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    FreePBX inbound call issue

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    • S
      SamSmart84 @JaredBusch
      last edited by

      @jaredbusch

      Not my doing, on my list to upgrade/replace.. 🙂

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @SamSmart84
        last edited by

        @samsmart84 said in FreePBX inbound call issue:

        @jaredbusch

        Not my doing, on my list to upgrade/replace.. 🙂

        Ubiquiti ER-L

        $95, excellent quality.

        1 Reply Last reply Reply Quote 3
        • S
          SamSmart84
          last edited by

          Just noticed a line on Asterisk that says -

          Got SIP Response 486 "Busy Here" back from <trunk IP>

          scottalanmillerS 1 Reply Last reply Reply Quote 1
          • scottalanmillerS
            scottalanmiller @SamSmart84
            last edited by

            @samsmart84 said in FreePBX inbound call issue:

            Just noticed a line on Asterisk that says -

            Got SIP Response 486 "Busy Here" back from <trunk IP>

            Does that come up reliably when an incoming call has the problem that you mention?

            S 1 Reply Last reply Reply Quote 1
            • S
              SamSmart84 @scottalanmiller
              last edited by SamSmart84

              @scottalanmiller said in FreePBX inbound call issue:

              @samsmart84 said in FreePBX inbound call issue:

              Just noticed a line on Asterisk that says -

              Got SIP Response 486 "Busy Here" back from <trunk IP>

              Does that come up reliably when an incoming call has the problem that you mention?

              That's the first one I've seen go through.. underneath that it has a few lines stating everyone is busy/congested at this time, dial failed due to trunk reporting busy, etc.

              Update: Looks like that was an outgoing call. Incoming calls are going through right now as people keep calling out, which fixes the issue for a bit as stated before.

              1 Reply Last reply Reply Quote 0
              • S
                SamSmart84
                last edited by

                Alright I'm tired of dinking with this old equipment. My primary network is running on a Sophos SG 230 connected to fiber. No more Linksys, no more Comcast! If I'm going to fix this I might as well do it right.

                scottalanmillerS 1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @SamSmart84
                  last edited by

                  @samsmart84 said in FreePBX inbound call issue:

                  Alright I'm tired of dinking with this old equipment. My primary network is running on a Sophos SG 230 connected to fiber. No more Linksys, no more Comcast! If I'm going to fix this I might as well do it right.

                  We have great luck with Ubiquiti gear. Fraction of the cost of Sophos and I dare say, better quality.

                  S 1 Reply Last reply Reply Quote 2
                  • S
                    SamSmart84 @scottalanmiller
                    last edited by

                    @scottalanmiller said in FreePBX inbound call issue:

                    @samsmart84 said in FreePBX inbound call issue:

                    Alright I'm tired of dinking with this old equipment. My primary network is running on a Sophos SG 230 connected to fiber. No more Linksys, no more Comcast! If I'm going to fix this I might as well do it right.

                    We have great luck with Ubiquiti gear. Fraction of the cost of Sophos and I dare say, better quality.

                    I love Ubiquiti stuff. I built out our WiFi and our IP camera system using all Ubiquiti gear. Awesome quality and reliability for the cost.

                    1 Reply Last reply Reply Quote 0
                    • S
                      SamSmart84
                      last edited by

                      I will say.. I like the Sophos box, but I hate the GUI and how "proprietary" everything feels. It's difficult to navigate and determine how to properly open ports, etc. for this to work. Still no outbound or inbound calling working.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • S
                        SamSmart84
                        last edited by

                        So made some progress.. If I call OUT now to my cell my cell will see it. There is no ring from the internal phone and once connected there is zero audio. Still cannot call IN.

                        1 Reply Last reply Reply Quote 0
                        • S
                          SamSmart84
                          last edited by

                          OKAY. So.. we are back to the original problem but I have fully migrated the PBX to the newer infrastructure PBX > Sophos UTM > Fiber vs PBX > Linksys router > Comcast Business Modem

                          I can call out, I have audio, but I can only call in for a short duration AFTER an outbound call is made.

                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @SamSmart84
                            last edited by

                            @samsmart84 okay, so this confirms shit is just fucked up.

                            Ok. The hard part here is making sure you have no outbound calls.

                            Then when you make an inbound call monitor the CLI

                            asterisk -rvvvvv

                            And then call in.

                            S 1 Reply Last reply Reply Quote 4
                            • scottalanmillerS
                              scottalanmiller @SamSmart84
                              last edited by

                              @samsmart84 said in FreePBX inbound call issue:

                              I will say.. I like the Sophos box, but I hate the GUI and how "proprietary" everything feels. It's difficult to navigate and determine how to properly open ports, etc. for this to work. Still no outbound or inbound calling working.

                              Check the price difference and see if you still like it 😉

                              1 Reply Last reply Reply Quote 2
                              • S
                                SamSmart84 @JaredBusch
                                last edited by

                                @jaredbusch said in FreePBX inbound call issue:

                                @samsmart84 okay, so this confirms shit is just fucked up.

                                Ok. The hard part here is making sure you have no outbound calls.

                                Then when you make an inbound call monitor the CLI

                                asterisk -rvvvvv

                                And then call in.

                                I get nothing in the CLI for inbound calling when it fails. When I call out first then call in, stuff shows up obviously but not seeing anything that would indicate an issue (as far as I can tell)

                                JaredBuschJ 1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch @SamSmart84
                                  last edited by

                                  @samsmart84 said in FreePBX inbound call issue:

                                  @jaredbusch said in FreePBX inbound call issue:

                                  @samsmart84 okay, so this confirms shit is just fucked up.

                                  Ok. The hard part here is making sure you have no outbound calls.

                                  Then when you make an inbound call monitor the CLI

                                  asterisk -rvvvvv

                                  And then call in.

                                  I get nothing in the CLI for inbound calling when it fails. When I call out first then call in, stuff shows up obviously but not seeing anything that would indicate an issue (as far as I can tell)

                                  What version of FreePBX?

                                  S 1 Reply Last reply Reply Quote 1
                                  • S
                                    SamSmart84 @JaredBusch
                                    last edited by

                                    @jaredbusch said in FreePBX inbound call issue:

                                    @samsmart84 said in FreePBX inbound call issue:

                                    @jaredbusch said in FreePBX inbound call issue:

                                    @samsmart84 okay, so this confirms shit is just fucked up.

                                    Ok. The hard part here is making sure you have no outbound calls.

                                    Then when you make an inbound call monitor the CLI

                                    asterisk -rvvvvv

                                    And then call in.

                                    I get nothing in the CLI for inbound calling when it fails. When I call out first then call in, stuff shows up obviously but not seeing anything that would indicate an issue (as far as I can tell)

                                    What version of FreePBX?

                                    Old. 2.8.1.5

                                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                                    • S
                                      SamSmart84
                                      last edited by

                                      I really need to just trash the whole thing and start with a setup that's actually modern/supported

                                      1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @SamSmart84
                                        last edited by

                                        @samsmart84 said in FreePBX inbound call issue:

                                        @jaredbusch said in FreePBX inbound call issue:

                                        @samsmart84 said in FreePBX inbound call issue:

                                        @jaredbusch said in FreePBX inbound call issue:

                                        @samsmart84 okay, so this confirms shit is just fucked up.

                                        Ok. The hard part here is making sure you have no outbound calls.

                                        Then when you make an inbound call monitor the CLI

                                        asterisk -rvvvvv

                                        And then call in.

                                        I get nothing in the CLI for inbound calling when it fails. When I call out first then call in, stuff shows up obviously but not seeing anything that would indicate an issue (as far as I can tell)

                                        What version of FreePBX?

                                        Old. 2.8.1.5

                                        umm, ok.. /me racks brain cells

                                        So first, shut off iptables and see if the problem goes away.

                                        service iptables stop
                                        

                                        Your system if not direct ont he internet right? So this should be safe enough for a short term test.

                                        S 1 Reply Last reply Reply Quote 0
                                        • S
                                          SamSmart84 @JaredBusch
                                          last edited by

                                          @jaredbusch said in FreePBX inbound call issue:

                                          @samsmart84 said in FreePBX inbound call issue:

                                          @jaredbusch said in FreePBX inbound call issue:

                                          @samsmart84 said in FreePBX inbound call issue:

                                          @jaredbusch said in FreePBX inbound call issue:

                                          @samsmart84 okay, so this confirms shit is just fucked up.

                                          Ok. The hard part here is making sure you have no outbound calls.

                                          Then when you make an inbound call monitor the CLI

                                          asterisk -rvvvvv

                                          And then call in.

                                          I get nothing in the CLI for inbound calling when it fails. When I call out first then call in, stuff shows up obviously but not seeing anything that would indicate an issue (as far as I can tell)

                                          What version of FreePBX?

                                          Old. 2.8.1.5

                                          umm, ok.. /me racks brain cells

                                          So first, shut off iptables and see if the problem goes away.

                                          service iptables stop
                                          

                                          Your system if not direct ont he internet right? So this should be safe enough for a short term test.

                                          No it is not direct so should be safe. Issue remains after shutting off iptables

                                          1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch
                                            last edited by

                                            @samsmart84 said in FreePBX inbound call issue:

                                            @jaredbusch said in FreePBX inbound call issue:

                                            @samsmart84 said in FreePBX inbound call issue:

                                            @jaredbusch said in FreePBX inbound call issue:

                                            @samsmart84 said in FreePBX inbound call issue:

                                            @jaredbusch said in FreePBX inbound call issue:

                                            @samsmart84 okay, so this confirms shit is just fucked up.

                                            Ok. The hard part here is making sure you have no outbound calls.

                                            Then when you make an inbound call monitor the CLI

                                            asterisk -rvvvvv

                                            And then call in.

                                            I get nothing in the CLI for inbound calling when it fails. When I call out first then call in, stuff shows up obviously but not seeing anything that would indicate an issue (as far as I can tell)

                                            What version of FreePBX?

                                            Old. 2.8.1.5

                                            umm, ok.. /me racks brain cells

                                            So first, shut off iptables and see if the problem goes away.

                                            service iptables stop
                                            

                                            Your system if not direct ont he internet right? So this should be safe enough for a short term test.

                                            No it is not direct so should be safe. Issue remains after shutting off iptables

                                            Well that points back to your routing which is the root cause of this circle jerk.

                                            Because in 2.8, the only firewalling was iptables.

                                            If that is not running, but you are not seeing anything hit the PBX, then it is like the call is not making to it.

                                            1 Reply Last reply Reply Quote 1
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