What Are You Doing Right Now:
@EddieJennings said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
Sorry, "useful".
Yeah. Apparently before my time we had some suck TAMs, so my bosses didn't mince words about past experiences.
Anyone ever had a good one? LOL
Probably not. This is my first environment where there's been a support contract with Microsoft.
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building some new websites with Laravel framework .
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Now there is a system error, the people on the help desk were just told to call the help desk because the site doesn't work.
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@mroth911 said in What Are You Doing Right Now:
building some new websites with Laravel framework .
Laravel is pretty nice.
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The Texas site has been down for weeks and they didn't even know. #fail
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@scottalanmiller said in What Are You Doing Right Now:
Man the state of Texas' systems are terrible. All of their processes are so screwed up and they have no means of fixing things that they mess up. It's a disaster.
Sounds like someone has setup the perfect bureaucracy.
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@travisdh1 said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
Man the state of Texas' systems are terrible. All of their processes are so screwed up and they have no means of fixing things that they mess up. It's a disaster.
Sounds like someone has setup the perfect bureaucracy.
Yeah, it is really obviously engineered as a way to have plausible deniability to deny Hispanics healthcare coverage without recourse. You never see enough of the process to be able to prove anything, and the people who make the decisions are always "another department" that no one can talk to or control and don't report anything to anyone. It's set up so that you can never reach a responsible party and the people who input your information incorrectly get unlimited power to misreport you and there is literally no action you can take to correct it.
So if they don't like the sound of your name, don't like your accent, or whatever, they just "accidentally" put some data in wrong, you are denied and there is nothing you can do but start over and have the same thing happen.
They even give out semi-false phone numbers so that people who aren't tech savvy won't know how to call them!
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Updating Pi-Hole and MeshCentral
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@DustinB3403 said in What Are You Doing Right Now:
The funny part is that they likely do use Polycom.
Probably a Cisco phone system... it seems to be what every Government agency I've seen uses.
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@coliver said in What Are You Doing Right Now:
@DustinB3403 said in What Are You Doing Right Now:
The funny part is that they likely do use Polycom.
Probably a Cisco phone system... it seems to be what every Government agency I've seen uses.
Sad but true. Ours seems to work well here though... Overpriced, etc, etc... but it works.
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@coliver said in What Are You Doing Right Now:
@DustinB3403 said in What Are You Doing Right Now:
The funny part is that they likely do use Polycom.
Probably a Cisco phone system... it seems to be what every Government agency I've seen uses.
Yeah, whatever costs the most and makes the most excuses for failing.
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This place is quiet today.
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How does any vendor get away with shipping Norton on a machine today? I mean really!
