ML
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Outlook Out of Memory to Open Large Folder

    IT Discussion
    outlook 2016 windows 10 windows 10 1803 windows
    10
    31
    4.7k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • scottalanmillerS
      scottalanmiller @manxam
      last edited by

      @manxam said in Outlook Out of Memory to Open Large Folder:

      Seeing as how it IS a 64 installation and is not using more than a couple of gigs of ram as stated in your title post, I'd suggest it's a corrupt profile.

      Is this connected to IMAP or Exchange? If so, why not spin up a new profile and let the mail sync and see what happens?

      The only issues that we ever run into with Outlook are fixed with a new profile which, thankfully, is a quick process -- unless you're using POP3 (kill me now!)

      Connected to Exchange. It is O365.

      1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender @scottalanmiller
        last edited by

        @scottalanmiller said in Outlook Out of Memory to Open Large Folder:

        @dbeato said in Outlook Out of Memory to Open Large Folder:

        It would be like expecting a Linux end user to do bash and work on the command line, doesn't seem to be different in my eyes.

        I'd say even worse. BASH commands are trivial compared to Regedit. Regedit is difficult to explain, takes many steps, and is not repeatable.

        BASH commands can be copy/paste.

        And even still, expecting Linux end users to open a shell is ridiculous.

        you can edit the registry from a single command line

        1 Reply Last reply Reply Quote 1
        • DashrenderD
          Dashrender @manxam
          last edited by

          @manxam said in Outlook Out of Memory to Open Large Folder:

          Seeing as how it IS a 64 installation and is not using more than a couple of gigs of ram as stated in your title post, I'd suggest it's a corrupt profile.

          Is this connected to IMAP or Exchange? If so, why not spin up a new profile and let the mail sync and see what happens?

          The only issues that we ever run into with Outlook are fixed with a new profile which, thankfully, is a quick process -- unless you're using POP3 (kill me now!)

          I tend to agree - this sounds like corruption somewhere, could be the OST, a PST, the user's profile, etc.

          1 Reply Last reply Reply Quote 0
          • RomoR
            Romo @manxam
            last edited by Romo

            @manxam said in Outlook Out of Memory to Open Large Folder:

            Seeing as how it IS a 64 installation and is not using more than a couple of gigs of ram as stated in your title post, I'd suggest it's a corrupt profile.

            Is this connected to IMAP or Exchange? If so, why not spin up a new profile and let the mail sync and see what happens?

            The only issues that we ever run into with Outlook are fixed with a new profile which, thankfully, is a quick process -- unless you're using POP3 (kill me now!)

            The user has 2 ost files:
            0_1539632788102_ost-files.png

            And using cached Exchange Mode
            0_1539632923895_cached-mode.png

            She has around 43 user mailboxes as well, thinking this could be whats causing the issues.

            M 1 Reply Last reply Reply Quote 1
            • M
              manxam @Romo
              last edited by

              @romo : What do you mean "43 user mailboxes"? Do you mean that she has delegate access for 43 other mailboxes??

              RomoR scottalanmillerS 2 Replies Last reply Reply Quote 0
              • RomoR
                Romo @manxam
                last edited by

                @manxam Yes

                M 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @manxam
                  last edited by

                  @manxam said in Outlook Out of Memory to Open Large Folder:

                  @romo : What do you mean "43 user mailboxes"? Do you mean that she has delegate access for 43 other mailboxes??

                  That's easily possible.

                  1 Reply Last reply Reply Quote 0
                  • M
                    manxam @Romo
                    last edited by

                    @romo : I'm not saying that this is the problem but I suspect it definitely doesn't help. I do have to ask WHY in the world someone would need delegate access to 43 mailboxes?

                    Have you tried recreating the profile yet?

                    I should also state that Outlook really doesn't like OST files of that size. Is that really JUST 1 year of email (as per your sync settings) or was that setting changed well past the 1 year mark?

                    alt text

                    RomoR 1 Reply Last reply Reply Quote 2
                    • RomoR
                      Romo @manxam
                      last edited by

                      @manxam Apparently, she doesn't need all of them so we are going to start removing them. For the moment, I disabled the shared mailboxes to be available offline and she says everything has been working better.

                      1 Reply Last reply Reply Quote 1
                      • black3dynamiteB
                        black3dynamite
                        last edited by

                        Email/Mailbox hoarder!

                        JaredBuschJ 1 Reply Last reply Reply Quote 1
                        • JaredBuschJ
                          JaredBusch @black3dynamite
                          last edited by

                          @black3dynamite said in Outlook Out of Memory to Open Large Folder:

                          Email/Mailbox hoarder!

                          Definitely

                          1 Reply Last reply Reply Quote 0
                          • 1
                          • 2
                          • 2 / 2
                          • First post
                            Last post