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    NextCloud web interface painfully slow

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    nextcloud vultr
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    • B
      bnrstnr
      last edited by

      So, this morning I requested that they migrate my instance to a new host and they came back with this:

      Hello,
      
      We have detected a system issue with the node hosting the instances listed above. Our engineering team applied system updates and scheduled a brief maintenance window to perform a node restart. Once rebooted we expect your server performance to return to normal.
      
      Date and Time:
      
      Dec-06-2018 08:00 UTC (Dec-06-2018 03:00 Local Time)
      
      Please note: This event will reboot your affected instances. Your data and configurations will not be affected by the reboot.
      
      Vultr.com Support 
      
      1 1 Reply Last reply Reply Quote 0
      • 1
        1337 @bnrstnr
        last edited by

        @bnrstnr said in NextCloud web interface painfully slow:

        So, this morning I requested that they migrate my instance to a new host and they came back with this:

        Did it solve the problem?

        B 1 Reply Last reply Reply Quote 0
        • B
          bnrstnr @1337
          last edited by

          @Pete-S said in NextCloud web interface painfully slow:

          @bnrstnr said in NextCloud web interface painfully slow:

          So, this morning I requested that they migrate my instance to a new host and they came back with this:

          Did it solve the problem?

          It wont happen until tomorrow at 3am, I'll let you guys know when I get back into work in the morning.

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          • DashrenderD
            Dashrender
            last edited by

            Why should you have to wait?

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            • B
              bnrstnr @Dashrender
              last edited by bnrstnr

              @Dashrender said in NextCloud web interface painfully slow:

              Why should you have to wait?

              Probably because instead of migrating me they're going to just reboot the host? They're just scheduling maintenance to give the other users on that host a heads up?

              I would prefer they just migrate me, but if they say that they've discovered an issue and will fix it, then I guess that's good with me, too.

              DashrenderD 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @bnrstnr
                last edited by

                @bnrstnr said in NextCloud web interface painfully slow:

                @Dashrender said in NextCloud web interface painfully slow:

                Why should you have to wait?

                Probably because instead of migrating me they're going to just reboot the host? They're just scheduling maintenance to give the other users on that host a heads up?

                I would prefer they just migrate me, but if they say that they've discovered an issue and will fix it, then I guess that's good with me, too.

                Right - but you have a problem NOW. As such, assuming you can afford the downtime now to migrate to a new host, why wait? Unless all hosts have this problem, and they will be rolling this patch out globally? Just seems odd that you have to continue to suffer, days after you first reported a possible problem.

                B 1 Reply Last reply Reply Quote 1
                • B
                  bnrstnr @Dashrender
                  last edited by

                  @Dashrender said in NextCloud web interface painfully slow:

                  Right - but you have a problem NOW. As such, assuming you can afford the downtime now to migrate to a new host, why wait? Unless all hosts have this problem, and they will be rolling this patch out globally? Just seems odd that you have to continue to suffer, days after you first reported a possible problem.

                  I don't disagree with you. If it were totally broken I would definitely push harder, but I can live with a slow web interface for another day. This problem is pretty low priority for me right now.

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                  • B
                    bnrstnr
                    last edited by

                    This morning my instance is snappy as expected. All pages load almost instantly again. Woo hoo!

                    1 Reply Last reply Reply Quote 2
                    • DustinB3403D
                      DustinB3403
                      last edited by

                      Only took the better part of a week to get this resolved. . .

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                      • B
                        bnrstnr @DustinB3403
                        last edited by

                        @DustinB3403 said in NextCloud web interface painfully slow:

                        Only took the better part of a week to get this resolved. . .

                        haha I honestly didn't even reply to their message until yesterday. The slow resolution was definitely all on me.

                        Here's an updated shot of glances
                        2a4ad1f5-2969-4fd6-aeab-bf6cae0ffd43-image.png

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