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    Gaming Rig Issues

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    • ObsolesceO
      Obsolesce
      last edited by

      Does the BIOS have logs? If it's a thermal shutdown, it may show that in the BIOS logs, possible Event Viewer in Windows.

      If it's not thermal related, it could be a bad power supply. Thermal and Power related are really the main causes of sudden shutdowns like that. (lately, Win10 updates, but those are always restarts, never shutdowns)

      I'd start with those.

      S 1 Reply Last reply Reply Quote 0
      • S
        smartkid808 @Obsolesce
        last edited by

        @Obsolesce I never saw any logs in BIOS. Looking at eventvwr now, only see that improper shutdown/etc. It seems to happen when he is gaming it seems..

        My brain is fried thinking about it, and I could be missing things in Event Viewer.

        coliverC 1 Reply Last reply Reply Quote 0
        • coliverC
          coliver
          last edited by

          On a semi related topic have you considered not over clocking? Modem processors are generally powerful enough to not be the limiting factor with games.

          1 Reply Last reply Reply Quote 3
          • dafyreD
            dafyre
            last edited by dafyre

            It may just be me... But 69C seems awful high for a desktop idling -- even if it's overclocked.

            You might consider adding a bigger CPU fan or additional case fans to exhaust the heat.

            I will also echo @Obsolesce's mention of checking the power supply. If you have to replace it, it might be worth stepping up to a larger one.

            S 1 Reply Last reply Reply Quote 2
            • coliverC
              coliver @smartkid808
              last edited by

              @smartkid808 said in Gaming Rig Issues:

              @Obsolesce I never saw any logs in BIOS. Looking at eventvwr now, only see that improper shutdown/etc. It seems to happen when he is gaming it seems..

              My brain is fried thinking about it, and I could be missing things in Event Viewer.

              You probably won't find that information in Event Viewer. Most modern UEFI and BIOS systems have the ability to log to a file on storage. It's not bit but it will tell you why the system crashed if it wasn't a software crash.

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender
                last edited by

                @smartkid808 said in Gaming Rig Issues:

                r about a year, then all of a sudden the computer started shutting down while he was playing games. So I took off the over

                I tend to agree with either thermal or Power Supply as being the issue.

                1 Reply Last reply Reply Quote 0
                • DustinB3403D
                  DustinB3403
                  last edited by DustinB3403

                  I'd pull the CPU heatsink, remove the thermal paste and apply a fresh dab to the CPU.

                  If it's crusted on at this point the system was overheating for too long and it needs to be reapplied.

                  coliverC 1 Reply Last reply Reply Quote 1
                  • coliverC
                    coliver @DustinB3403
                    last edited by

                    @DustinB3403 said in Gaming Rig Issues:

                    I'd pull the CPU heatsink, remove the thermal paste and apply a fresh dab to the CPU.

                    If it's crusted on at this point the system was overheating for too long and it needs to be reapplied.

                    @smartkid808 already tried that.

                    DustinB3403D 1 Reply Last reply Reply Quote 0
                    • DustinB3403D
                      DustinB3403 @coliver
                      last edited by

                      @coliver said in Gaming Rig Issues:

                      @DustinB3403 said in Gaming Rig Issues:

                      I'd pull the CPU heatsink, remove the thermal paste and apply a fresh dab to the CPU.

                      If it's crusted on at this point the system was overheating for too long and it needs to be reapplied.

                      @smartkid808 already tried that.

                      Oh I completely read-past this "I reapplied new compound to it this weekend".

                      1 Reply Last reply Reply Quote 0
                      • DustinB3403D
                        DustinB3403
                        last edited by

                        So there are likely only 2 other items to test, either the CPU is damaged from overheating or the GPU is defective and causing the crashing when under heavy load.

                        Install a spare CPU and see if the issue persists. And then try installing a spare GPU and see if the issue persists.

                        It's one of those two items.

                        coliverC 1 Reply Last reply Reply Quote 0
                        • coliverC
                          coliver @DustinB3403
                          last edited by

                          @DustinB3403 said in Gaming Rig Issues:

                          CPU is damaged from overheating

                          This is kind of where I'm leaning. CPUs can take quite the beating but once you Overclock them, even using the "safe" settings from a motherboard manufacturer, you risk damage.

                          1 Reply Last reply Reply Quote 1
                          • scottalanmillerS
                            scottalanmiller @coliver
                            last edited by

                            @coliver said in Gaming Rig Issues:

                            @smartkid808 said in Gaming Rig Issues:

                            @Obsolesce I never saw any logs in BIOS. Looking at eventvwr now, only see that improper shutdown/etc. It seems to happen when he is gaming it seems..

                            My brain is fried thinking about it, and I could be missing things in Event Viewer.

                            You probably won't find that information in Event Viewer. Most modern UEFI and BIOS systems have the ability to log to a file on storage. It's not bit but it will tell you why the system crashed if it wasn't a software crash.

                            Because when hardware fails, it has no way to log as the logging mechanism is gone by that point.

                            1 Reply Last reply Reply Quote 2
                            • S
                              smartkid808 @dafyre
                              last edited by

                              Thanks for all the replies. >Just got to work and here are the replies.. Sorry, coffee isn't full kicked in yet, as its only 730 am

                              @dafyre said in Gaming Rig Issues:

                              You might consider adding a bigger CPU fan or additional case fans to exhaust the heat.

                              I have a Corsair H100iv2 water cooler on the CPU. Wondering if thats flakey. Not sure how long they last. I just reaplied new thermal paste, and I think this reading is slightly lower.. I can't remeber what it was before

                              @coliver said in Gaming Rig Issues:

                              On a semi related topic have you considered not over clocking? Modem processors are generally powerful enough to not be the limiting factor with games.

                              Yes, I have it back to normal now. He said it is better when over clocked. But If I can get the RAM to run at 3200, then maybe that might help to ??

                              @dafyre said in Gaming Rig Issues:

                              I will also echo @Obsolesce's mention of checking the power supply. If you have to replace it, it might be worth stepping up to a larger one.

                              How big would you recommend. Its a 850w now.

                              @Dashrender said in Gaming Rig Issues:

                              I tend to agree with either thermal or Power Supply as being the issue.

                              I was thinking thermal until PSU came up.. Could very well be that to.. When I ran everything in PC Part Picker, my PSU was big enough. I Will run it thru again.

                              @DustinB3403 said in Gaming Rig Issues:

                              I'd pull the CPU heatsink, remove the thermal paste and apply a fresh dab to the CPU.
                              If it's crusted on at this point the system was overheating for too long and it needs to be reapplied.

                              Yea, that was my first thought since it was the default compound from corsair.

                              @DustinB3403 said in Gaming Rig Issues:

                              So there are likely only 2 other items to test, either the CPU is damaged from overheating or the GPU is defective and causing the crashing when under heavy load.
                              Install a spare CPU and see if the issue persists. And then try installing a spare GPU and see if the issue persists.
                              It's one of those two items.

                              I don't have spare parts.. Any parts I would have to buy.. Funny you mention GPU, as I forgot to mention. When gaming, should it be using 100% gpu resources when playing rainbow six / fortnite (I know depends on what settings he is using)? I dont remember what he had everything set to. I think fortnite he dropped to low cuz even when not over clocked it was poor performance. I am not liking the CPU issue.. I hope thats not what's wrong.. 😞

                              I will also check orientation of all fans.. Where should all of them face? Air flow front to back, or back to front?

                              Do any of you have Ryzen systems? How have they been? This was build for video editing, but now he games on it..

                              dafyreD 1 Reply Last reply Reply Quote 0
                              • S
                                smartkid808
                                last edited by

                                I had him leave it on so I can remote in and current CPU Idle temp is 43c, with a max of 70c. Machine was not in use during this time. Updates or other background things may have happened.

                                scottalanmillerS 1 Reply Last reply Reply Quote 1
                                • scottalanmillerS
                                  scottalanmiller @smartkid808
                                  last edited by

                                  @smartkid808 said in Gaming Rig Issues:

                                  I had him leave it on so I can remote in and current CPU Idle temp is 43c, with a max of 70c. Machine was not in use during this time. Updates or other background things may have happened.

                                  Yeah, that seems super warm.

                                  ObsolesceO 1 Reply Last reply Reply Quote 0
                                  • ObsolesceO
                                    Obsolesce @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in Gaming Rig Issues:

                                    @smartkid808 said in Gaming Rig Issues:

                                    I had him leave it on so I can remote in and current CPU Idle temp is 43c, with a max of 70c. Machine was not in use during this time. Updates or other background things may have happened.

                                    Yeah, that seems super warm.

                                    Isn't this thing liquid cooled? Or did I read wrong?

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Obsolesce
                                      last edited by

                                      @Obsolesce said in Gaming Rig Issues:

                                      @scottalanmiller said in Gaming Rig Issues:

                                      @smartkid808 said in Gaming Rig Issues:

                                      I had him leave it on so I can remote in and current CPU Idle temp is 43c, with a max of 70c. Machine was not in use during this time. Updates or other background things may have happened.

                                      Yeah, that seems super warm.

                                      Isn't this thing liquid cooled? Or did I read wrong?

                                      It doesn't appear to be getting cooled at all 😉

                                      S 1 Reply Last reply Reply Quote 2
                                      • dafyreD
                                        dafyre @smartkid808
                                        last edited by

                                        @smartkid808 said in Gaming Rig Issues:

                                        Thanks for all the replies. >Just got to work and here are the replies.. Sorry, coffee isn't full kicked in yet, as its only 730 am
                                        @dafyre said in Gaming Rig Issues:

                                        You might consider adding a bigger CPU fan or additional case fans to exhaust the heat.

                                        I have a Corsair H100iv2 water cooler on the CPU. Wondering if thats flakey. Not sure how long they last. I just reaplied new thermal paste, and I think this reading is slightly lower.. I can't remeber what it was before

                                        I'm not sure how these water/liquid cooled units work, but if possible, you may want to check and make sure it's got water.

                                        ObsolesceO S 2 Replies Last reply Reply Quote 0
                                        • ObsolesceO
                                          Obsolesce @dafyre
                                          last edited by

                                          @dafyre said in Gaming Rig Issues:

                                          @smartkid808 said in Gaming Rig Issues:

                                          Thanks for all the replies. >Just got to work and here are the replies.. Sorry, coffee isn't full kicked in yet, as its only 730 am
                                          @dafyre said in Gaming Rig Issues:

                                          You might consider adding a bigger CPU fan or additional case fans to exhaust the heat.

                                          I have a Corsair H100iv2 water cooler on the CPU. Wondering if thats flakey. Not sure how long they last. I just reaplied new thermal paste, and I think this reading is slightly lower.. I can't remeber what it was before

                                          I'm not sure how these water/liquid cooled units work, but if possible, you may want to check and make sure it's got water.

                                          And the fan is cooling the liquid properly, the temperature of the liquid itself, the age of the liquid... perhaps needs changed out.

                                          DustinB3403D 1 Reply Last reply Reply Quote 0
                                          • DustinB3403D
                                            DustinB3403 @Obsolesce
                                            last edited by

                                            @Obsolesce this cooling unit is completely sealed and has no way of draining or being refilled.

                                            ObsolesceO 1 Reply Last reply Reply Quote 0
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