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    Replaced Drive in PE T410 Not adding to Virtual Disk

    IT Discussion
    dell storage raid hot swap poweredge t410 omsa
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    • T
      Texkonc
      last edited by scottalanmiller

      We had to replace a predictive failure drive in the a Dell PowerEdge T410. Replaced it with a new Drive but OMSA was not detecting it properly as the status said Failed in OMSA, but it was showing the correct data. Drive size, Firmware, etc..

      They replaced the drive back to the old one and reboot and thought it was due to the new drive being a Non Dell branded firmware drive and rebooted and it came up as Foreign. Powered the server down again and put the new drive in. Drive came up as foreign this time too. In OMSA, we cleared the foreign config.

      Now the drive just says "Spun Up" and "Online" and it is not doing an array rebuild. The array just says degraded. Luckily this is just the data VD for Backups, and the OS is fine, but at same time I dont want to loose the backups.

      No Dell Warranty so I cant call support. How do I save ourselves and get the drive back added to the array??

      I am Remote with no idrac, can only leverage omsa.

      1 Reply Last reply Reply Quote 3
      • scottalanmillerS
        scottalanmiller
        last edited by

        Sounds like the system detected the drive as new and not to be placed into the existing array. You should be able to mark the drive as intended for replacement, but I don't have OMSA in front of me to see where to do it.

        Non-Dell drive could initiate this kind of issue, though.

        T 1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch
          last edited by

          I've never had to do this. The drives have always started to rebuild.

          0_1527640081113_5d7afbbd-0836-430a-9cef-685af86a8b08-image.png

          T 1 Reply Last reply Reply Quote 1
          • JaredBuschJ
            JaredBusch
            last edited by

            and I can't give an example, because I don't have a disk sitting there.
            0_1527640275672_c49faa6a-74ca-44d4-a268-1febf21b481e-image.png

            1 Reply Last reply Reply Quote 0
            • T
              Texkonc @JaredBusch
              last edited by

              @jaredbusch said in Replaced Drive in PE T410 Not adding to Virtual Disk:

              I've never had to do this. The drives have always started to rebuild.

              0_1527640081113_5d7afbbd-0836-430a-9cef-685af86a8b08-image.png

              I tired that, but there are two options, you have to select an old one and new one to replace and since I do not have that option, I cant use that option.

              JaredBuschJ 1 Reply Last reply Reply Quote 0
              • dbeatoD
                dbeato
                last edited by

                What RAID Level?

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @Texkonc
                  last edited by

                  @texkonc said in Replaced Drive in PE T410 Not adding to Virtual Disk:

                  @jaredbusch said in Replaced Drive in PE T410 Not adding to Virtual Disk:

                  I've never had to do this. The drives have always started to rebuild.

                  0_1527640081113_5d7afbbd-0836-430a-9cef-685af86a8b08-image.png

                  I tired that, but there are two options, you have to select an old one and new one to replace and since I do not have that option, I cant use that option.

                  Yup, no idea then.

                  1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @dbeato
                    last edited by

                    @dbeato said in Replaced Drive in PE T410 Not adding to Virtual Disk:

                    What RAID Level?

                    Does not really matter.

                    1 Reply Last reply Reply Quote 0
                    • T
                      Texkonc @scottalanmiller
                      last edited by

                      @scottalanmiller said in Replaced Drive in PE T410 Not adding to Virtual Disk:

                      Non-Dell drive could initiate this kind of issue, though.

                      In the end, that is what we found. Adding it to the hot spares then threw the drive into "failure" so the drive was not new since it detected foreign and the OMSA logs are being picky about it not being a certified drive. I was not involved until the swap, so I would have recommended a Dell drive anyway.

                      scottalanmillerS 1 Reply Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller @Texkonc
                        last edited by

                        @texkonc said in Replaced Drive in PE T410 Not adding to Virtual Disk:

                        @scottalanmiller said in Replaced Drive in PE T410 Not adding to Virtual Disk:

                        Non-Dell drive could initiate this kind of issue, though.

                        In the end, that is what we found. Adding it to the hot spares then threw the drive into "failure" so the drive was not new since it detected foreign and the OMSA logs are being picky about it not being a certified drive. I was not involved until the swap, so I would have recommended a Dell drive anyway.

                        The non-Dell drive and having hot swaps are regular problems with this kind of thing.

                        1 Reply Last reply Reply Quote 0
                        • BRRABillB
                          BRRABill
                          last edited by

                          Yeah after my limited experience with this, not sure I would ever trust using a non-DELL drive.

                          At least on a production system.

                          1 Reply Last reply Reply Quote 0
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