What Are You Doing Right Now

@dafyre said in What Are You Doing Right Now:

@scottalanmiller said in What Are You Doing Right Now:

Comcast went down again.

Wow... They stayed up a good while that time, lol.

I think their rep is crying now. That was a very loud and angry call that we just had.

scottalanmiller

@wirestyle22 said in What Are You Doing Right Now:

@scottalanmiller said in What Are You Doing Right Now:

@dafyre said in What Are You Doing Right Now:

@scottalanmiller said in What Are You Doing Right Now:

Comcast went down again.

Wow... They stayed up a good while that time, lol.

I think their rep is crying now. That was a very loud and angry call that we just had.

All they had to do was not lie to me.

scottalanmiller

They actually said we'd had no outages and nothing could be found... even though it was our 16th outage, we were down when I called, and yesterday's rep saw that the whole village was down.

And they closed our engineering escalation ticket on us without any resolution!

scotth

@scottalanmiller Good luck with that

scotth

Support lies to me and my face fills up with blood.
Then someone else in management supports what support says.
Not much is said after we make eye contact

scottalanmiller

@scotth said in What Are You Doing Right Now:

@scottalanmiller Good luck with that

Apparently AT&T just entered the market. They aren't great, but they aren't bad.

scottalanmiller

Comcast on the phone now.

NerdyDad

@scottalanmiller said in What Are You Doing Right Now:

@scotth said in What Are You Doing Right Now:

@scottalanmiller Good luck with that

Apparently AT&T just entered the market. They aren't great, but they aren't bad.

AT&T is just slow and very bureaucratic about their procedures.

Here's the email for the email you're going to receive about your service. Be on the lookout for it.

Here is the email that we said was coming and is now here about the great service that we will provide to you with subpar support and antiquatedly inspected installers

This email is to schedule the phone call so that we can schedule the installation of your services. For this, we need all of your IT staff watching and waiting on us along with some other supervisors that we bring along just to make sure we're doing it right.

dafyre

@nerdydad said in What Are You Doing Right Now:

@scottalanmiller said in What Are You Doing Right Now:

@scotth said in What Are You Doing Right Now:

@scottalanmiller Good luck with that

Apparently AT&T just entered the market. They aren't great, but they aren't bad.

AT&T is just slow and very bureaucratic about their procedures.

Here's the email for the email you're going to receive about your service. Be on the lookout for it.

Here is the email that we said was coming and is now here about the great service that we will provide to you with subpar support and antiquatedly inspected installers

This email is to schedule the phone call so that we can schedule the installation of your services. For this, we need all of your IT staff watching and waiting on us along with some other supervisors that we bring along just to make sure we're doing it right.

At this point, AT & T would be better than Comcrash.

scottalanmiller

Thunderstorm just arrived.

scottalanmiller

Hailin Dallas.

DustinB3403

What a Tuesday. . .