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    KB4073701 kills QuickBooks

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    • Mike DavisM
      Mike Davis
      last edited by

      @dustinb3403 said in KB4073701 kills QuickBooks:

      So the answer to this problem is upgrade the OS (and or ditch QB).

      Seems like it for now. I'm not sure I'm going to even bother contacting QuickBooks.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403
        last edited by

        @mike-davis said in KB4073701 kills QuickBooks:

        KB4073701

        For anyone wondering this is a .net rollup fix.

        Not something that should really be skipped if possible.

        1 Reply Last reply Reply Quote 1
        • scottalanmillerS
          scottalanmiller @Mike Davis
          last edited by

          @mike-davis said in KB4073701 kills QuickBooks:

          @dustinb3403 said in KB4073701 kills QuickBooks:

          So the answer to this problem is upgrade the OS (and or ditch QB).

          Seems like it for now. I'm not sure I'm going to even bother contacting QuickBooks.

          Does QB officially like Win 7 as supported?

          1 Reply Last reply Reply Quote 0
          • Mike DavisM
            Mike Davis
            last edited by

            Yes, Win 7 is supported.

            1 Reply Last reply Reply Quote 0
            • Mike DavisM
              Mike Davis
              last edited by

              I ended up chatting on the QuickBooks site. There is no way to contact support, but to call, so I called in. You have to generate a ticket with them if you want to be notified of the fix. Once the problem is fixed they will notify you. They don't even have this listed as a problem on their website yet.

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403
                last edited by

                Well this fix was just released 2 days ago according to the KB article.

                I would still move the client towards Windows 10.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @Mike Davis
                  last edited by

                  @mike-davis said in KB4073701 kills QuickBooks:

                  I ended up chatting on the QuickBooks site. There is no way to contact support, but to call, so I called in. You have to generate a ticket with them if you want to be notified of the fix. Once the problem is fixed they will notify you. They don't even have this listed as a problem on their website yet.

                  "Supported" is a very loose term with Intuit 🙂

                  1 Reply Last reply Reply Quote 1
                  • dbeatoD
                    dbeato
                    last edited by

                    More on this here
                    https://www.reddit.com/r/sysadmin/comments/7zf737/windows_7_kb4073701_quickbooks_featuresdll_crash/

                    The issue here though is that the Update is a preview not need to install that
                    https://support.microsoft.com/en-us/help/4073701/description-of-preview-of-quality-rollup-for-net-framework-4-6-4-6-1-4

                    1 Reply Last reply Reply Quote 0
                    • K
                      krisleslie
                      last edited by

                      @scottalanmiller said in KB4073701 kills QuickBooks:

                      is a very loose term with Int

                      Trust me it is easier to just move to Windows 10 or nuke it and get Quickbooks Online or another (better) app. Trust me I wish I could get my company off the Intuit high horse. It's pointless to use. I think SAM has broken down how bad their methodology for their development team for at least the last 20 years and it stinks!

                      1 Reply Last reply Reply Quote 1
                      • bbigfordB
                        bbigford
                        last edited by bbigford

                        Just ran into this today. Thanks for posting that; cut troubleshooting time much shorter.

                        Edit: Also thanks to dbeato for linking this thread. I knew I read this the other day, but couldn't remember on which forum.

                        1 Reply Last reply Reply Quote 3
                        • bbigfordB
                          bbigford
                          last edited by

                          Man... all at once. I just got about a dozen calls from various clients that I don't personally manage. I should have sent out an email when I saw this thread. 😐

                          1 Reply Last reply Reply Quote 2
                          • Mike DavisM
                            Mike Davis
                            last edited by

                            @BBigford glad I could save you some troubleshooting time.

                            bbigfordB 1 Reply Last reply Reply Quote 1
                            • bbigfordB
                              bbigford @Mike Davis
                              last edited by bbigford

                              @mike-davis said in KB4073701 kills QuickBooks:

                              @BBigford glad I could save you some troubleshooting time.

                              If you're using a Venmo style delivery for drinks and/or strippers, I am willing to contribute for your helpful post to the community that directly impacted me. It has to be explicitly used on something such as strip clubs that take this type of gift card or similar. I cannot, by my own community standards, simply send money to you directly which could be spent on anything. It has to be a payment method that is only redeemable in the form of alcohol and/or strippers.

                              1 Reply Last reply Reply Quote 1
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