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    Solved Security Updates Not Listening to Times.

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    windows 7 windows updates
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    • DashrenderD
      Dashrender @WrCombs
      last edited by

      @WrCombs said in Security Updates Not Listening to Times.:

      @Dashrender said in Security Updates Not Listening to Times.:

      It could be a false positive hitting it. See if you can whitelist the directories for your app so Security Essentials ignores it.

      Okay, That sounds great. But im a Noob how do you do that?

      Open Control Panel > Windows Defender (if not there, then upgrade and install it) >Options > Exclude files and folders

      0_1541539141103_william.png

      WrCombsW 1 Reply Last reply Reply Quote 1
      • WrCombsW
        WrCombs @Dashrender
        last edited by

        @Dashrender said in Security Updates Not Listening to Times.:

        @WrCombs said in Security Updates Not Listening to Times.:

        @Dashrender said in Security Updates Not Listening to Times.:

        It could be a false positive hitting it. See if you can whitelist the directories for your app so Security Essentials ignores it.

        Okay, That sounds great. But im a Noob how do you do that?

        Open Control Panel > Windows Defender (if not there, then upgrade and install it) >Options > Exclude files and folders

        0_1541539141103_william.png

        This site is using Microsoft Security Essentials - I was able to figure it out and got it excluded for our App - Going to test for the week and see where we go from there, Thanks Dash

        1 Reply Last reply Reply Quote 2
        • WrCombsW
          WrCombs
          last edited by

          Excluding our Application Directory from Microsoft Security Essentials seemed to have resolved this issue.

          1 Reply Last reply Reply Quote 1
          • DonahueD
            Donahue
            last edited by

            @WrCombs said in Security Updates Not Listening to Times.:

            5:30-6:00 pm and he manually restarts everything and then everything works fine.
            Right now I

            So for us following along at home, what was the actual problem and what was the fix? It looks like you were saying that the MSE updates were running at 5:30 or whenever, but was it actually trying to run a scan at that time? Was that the actual cause of the slowdowns?

            WrCombsW 1 Reply Last reply Reply Quote 0
            • WrCombsW
              WrCombs @Donahue
              last edited by

              @Donahue said in Security Updates Not Listening to Times.:

              @WrCombs said in Security Updates Not Listening to Times.:

              5:30-6:00 pm and he manually restarts everything and then everything works fine.
              Right now I

              So for us following along at home, what was the actual problem and what was the fix? It looks like you were saying that the MSE updates were running at 5:30 or whenever, but was it actually trying to run a scan at that time? Was that the actual cause of the slowdowns?

              The problem was that MSE was installing updates daily at 5-5:30 causing the Point of Sale that runs off of that PC to freeze and lock up until they were restarted.
              The fix?
              I excluded our application directory from MSE updates and havent had a problem in 3 days.
              I have checked and the updates are still coming in , but no system lock ups.

              DonahueD 1 Reply Last reply Reply Quote 0
              • DonahueD
                Donahue @WrCombs
                last edited by

                @WrCombs said in Security Updates Not Listening to Times.:

                @Donahue said in Security Updates Not Listening to Times.:

                @WrCombs said in Security Updates Not Listening to Times.:

                5:30-6:00 pm and he manually restarts everything and then everything works fine.
                Right now I

                So for us following along at home, what was the actual problem and what was the fix? It looks like you were saying that the MSE updates were running at 5:30 or whenever, but was it actually trying to run a scan at that time? Was that the actual cause of the slowdowns?

                The problem was that MSE was installing updates daily at 5-5:30 causing the Point of Sale that runs off of that PC to freeze and lock up until they were restarted.
                The fix?
                I excluded our application directory from MSE updates and havent had a problem in 3 days.
                I have checked and the updates are still coming in , but no system lock ups.

                I don't see the correlation. How is excluding a directory from updates even a thing? I can see excluding a directory from a scan, but MSE doesn't get updates based on directories.

                WrCombsW 1 Reply Last reply Reply Quote 0
                • WrCombsW
                  WrCombs @Donahue
                  last edited by

                  @Donahue said in Security Updates Not Listening to Times.:

                  @WrCombs said in Security Updates Not Listening to Times.:

                  @Donahue said in Security Updates Not Listening to Times.:

                  @WrCombs said in Security Updates Not Listening to Times.:

                  5:30-6:00 pm and he manually restarts everything and then everything works fine.
                  Right now I

                  So for us following along at home, what was the actual problem and what was the fix? It looks like you were saying that the MSE updates were running at 5:30 or whenever, but was it actually trying to run a scan at that time? Was that the actual cause of the slowdowns?

                  The problem was that MSE was installing updates daily at 5-5:30 causing the Point of Sale that runs off of that PC to freeze and lock up until they were restarted.
                  The fix?
                  I excluded our application directory from MSE updates and havent had a problem in 3 days.
                  I have checked and the updates are still coming in , but no system lock ups.

                  I don't see the correlation. How is excluding a directory from updates even a thing? I can see excluding a directory from a scan, but MSE doesn't get updates based on directories.

                  This is what I know : okay? Stay with me here;

                  My terminals on the front of house were locking up every time a Security Update came through on my Back office PC. Causing the Site to have to restart the terminals manually every time at the same time, Daily.

                  After excluding the Directory for my application, I haven't had an issue in 3 days, and counting at multiple of my Windows 7 Sites.

                  Could it be that the updates were spinning up more RAM to install these updates?

                  Could it be that The System was False Positive hitting as @Dashrender suggested?

                  DonahueD 1 Reply Last reply Reply Quote 0
                  • DonahueD
                    Donahue @WrCombs
                    last edited by

                    @WrCombs said in Security Updates Not Listening to Times.:

                    @Donahue said in Security Updates Not Listening to Times.:

                    @WrCombs said in Security Updates Not Listening to Times.:

                    @Donahue said in Security Updates Not Listening to Times.:

                    @WrCombs said in Security Updates Not Listening to Times.:

                    5:30-6:00 pm and he manually restarts everything and then everything works fine.
                    Right now I

                    So for us following along at home, what was the actual problem and what was the fix? It looks like you were saying that the MSE updates were running at 5:30 or whenever, but was it actually trying to run a scan at that time? Was that the actual cause of the slowdowns?

                    The problem was that MSE was installing updates daily at 5-5:30 causing the Point of Sale that runs off of that PC to freeze and lock up until they were restarted.
                    The fix?
                    I excluded our application directory from MSE updates and havent had a problem in 3 days.
                    I have checked and the updates are still coming in , but no system lock ups.

                    I don't see the correlation. How is excluding a directory from updates even a thing? I can see excluding a directory from a scan, but MSE doesn't get updates based on directories.

                    This is what I know : okay? Stay with me here;

                    My terminals on the front of house were locking up every time a Security Update came through on my Back office PC. Causing the Site to have to restart the terminals manually every time at the same time, Daily.

                    After excluding the Directory for my application, I haven't had an issue in 3 days, and counting at multiple of my Windows 7 Sites.

                    Could it be that the updates were spinning up more RAM to install these updates?

                    Could it be that The System was False Positive hitting as @Dashrender suggested?

                    I wonder if it wasn't also running a scan at the same time using the newly installed updates? That is the only thing that makes sense. I wont argue with the results, I was just not satisfied with the explanation, because I couldn't follow the logic.

                    WrCombsW DashrenderD 2 Replies Last reply Reply Quote 1
                    • WrCombsW
                      WrCombs @Donahue
                      last edited by

                      @Donahue said in Security Updates Not Listening to Times.:

                      @WrCombs said in Security Updates Not Listening to Times.:

                      @Donahue said in Security Updates Not Listening to Times.:

                      @WrCombs said in Security Updates Not Listening to Times.:

                      @Donahue said in Security Updates Not Listening to Times.:

                      @WrCombs said in Security Updates Not Listening to Times.:

                      5:30-6:00 pm and he manually restarts everything and then everything works fine.
                      Right now I

                      So for us following along at home, what was the actual problem and what was the fix? It looks like you were saying that the MSE updates were running at 5:30 or whenever, but was it actually trying to run a scan at that time? Was that the actual cause of the slowdowns?

                      The problem was that MSE was installing updates daily at 5-5:30 causing the Point of Sale that runs off of that PC to freeze and lock up until they were restarted.
                      The fix?
                      I excluded our application directory from MSE updates and havent had a problem in 3 days.
                      I have checked and the updates are still coming in , but no system lock ups.

                      I don't see the correlation. How is excluding a directory from updates even a thing? I can see excluding a directory from a scan, but MSE doesn't get updates based on directories.

                      This is what I know : okay? Stay with me here;

                      My terminals on the front of house were locking up every time a Security Update came through on my Back office PC. Causing the Site to have to restart the terminals manually every time at the same time, Daily.

                      After excluding the Directory for my application, I haven't had an issue in 3 days, and counting at multiple of my Windows 7 Sites.

                      Could it be that the updates were spinning up more RAM to install these updates?

                      Could it be that The System was False Positive hitting as @Dashrender suggested?

                      I wonder if it wasn't also running a scan at the same time using the newly installed updates? That is the only thing that makes sense. I wont argue with the results, I was just not satisfied with the explanation, because I couldn't follow the logic.

                      That's understandable, I didn't even think of that as a possibility.

                      1 Reply Last reply Reply Quote 0
                      • DonahueD
                        Donahue
                        last edited by

                        you can look at the event viewer and see when the security definitions were updated, and when scans are initiated.

                        "you can view Windows Defender "Operational" events in Event Viewer
                        Click your Start Button, type event viewer and hit Enter
                        Look under: Applications and Services Logs - Microsoft - Windows - Windows Defender."

                        FYI, on my W10 workstation, updates do not trigger an automatic scan, at least not with my current settings which are all on default AFAIK

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @Donahue
                          last edited by

                          @Donahue said in Security Updates Not Listening to Times.:

                          FYI, on my W10 workstation, updates do not trigger an automatic scan, at least not with my current settings which are all on default AFAIK

                          Right - and I wouldn't expect them to kick off a scan on Windows 7 either (what WrCombs is running).

                          But @WrCombs checking those logs to see if a scan is actually running is a great idea.

                          1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @Donahue
                            last edited by

                            @Donahue said in Security Updates Not Listening to Times.:

                            @WrCombs said in Security Updates Not Listening to Times.:

                            @Donahue said in Security Updates Not Listening to Times.:

                            @WrCombs said in Security Updates Not Listening to Times.:

                            @Donahue said in Security Updates Not Listening to Times.:

                            @WrCombs said in Security Updates Not Listening to Times.:

                            5:30-6:00 pm and he manually restarts everything and then everything works fine.
                            Right now I

                            So for us following along at home, what was the actual problem and what was the fix? It looks like you were saying that the MSE updates were running at 5:30 or whenever, but was it actually trying to run a scan at that time? Was that the actual cause of the slowdowns?

                            The problem was that MSE was installing updates daily at 5-5:30 causing the Point of Sale that runs off of that PC to freeze and lock up until they were restarted.
                            The fix?
                            I excluded our application directory from MSE updates and havent had a problem in 3 days.
                            I have checked and the updates are still coming in , but no system lock ups.

                            I don't see the correlation. How is excluding a directory from updates even a thing? I can see excluding a directory from a scan, but MSE doesn't get updates based on directories.

                            This is what I know : okay? Stay with me here;

                            My terminals on the front of house were locking up every time a Security Update came through on my Back office PC. Causing the Site to have to restart the terminals manually every time at the same time, Daily.

                            After excluding the Directory for my application, I haven't had an issue in 3 days, and counting at multiple of my Windows 7 Sites.

                            Could it be that the updates were spinning up more RAM to install these updates?

                            Could it be that The System was False Positive hitting as @Dashrender suggested?

                            I wonder if it wasn't also running a scan at the same time using the newly installed updates? That is the only thing that makes sense. I wont argue with the results, I was just not satisfied with the explanation, because I couldn't follow the logic.

                            I tend to agree that a scan must be happening - otherwise updates alone shouldn't affect the operation of the PC.

                            1 Reply Last reply Reply Quote 0
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