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    Solved (needs updated apps) MAX RemoteManagement for Android and iOS

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    • T
      technobabble
      last edited by technobabble

      I found an app for MAX RM for Android and see that the review are pretty bad.

      How do you feel about it?

      Does it allow you to use TakeControl too?

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      • Minion QueenM
        Minion Queen Banned
        last edited by

        I have it but don't normally use Android except for testing. So just setup it up all the way. No you can't use take control. You can see what is going on but have to go to Chrome and access it like you would on your desktop to takecontrol and work on things.

        T 2 Replies Last reply Reply Quote 0
        • Minion QueenM
          Minion Queen Banned
          last edited by

          It really just allows you to keep an eye on things. Not unhelpful but not really helpful either.

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          • T
            technobabble @Minion Queen
            last edited by

            @Minion-Queen said:

            I have it but don't normally use Android except for testing. So just setup it up all the way. No you can't use take control. You can see what is going on but have to go to Chrome and access it like you would on your desktop to takecontrol and work on things.

            Well for me it's totally useless. For some reason they think we would only want to use it on a phone. I put in the api and the server info and I can't get it to switch to the workstation tab, which means it's useless.

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            • T
              technobabble @Minion Queen
              last edited by technobabble

              @Minion-Queen Also I logged into the dashboard using Chrome on my Android tablet. I clicked on TakeControl and it downloaded and nothing happen...Couldn't find a TakeControl App in the Play store.

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              • Minion QueenM
                Minion Queen Banned
                last edited by

                I will try it again tomorrow.

                1 Reply Last reply Reply Quote 1
                • ?
                  A Former User
                  last edited by

                  their mobile support is lacking.. while it is kind of neat to be able to use your phone....i'd much rather my laptop and i dont go many places without it.

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                  • T
                    technobabble @A Former User
                    last edited by

                    @Hubtech don't have one as I opted for the original AsusTransformer TF101 tablet and keyboard a few years back.

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                    • Minion QueenM
                      Minion Queen Banned
                      last edited by Minion Queen

                      Ok tested again. From the Ipad but can't figure out how to install the little download. On the Android, I have a Samsung Tab4, I can't get the stupid download to even start. I will figure this out!

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                      • T
                        technobabble @Minion Queen
                        last edited by

                        @Minion-Queen thanks for the assist!

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                        • T
                          technobabble @Minion Queen
                          last edited by

                          @Minion-Queen said:

                          Ok tested again. From the Ipad but can't figure out how to install the little download. On the Android, I have a Samsung Tab4, I can't get the stupid download to even start. I will figure this out!

                          I am guessing that for mobile devices to launch TakeControl I would need a Surfaces tablet or a laptop.

                          I can't even get the damn phone app (on my tablet) to show any of the workstations.

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                          • Minion QueenM
                            Minion Queen Banned
                            last edited by

                            Yes I have tried to do this with a normal tablet but it just doesn't work at all. Surface is fine (obviously). GFI is great in some ways but still sadly lacking in others.

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                            • T
                              technobabble @Minion Queen
                              last edited by

                              @Minion-Queen However for the price, I can live with the cons.

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                              • Minion QueenM
                                Minion Queen Banned
                                last edited by

                                EXACTLY!

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                                • T
                                  technobabble @Minion Queen
                                  last edited by

                                  @Minion-Queen

                                  So should I add to the title solved/waiting for GFI update?

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                                  • Minion QueenM
                                    Minion Queen Banned
                                    last edited by

                                    Yes I would say so. For now.

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