Fiber internet - shared vs dedicated circuit
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I don’t deal with clients that often that have fiber. I have a sales person trying to tell me that dedicated is better, but a shared circuit for 500/100 for $300/month vs a dedicated 50/50 for $800/month is a crazy difference in price. Am I crazy to think the shared circuit is the better option here or should I tell this guy to go pound sand?
And yes I know don’t let sales people make your IT decisions
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All Internet is shared, it's just how closely it is shared to you. It's would be incredibly unlikely that 50/50 dedicated a few more feet would be worth diddly over 500/100 shared a few feet closer to you. I'd avoid the dedicated, even the name is meant to be misleading.
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@scottalanmiller said in Fiber internet - shared vs dedicated circuit:
All Internet is shared, it's just how closely it is shared to you. It's would be incredibly unlikely that 50/50 dedicated a few more feet would be worth diddly over 500/100 shared a few feet closer to you. I'd avoid the dedicated, even the name is meant to be misleading.
That’s kind of what I figured. It’s one of those situations where another provider is basically reselling service from AT&T. The reseller was selling to me at one price which I thought was on the high side. I called AT&T directly and they quoted me the 500/100 at almost a third the price.
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Most likely a commission based sale on his part.
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@syko24 said in Fiber internet - shared vs dedicated circuit:
Most likely a commission based sale on his part.
Of course, they make SO much more money - charge more, deliver less. It would be a huge win for them.
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@scottalanmiller said in Fiber internet - shared vs dedicated circuit:
@syko24 said in Fiber internet - shared vs dedicated circuit:
Most likely a commission based sale on his part.
Of course, they make SO much more money - charge more, deliver less. It would be a huge win for them.
The only thing he was explaining was shared lines are limited to a certain amount of sessions or the sessions are capped. Not really sure what was meant by this statement. Most likely just selling more bs.
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@syko24 said in Fiber internet - shared vs dedicated circuit:
@scottalanmiller said in Fiber internet - shared vs dedicated circuit:
@syko24 said in Fiber internet - shared vs dedicated circuit:
Most likely a commission based sale on his part.
Of course, they make SO much more money - charge more, deliver less. It would be a huge win for them.
The only thing he was explaining was shared lines are limited to a certain amount of sessions or the sessions are capped. Not really sure what was meant by this statement. Most likely just selling more bs.
Um, that makes no sense. If it is "not shared" why are they capping you. It's you getting screwed by a cap you have to pay for!
Even more reason to stay shared.
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@scottalanmiller said in Fiber internet - shared vs dedicated circuit:
@syko24 said in Fiber internet - shared vs dedicated circuit:
@scottalanmiller said in Fiber internet - shared vs dedicated circuit:
@syko24 said in Fiber internet - shared vs dedicated circuit:
Most likely a commission based sale on his part.
Of course, they make SO much more money - charge more, deliver less. It would be a huge win for them.
The only thing he was explaining was shared lines are limited to a certain amount of sessions or the sessions are capped. Not really sure what was meant by this statement. Most likely just selling more bs.
Um, that makes no sense. If it is "not shared" why are they capping you. It's you getting screwed by a cap you have to pay for!
Even more reason to stay shared.
didn't he say SHARED lines were the ones with limitations?
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@scottalanmiller said in Fiber internet - shared vs dedicated circuit:
@syko24 said in Fiber internet - shared vs dedicated circuit:
@scottalanmiller said in Fiber internet - shared vs dedicated circuit:
@syko24 said in Fiber internet - shared vs dedicated circuit:
Most likely a commission based sale on his part.
Of course, they make SO much more money - charge more, deliver less. It would be a huge win for them.
The only thing he was explaining was shared lines are limited to a certain amount of sessions or the sessions are capped. Not really sure what was meant by this statement. Most likely just selling more bs.
Um, that makes no sense. If it is "not shared" why are they capping you. It's you getting screwed by a cap you have to pay for!
Even more reason to stay shared.
Makes sense. @scottalanmiller thanks for the feedback.
Just curious if you had the option of Comcast Gigabit (coax not fiber) or the 500/100 fiber what would you choose? I would imagine the fiber option is more reliable.
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@dashrender said in Fiber internet - shared vs dedicated circuit:
@scottalanmiller said in Fiber internet - shared vs dedicated circuit:
@syko24 said in Fiber internet - shared vs dedicated circuit:
@scottalanmiller said in Fiber internet - shared vs dedicated circuit:
@syko24 said in Fiber internet - shared vs dedicated circuit:
Most likely a commission based sale on his part.
Of course, they make SO much more money - charge more, deliver less. It would be a huge win for them.
The only thing he was explaining was shared lines are limited to a certain amount of sessions or the sessions are capped. Not really sure what was meant by this statement. Most likely just selling more bs.
Um, that makes no sense. If it is "not shared" why are they capping you. It's you getting screwed by a cap you have to pay for!
Even more reason to stay shared.
didn't he say SHARED lines were the ones with limitations?
Correct it was the shared lines that were capped. The sales guy claimed that they limit the amount of session on shared lines which ultimately would result in dropped connections or slower speeds.
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so what's the draw back to the shared connection? how shared is it?
A cable modem connection is shared as well, but I have no idea what the pipe size from the neighborhood versus what I buy is, etc etc etc..
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@syko24 said in Fiber internet - shared vs dedicated circuit:
@dashrender said in Fiber internet - shared vs dedicated circuit:
@scottalanmiller said in Fiber internet - shared vs dedicated circuit:
@syko24 said in Fiber internet - shared vs dedicated circuit:
@scottalanmiller said in Fiber internet - shared vs dedicated circuit:
@syko24 said in Fiber internet - shared vs dedicated circuit:
Most likely a commission based sale on his part.
Of course, they make SO much more money - charge more, deliver less. It would be a huge win for them.
The only thing he was explaining was shared lines are limited to a certain amount of sessions or the sessions are capped. Not really sure what was meant by this statement. Most likely just selling more bs.
Um, that makes no sense. If it is "not shared" why are they capping you. It's you getting screwed by a cap you have to pay for!
Even more reason to stay shared.
didn't he say SHARED lines were the ones with limitations?
Correct it was the shared lines that were capped. The sales guy claimed that they limit the amount of session on shared lines which ultimately would result in dropped connections or slower speeds.
Ah, okay. Well that's more logical, at least.
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@syko24 said in Fiber internet - shared vs dedicated circuit:
Just curious if you had the option of Comcast Gigabit (coax not fiber) or the 500/100 fiber what would you choose? I would imagine the fiber option is more reliable.
Vendor matters a LOT, media matters very little. Good cable will beat mediocre fiber any day. But Comcast is the worst, so your fiber is likely better, but only because it isn't Comcast.
Fiber is a better media than cable, but marginally so. At the end of the day, the difference between the different media is background noise with other factors mattering so much more - like price, vendor, plan, etc.
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We have similar options where I work. My understanding is that the "shared fiber" is basically similar to home internet access. When your neighbors are noisy or consuming high traffic, in can in turn affect the speed and quality of internet that you receive.
A dedicated circuit on the other hand brings their router to your building and guarantees you the speed you pay for regardless of what your neighbors are doing next door.
With my ISP, they also state that in the case of an outage, dedicated circuit customers get serviced first. With that said, I think the ISP was down for a total of 4 minutes last year.
When we first got our service at my office, they didn't offer anything but dedicated. Now they offer shared, and we're considering going to it but I'm trying to find customers who have used the shared product to see how well it works in comparison.
Dedicated is 2 to 3 times greater cost than shared service
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@scottalanmiller said in Fiber internet - shared vs dedicated circuit:
@syko24 said in Fiber internet - shared vs dedicated circuit:
Just curious if you had the option of Comcast Gigabit (coax not fiber) or the 500/100 fiber what would you choose? I would imagine the fiber option is more reliable.
Vendor matters a LOT, media matters very little. Good cable will beat mediocre fiber any day. But Comcast is the worst, so your fiber is likely better, but only because it isn't Comcast.
Fiber is a better media than cable, but marginally so. At the end of the day, the difference between the different media is background noise with other factors mattering so much more - like price, vendor, plan, etc.
SLAs has always been the key point that vendors always push with the COAX vs Fiber debate. How much downtime can you tolerate if your internet goes out. With Fiber, they promote SLAs, that they do not offer with COAX (at least with my local Comcast services) However, fiber is just SO much more expensive, and not worth it in our case. If the Internet goes down at the office, it's really not that big of a deal, as we can all work elsewhere.
We rarely have an outage in our area as well. For others in our area, (about 10 minutes down the road), their Comcast COAX goes down a couple times a month. A company I know just switched to Comcast Fiber, and they haven't had an issue since.
As with anything IT & business related, it's all about risk tolerance VS money.
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Queue Scott's rant on SLAs in 5 4 3 ...
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@dashrender said in Fiber internet - shared vs dedicated circuit:
Queue Scott's rant on SLAs in 5 4 3 ...
Haha. To be clear, I'm just stating what the companies push as sales tactics.
