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    Canon IR3025 Only Prints Double Sided

    IT Discussion
    printer canon ir3025 windows 10 imagerunner
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    • scottalanmillerS
      scottalanmiller
      last edited by scottalanmiller

      Multiple Windows 10 machines, all using the same network connected Canon IR3025 printer. It prints fine, but always prints double sided instead of single sided. Printer itself is not broken, if you use the copy function it is fine with single sided. So appears to be a driver issue. A quick search finds years of people having this issue across multiple operating systems included some Windows and Mac.

      0_1527114054360_Screenshot from 2018-05-23 17-17-13.png

      0_1527114060214_Screenshot from 2018-05-23 17-18-15.png

      The setting for double sided printing is most definitely turned off. But it is doing it anyway.

      1 Reply Last reply Reply Quote 1
      • momurdaM
        momurda
        last edited by

        Have you checked the Printing Defaults?
        It is under Advanced printer properties tab.
        Have you tried serving through cupsd?

        scottalanmillerS 2 Replies Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @momurda
          last edited by

          @momurda said in Canon IR3025 Only Prints Double Sided:

          Have you tried serving through cupsd?

          Only three computers on site, all Windows10.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @momurda
            last edited by

            @momurda said in Canon IR3025 Only Prints Double Sided:

            Have you checked the Printing Defaults?
            It is under Advanced printer properties tab.

            Yes, it's a feature, but shut off.

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            • momurdaM
              momurda
              last edited by

              The printer def thinks it should be using double sided print, it is right there in your screen shot.
              Where is your profile tab under Printer Properties?
              This tab allows you to set options for Default profile options and other profiles, perhaps someone changed default profile to double sided.
              This is different place and settings than Printing Defaults which is located under Properties>Advanced.

              scottalanmillerS 2 Replies Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller @momurda
                last edited by

                @momurda said in Canon IR3025 Only Prints Double Sided:

                The printer def thinks it should be using double sided print, it is right there in your screen shot.

                It thinks that it is a feature, but not that it is supposed to be doing it. The first screen shot verifies that it believes that it "can" do it, the second one shows that it is set not to.

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                • scottalanmillerS
                  scottalanmiller @momurda
                  last edited by

                  @momurda said in Canon IR3025 Only Prints Double Sided:

                  Where is your profile tab under Printer Properties?
                  This tab allows you to set options for Default profile options and other profiles, perhaps someone changed default profile to double sided.

                  No obvious tab...

                  0_1527116829190_Screenshot from 2018-05-23 18-06-46.png

                  dbeatoD 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Similarly, the print quality can be 600 dpi, but is set to 300 dpi:

                    0_1527116907720_Screenshot from 2018-05-23 18-07-58.png

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                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      If I print from Word, which is only installed on one machine, it offers me a choice of how to print. That's different from the other machine.

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                      • dbeatoD
                        dbeato
                        last edited by

                        What about on the printer tray Option (on the printer itself)?

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @dbeato
                          last edited by

                          @dbeato said in Canon IR3025 Only Prints Double Sided:

                          What about on the printer tray Option (on the printer itself)?

                          Can't see it, it's in Denver.

                          dbeatoD 1 Reply Last reply Reply Quote 0
                          • dbeatoD
                            dbeato @scottalanmiller
                            last edited by

                            @scottalanmiller said in Canon IR3025 Only Prints Double Sided:

                            @momurda said in Canon IR3025 Only Prints Double Sided:

                            Where is your profile tab under Printer Properties?
                            This tab allows you to set options for Default profile options and other profiles, perhaps someone changed default profile to double sided.

                            No obvious tab...

                            0_1527116829190_Screenshot from 2018-05-23 18-06-46.png

                            Select the Advanced Tab and the. Select printer defaults . There you can change the settings.

                            1 Reply Last reply Reply Quote 1
                            • dbeatoD
                              dbeato @scottalanmiller
                              last edited by

                              @scottalanmiller said in Canon IR3025 Only Prints Double Sided:

                              @dbeato said in Canon IR3025 Only Prints Double Sided:

                              What about on the printer tray Option (on the printer itself)?

                              Can't see it, it's in Denver.

                              I mean, I do it all the time by going to the web interface of the printer.

                              1 Reply Last reply Reply Quote 1
                              • jmooreJ
                                jmoore
                                last edited by

                                There is almost always 2 or so places to disable/enable 2-sided printing. I usually have the opposite problem where people want to print 2-sided but can't figure out how to.

                                1 Reply Last reply Reply Quote 1
                                • black3dynamiteB
                                  black3dynamite
                                  last edited by

                                  I remember having that annoying problem when printing from Fedora to a Brother MFP device.

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @black3dynamite
                                    last edited by

                                    @black3dynamite said in Canon IR3025 Only Prints Double Sided:

                                    I remember having that annoying problem when printing from Fedora to a Brother MFP device.

                                    This is real Windows 10, not Fedora that just looks like Windows 10 😉

                                    1 Reply Last reply Reply Quote 2
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