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    How do you explain emails like this

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    email security email filtering training users spam
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    • DustinB3403D
      DustinB3403
      last edited by

      I'm using @scottalanmiller as an example here. Assuming Scott was an employee where I work, and me knowing that this email is spam (although not shown in what the IT department received) I'm positive the email address is something like "[email protected]"

      On 11/27/18, 10:12 AM, "Scott Alan Miller" wrote:
      
      Good day ,
      
      I need to update my pay check direct deposit information
      
      Thanks.
      Scott Alan Miller
      
      Sent from my iPad
      

      How do you explain to your users who to understand that this is such obvious spam if they can't take the time to read the details?

      ObsolesceO wirestyle22W 2 Replies Last reply Reply Quote 2
      • DustinB3403D
        DustinB3403
        last edited by

        I've tried the "Did you read who this was from approach" and showed the user how to view the email address. But alas they don't seem to grasp that there is more to an email than the body of said email.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          This is an HR question. How do you explain to HR that they need to fire people who can't be bothered to verify details in emails?

          1 Reply Last reply Reply Quote 4
          • zachary715Z
            zachary715
            last edited by

            Don't pass sensitive information over e-mail without discussing with said person first, if at all. Where I work, physical forms have to be filled out and signed for this sort of thing. For any sort of sensitive information, verify with the individual personally before proceeding.

            DustinB3403D 1 Reply Last reply Reply Quote 2
            • DustinB3403D
              DustinB3403 @zachary715
              last edited by

              @zachary715 said in How do you explain emails like this:

              Don't pass sensitive information over e-mail without discussing with said person first, if at all. Where I work, physical forms have to be filled out and signed for this sort of thing. For any sort of sensitive information, verify with the individual personally before proceeding.

              While I would agree, for private transactions a simple G.T.F.U.a.V. should/maybe is already required.

              But we get a bunch of generic spam like this from one off addresses to all kinds of people throughout the org, some like this with private account changes, others with "come see me" type stuff.

              scottalanmillerS zachary715Z 2 Replies Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @DustinB3403
                last edited by

                @DustinB3403 said in How do you explain emails like this:

                @zachary715 said in How do you explain emails like this:

                Don't pass sensitive information over e-mail without discussing with said person first, if at all. Where I work, physical forms have to be filled out and signed for this sort of thing. For any sort of sensitive information, verify with the individual personally before proceeding.

                While I would agree, for private transactions a simple G.T.F.U.a.V. should/maybe is already required.

                But we get a bunch of generic spam like this from one off addresses to all kinds of people throughout the org, some like this with private account changes, others with "come see me" type stuff.

                Come see me isn't bad, just walk into the office and see if they really sent the email.

                1 Reply Last reply Reply Quote 0
                • zachary715Z
                  zachary715 @DustinB3403
                  last edited by

                  @DustinB3403 said in How do you explain emails like this:

                  While I would agree, for private transactions a simple G.T.F.U.a.V. should/maybe is already required.

                  You're going to have to break down that acronym for me...

                  DustinB3403D 1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403 @zachary715
                    last edited by DustinB3403

                    @zachary715 said in How do you explain emails like this:

                    @DustinB3403 said in How do you explain emails like this:

                    While I would agree, for private transactions a simple G.T.F.U.a.V. should/maybe is already required.

                    You're going to have to break down that acronym for me...

                    Get The F*** Up and Verify.

                    zachary715Z 1 Reply Last reply Reply Quote 1
                    • zachary715Z
                      zachary715 @DustinB3403
                      last edited by

                      @DustinB3403 said in How do you explain emails like this:

                      @zachary715 said in How do you explain emails like this:

                      @DustinB3403 said in How do you explain emails like this:

                      While I would agree, for private transactions a simple G.T.F.U.a.V. should/maybe is already required.

                      You're going to have to break down that acronym for me...

                      Get The F*** Up and Verify.

                      I'm not quite 30 yet, but I swear I'm like an old person which all these abbreviations/acronyms. I don't understand any of them and they drive me crazy.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @zachary715
                        last edited by

                        @zachary715 said in How do you explain emails like this:

                        @DustinB3403 said in How do you explain emails like this:

                        @zachary715 said in How do you explain emails like this:

                        @DustinB3403 said in How do you explain emails like this:

                        While I would agree, for private transactions a simple G.T.F.U.a.V. should/maybe is already required.

                        You're going to have to break down that acronym for me...

                        Get The F*** Up and Verify.

                        I'm not quite 30 yet, but I swear I'm like an old person which all these abbreviations/acronyms. I don't understand any of them and they drive me crazy.

                        GOOMLYDWS

                        zachary715Z 1 Reply Last reply Reply Quote 0
                        • zachary715Z
                          zachary715 @scottalanmiller
                          last edited by

                          @scottalanmiller said in How do you explain emails like this:

                          @zachary715 said in How do you explain emails like this:

                          @DustinB3403 said in How do you explain emails like this:

                          @zachary715 said in How do you explain emails like this:

                          @DustinB3403 said in How do you explain emails like this:

                          While I would agree, for private transactions a simple G.T.F.U.a.V. should/maybe is already required.

                          You're going to have to break down that acronym for me...

                          Get The F*** Up and Verify.

                          I'm not quite 30 yet, but I swear I'm like an old person which all these abbreviations/acronyms. I don't understand any of them and they drive me crazy.

                          GOOMLYDWS

                          Now you're just being a pain in the @$$

                          scottalanmillerS 1 Reply Last reply Reply Quote 1
                          • ObsolesceO
                            Obsolesce @DustinB3403
                            last edited by

                            @DustinB3403 said in How do you explain emails like this:

                            I'm using @scottalanmiller as an example here. Assuming Scott was an employee where I work, and me knowing that this email is spam (although not shown in what the IT department received) I'm positive the email address is something like "[email protected]"

                            On 11/27/18, 10:12 AM, "Scott Alan Miller" wrote:

                            Good day ,

                            I need to update my pay check direct deposit information

                            Thanks.
                            Scott Alan Miller

                            Sent from my iPad

                            How do you explain to your users who to understand that this is such obvious spam if they can't take the time to read the details?

                            Been there.

                            Train HR to verify with user first, or to submit a hard copy request.

                            1 Reply Last reply Reply Quote 1
                            • scottalanmillerS
                              scottalanmiller @zachary715
                              last edited by

                              @zachary715 said in How do you explain emails like this:

                              @scottalanmiller said in How do you explain emails like this:

                              @zachary715 said in How do you explain emails like this:

                              @DustinB3403 said in How do you explain emails like this:

                              @zachary715 said in How do you explain emails like this:

                              @DustinB3403 said in How do you explain emails like this:

                              While I would agree, for private transactions a simple G.T.F.U.a.V. should/maybe is already required.

                              You're going to have to break down that acronym for me...

                              Get The F*** Up and Verify.

                              I'm not quite 30 yet, but I swear I'm like an old person which all these abbreviations/acronyms. I don't understand any of them and they drive me crazy.

                              GOOMLYDWS

                              Now you're just being a pain in the @$$

                              Get Off Of My Lawn You Damn Whipper Snapper

                              1 Reply Last reply Reply Quote 3
                              • DustinB3403D
                                DustinB3403
                                last edited by

                                Paging @stus

                                1 Reply Last reply Reply Quote 0
                                • wirestyle22W
                                  wirestyle22 @DustinB3403
                                  last edited by

                                  @DustinB3403 We use a product from CodeTwo that puts a banner on anything that comes from the outside. It works.

                                  DustinB3403D 1 Reply Last reply Reply Quote 0
                                  • DustinB3403D
                                    DustinB3403 @wirestyle22
                                    last edited by

                                    @wirestyle22 Can you show us a sample. While I don't think we'll be able to use this I'd like to see what it looks like.

                                    wirestyle22W 1 Reply Last reply Reply Quote 0
                                    • wirestyle22W
                                      wirestyle22 @DustinB3403
                                      last edited by wirestyle22

                                      @DustinB3403 It also puts [EXTERNAL] in front of the e-mail. Product is called Exchange Rules Pro

                                      0_1543338661666_codetwo.png

                                      1 Reply Last reply Reply Quote 0
                                      • jt1001001J
                                        jt1001001
                                        last edited by

                                        I'm actually looking at doing something similar using Transport Rules on O365.

                                        DashrenderD 1 Reply Last reply Reply Quote 1
                                        • M
                                          manxam
                                          last edited by manxam

                                          Print out this poster from SANS in an entire wall format and post it on every wall?
                                          https://www.sans.org/security-awareness-training/resources/posters/dont-get-hooked

                                          EDIT: Embed!
                                          alt text

                                          1 Reply Last reply Reply Quote 4
                                          • DashrenderD
                                            Dashrender @jt1001001
                                            last edited by

                                            @jt1001001 said in How do you explain emails like this:

                                            I'm actually looking at doing something similar using Transport Rules on O365.

                                            Yeah, I've been thinking about this as well.

                                            1 Reply Last reply Reply Quote 0
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