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    Microsoft Multi factor auth down worldwide

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    • Mike DavisM
      Mike Davis
      last edited by

      https://azure.microsoft.com/en-us/status/

      Summary of Impact: Starting at 04:39 UTC on 19 Nov 2018 customers in Europe, Asia-Pacific and the Americas regions may experience difficulties signing into Azure resources, such as Azure Active Directory, when Multi-Factor Authentication is required by policy.

      Investigation: Engineers have explored mitigating a back-end service via deploying a code hotfix, and this is currently being validated in a staging environment to verify before potential roll-out to production. Engineers are also continuing to explore additional workstreams to expedite mitigation.

      Next Steps: Engineers will continue to validate the hotfix. The next update will be provided in 60 minutes, or as events warrant.

      dbeatoD 1 Reply Last reply Reply Quote 2
      • dbeatoD
        dbeato @Mike Davis
        last edited by

        @Mike-Davis said in Microsoft Multi factor auth down worldwide:

        https://azure.microsoft.com/en-us/status/

        Summary of Impact: Starting at 04:39 UTC on 19 Nov 2018 customers in Europe, Asia-Pacific and the Americas regions may experience difficulties signing into Azure resources, such as Azure Active Directory, when Multi-Factor Authentication is required by policy.

        Investigation: Engineers have explored mitigating a back-end service via deploying a code hotfix, and this is currently being validated in a staging environment to verify before potential roll-out to production. Engineers are also continuing to explore additional workstreams to expedite mitigation.

        Next Steps: Engineers will continue to validate the hotfix. The next update will be provided in 60 minutes, or as events warrant.

        Yep, dealing with that 🙂 since this morning for multiple customers 😕

        Mike DavisM 1 Reply Last reply Reply Quote 0
        • Mike DavisM
          Mike Davis @dbeato
          last edited by

          @dbeato I was hoping I could save someone else the time of troubleshooting.

          A dbeatoD 2 Replies Last reply Reply Quote 2
          • A
            Alex Sage @Mike Davis
            last edited by

            @Mike-Davis said in Microsoft Multi factor auth down worldwide:

            @dbeato I was hoping I could save someone else the time of troubleshooting.

            Always helpful 🙂

            1 Reply Last reply Reply Quote 0
            • dbeatoD
              dbeato @Mike Davis
              last edited by

              @Mike-Davis said in Microsoft Multi factor auth down worldwide:

              time of troubleshooting.

              Oh yeah! I told my consultants the same.

              1 Reply Last reply Reply Quote 0
              • ObsolesceO
                Obsolesce
                last edited by

                So how do you get in now?

                Mike DavisM 1 Reply Last reply Reply Quote 0
                • Mike DavisM
                  Mike Davis @Obsolesce
                  last edited by

                  @Obsolesce said in Microsoft Multi factor auth down worldwide:

                  So how do you get in now?

                  You don't. You sit and stew and think about the credit you're going to put in for when it comes back up.

                  pmonchoP dbeatoD 2 Replies Last reply Reply Quote 0
                  • pmonchoP
                    pmoncho @Mike Davis
                    last edited by

                    @Mike-Davis

                    So am I wrong in my thinking, anyone who uses MS's MFA auth service is unable to access any of there services?

                    ObsolesceO JaredBuschJ 2 Replies Last reply Reply Quote 0
                    • ObsolesceO
                      Obsolesce @pmoncho
                      last edited by

                      @pmoncho said in Microsoft Multi factor auth down worldwide:

                      @Mike-Davis

                      So am I wrong in my thinking, anyone who uses MS's MFA auth service is unable to access any of there services?

                      Yeah, I can't get in to manage O365.

                      However, anything already authenticated like Outlook on your PC or phone is still okay.

                      1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @pmoncho
                        last edited by

                        @pmoncho said in Microsoft Multi factor auth down worldwide:

                        @Mike-Davis

                        So am I wrong in my thinking, anyone who uses MS's MFA auth service is unable to access any of there services?

                        I just went to https://portal.azure.com. Clicked on ym email. and then clicked on the use "Authenticato" option. opened MS Auth on my phone and approved it.

                        All logged in.

                        ObsolesceO 1 Reply Last reply Reply Quote 0
                        • ObsolesceO
                          Obsolesce @JaredBusch
                          last edited by

                          @JaredBusch said in Microsoft Multi factor auth down worldwide:

                          @pmoncho said in Microsoft Multi factor auth down worldwide:

                          @Mike-Davis

                          So am I wrong in my thinking, anyone who uses MS's MFA auth service is unable to access any of there services?

                          I just went to https://portal.azure.com. Clicked on ym email. and then clicked on the use "Authenticato" option. opened MS Auth on my phone and approved it.

                          All logged in.

                          Not working here yet.

                          1 Reply Last reply Reply Quote 0
                          • M
                            manxam
                            last edited by

                            Just came on here to check as I cannot access my partner portal and, therefore, delegate admin accounts.
                            Figured if there was an issue that someone on ML would have mentioned it and.. VOILA!

                            Well this sucks. Microsoft Authenticator App, code, SMS, and Phone 2FA all down 😞

                            1 Reply Last reply Reply Quote 2
                            • dbeatoD
                              dbeato @Mike Davis
                              last edited by

                              @Mike-Davis said in Microsoft Multi factor auth down worldwide:

                              @Obsolesce said in Microsoft Multi factor auth down worldwide:

                              So how do you get in now?

                              You don't. You sit and stew and think about the credit you're going to put in for when it comes back up.

                              Unless your user has the 14 day cookie on their account, we have partial outage because of that.

                              1 Reply Last reply Reply Quote 1
                              • dbeatoD
                                dbeato
                                last edited by

                                All is well now 🙂
                                0_1542661759072_bffda7c2-b8a3-46b3-8473-bbab749b8125-image.png

                                1 Reply Last reply Reply Quote 0
                                • wrx7mW
                                  wrx7m
                                  last edited by

                                  Working here as of an hour ago.

                                  1 Reply Last reply Reply Quote 1
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