Error: Problem: conflicting requests package is disabled with DNF and RPM

scottalanmiller

I'm attempting to install a downloaded RPM on Korora 26 via DNF and am getting this error. I can't find anywhere that it is disabled, or any reason that it should give this error. It's from ScreenConnect, but that seems to be not directly related, this is just a package issue.

$ sudo dnf install ./NTG.RemoteSupport.ClientSetup.rpm 
Last metadata expiration check: 0:27:51 ago on Sat 10 Feb 2018 03:13:03 PM EST.

Error: 
 Problem: conflicting requests
  - package screenconnect-eb1c846337814859-6.1.12292.6236-.noarch is disabled

scottalanmiller

If I try to install without using DNF, it is pretty clear that there is some kind of a bug in the package.

Just doing an rpm -Uvh package.rpm of it, it goes into an infinite loop

gjacobse

I believe I read this wrong on the first run.

You are trying to install the SC agent on the computer, not remote from it.... is that right?

scottalanmiller

@gjacobse said in Error: Problem: conflicting requests package is disabled with DNF and RPM:

<redacted>

I believe I read this wrong on the first run.

You are trying to install the SC agent on the computer, not remote from it.... is that right?

Correct, just trying to install the package.

dbeato

@scottalanmiller said in Error: Problem: conflicting requests package is disabled with DNF and RPM:

If I try to install without using DNF, it is pretty clear that there is some kind of a bug in the package.

Just doing an rpm -Uvh package.rpm of it, it goes into an infinite loop :(is

Can you do a clean install of the agent or not?

scottalanmiller

@dbeato said in Error: Problem: conflicting requests package is disabled with DNF and RPM:

@scottalanmiller said in Error: Problem: conflicting requests package is disabled with DNF and RPM:

If I try to install without using DNF, it is pretty clear that there is some kind of a bug in the package.

Just doing an rpm -Uvh package.rpm of it, it goes into an infinite loop :(is

Can you do a clean install of the agent or not?

No, that's what I'm trying to do.

black3dynamite

Any of the repositories updated recently? Maybe the install is missing a dependency.
https://kororaproject.org/support/engage/question/attempt-to-install-vivaldi-returns-conflicting-requests-error-package-is-disabled-1

You can list what's included in NTG.RemoteSupport.ClientSetup.rpm by running this command.

rpm -qlp NTG.RemoteSupport.ClientSetup.rpm

Might have to remove anything left from the failed installed manually.

Obsolesce

@scottalanmiller

Dies an older version work fine?

scottalanmiller

@tim_g said in Error: Problem: conflicting requests package is disabled with DNF and RPM:

@scottalanmiller

Dies an older version work fine?

Not sure how to get an older version. There is only the one from the server.

JaredBusch

@scottalanmiller I am on 6.4.something and it works for me on Fedora.

No Korora instance to test on