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    Solved Synology Recovery

    IT Discussion
    synology failed nas backups
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    • DustinB3403D
      DustinB3403 @bnrstnr
      last edited by

      @bnrstnr said in Synology Recovery:

      https://www.synology.com/en-us/knowledgebase/DSM/tutorial/Storage/How_can_I_recover_data_from_my_DiskStation_using_a_PC

      Looks like they have a means to copy from the drives directly connected to a machine running Ubuntu

      Not a bad find, he just needs 8 SATA cables and power for them.

      1 Reply Last reply Reply Quote 0
      • B
        bnrstnr
        last edited by bnrstnr

        https://www.synology.com/en-us/knowledgebase/DSM/tutorial/General/How_to_migrate_between_Synology_NAS_DSM_5_0_and_later

        Also, you can definitely migrate to dissimilar hardware models... Scroll about half way down

        You will lose some settings, but the data should remain intact.

        Edit: Looks like the source and destination machines would need to be on the same firmware version... which could be tricky if you don't know or didn't keep up with the updates.

        NerdyDadN dbeatoD 2 Replies Last reply Reply Quote 1
        • NerdyDadN
          NerdyDad @DustinB3403
          last edited by

          @dustinb3403 said in Synology Recovery:

          @nerdydad said in Synology Recovery:

          @dustinb3403 said in Synology Recovery:

          Well, you have several items that need to be addressed.

          • Is the data that is on this unit worth recovering / buying a replacement model and getting it up and running?
          • What will your archival process be?
          • What platform do you need to use going forward?

          Synology is fine and ties in wonderfully to cloud storage providers (makes offsite backups easy).

          We are currently using Veeam B&R 9.5, which I love. It ties in with local and cloud storage providers. We just need to figure out a way of using it for archiving as well, if possible. Otherwise, we may need to start from scratch for an archiving system. We've considered both tape and external hard drives for media.

          How much storage is being used here?

          • Why tape?
          • Why external hard drives?
          • Why not a remote offsite cloud storage provider that gets written to once, per data-set and not overwritten?

          Why tape? or Why external hard drives? We're just looking for a medium with longevity.

          We already have an offsite cloud storage provider and looking to expand our capacity with them.

          1 Reply Last reply Reply Quote 0
          • NerdyDadN
            NerdyDad @bnrstnr
            last edited by

            @bnrstnr said in Synology Recovery:

            https://www.synology.com/en-us/knowledgebase/DSM/tutorial/General/How_to_migrate_between_Synology_NAS_DSM_5_0_and_later

            Also, you can definitely migrate to dissimilar hardware models... Scroll about half way down

            You will lose some settings, but the data should remain intact.

            Edit: Looks like the source and destination machines would need to be on the same firmware version... which could be tricky if you don't know or didn't keep up with the updates.

            That was one of the last things that I did to it before it went down. That unit was on the latest firmware, so hopefully that will be a saving grace. Thanks for the find.

            1 Reply Last reply Reply Quote 1
            • ObsolesceO
              Obsolesce
              last edited by

              Wasn't the whole point of going with Synology in production for the support first, then device reliability? Seems like you're getting neither.

              Any reason you didn't just go with an older dell like a R620 or something with local storage? Seems to be much more reliable and same price range-ish. If the server dies, soooo easy to replace parts and get going again.

              DustinB3403D 1 Reply Last reply Reply Quote 1
              • DustinB3403D
                DustinB3403 @Obsolesce
                last edited by

                @tim_g I wouldn't think support would be great on a unit as old as this. Which this model is closing in on 8 years.

                ObsolesceO 1 Reply Last reply Reply Quote 0
                • ObsolesceO
                  Obsolesce @DustinB3403
                  last edited by

                  @dustinb3403 said in Synology Recovery:

                  @tim_g I wouldn't think support would be great on a unit as old as this. Which this model is closing in on 8 years.

                  Oh, didn't know it was an old model. But that explains it. I would never put data on such a device that would deserve a drive recovery service if it failed. It'd be best to stick with something with support and reliability, or at least upgrade when those two needs are coming to an end.

                  DustinB3403D 1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403 @Obsolesce
                    last edited by

                    @tim_g now I don't know if this one he owns is close to 8 years old. Could be younger, but still.

                    Time to replace it eitherway.

                    NerdyDadN 1 Reply Last reply Reply Quote 0
                    • NerdyDadN
                      NerdyDad @DustinB3403
                      last edited by

                      @dustinb3403 said in Synology Recovery:

                      @tim_g now I don't know if this one he owns is close to 8 years old. Could be younger, but still.

                      Time to replace it eitherway.

                      This one is about 2 years old. Was kept in a datacenter its whole life. Should have had many more years in it.

                      1 Reply Last reply Reply Quote 0
                      • dbeatoD
                        dbeato @bnrstnr
                        last edited by

                        @bnrstnr said in Synology Recovery:

                        https://www.synology.com/en-us/knowledgebase/DSM/tutorial/General/How_to_migrate_between_Synology_NAS_DSM_5_0_and_later

                        Also, you can definitely migrate to dissimilar hardware models... Scroll about half way down

                        You will lose some settings, but the data should remain intact.

                        Edit: Looks like the source and destination machines would need to be on the same firmware version... which could be tricky if you don't know or didn't keep up with the updates.

                        Doesn’t need to be on the same firmware, I have done it many times. It will work fine.

                        DustinB3403D 1 Reply Last reply Reply Quote 2
                        • DustinB3403D
                          DustinB3403 @dbeato
                          last edited by

                          @dbeato said in Synology Recovery:

                          Doesn’t need to be on the same firmware, I have done it many times. It will work fine.

                          That bold part is a bit disconcerting.

                          dbeatoD 1 Reply Last reply Reply Quote 0
                          • dbeatoD
                            dbeato @DustinB3403
                            last edited by

                            @dustinb3403 said in Synology Recovery:

                            @dbeato said in Synology Recovery:

                            Doesn’t need to be on the same firmware, I have done it many times. It will work fine.

                            That bold part is a bit disconcerting.

                            Disconcerting for SMB? Meanung I have done it around 10 times for thousands of Synology installed? That sounds good to me.

                            DustinB3403D 1 Reply Last reply Reply Quote 0
                            • DustinB3403D
                              DustinB3403 @dbeato
                              last edited by

                              @dbeato said in Synology Recovery:

                              @dustinb3403 said in Synology Recovery:

                              @dbeato said in Synology Recovery:

                              Doesn’t need to be on the same firmware, I have done it many times. It will work fine.

                              That bold part is a bit disconcerting.

                              Disconcerting for SMB? Meanung I have done it around 10 times for thousands of Synology installed? That sounds good to me.

                              Ahh well that's a bit different.

                              dbeatoD 1 Reply Last reply Reply Quote 0
                              • dbeatoD
                                dbeato @DustinB3403
                                last edited by

                                @dustinb3403 said in Synology Recovery:

                                @dbeato said in Synology Recovery:

                                @dustinb3403 said in Synology Recovery:

                                @dbeato said in Synology Recovery:

                                Doesn’t need to be on the same firmware, I have done it many times. It will work fine.

                                That bold part is a bit disconcerting.

                                Disconcerting for SMB? Meanung I have done it around 10 times for thousands of Synology installed? That sounds good to me.

                                Ahh well that's a bit different.

                                In 7 years I have contacted Synology Support two times, because of faulty hardware.

                                1 Reply Last reply Reply Quote 0
                                • NerdyDadN
                                  NerdyDad
                                  last edited by

                                  Thanks guys. Got the new Synology in, took out the old one, dropped the drives in order, set up the new one and it sees everything. Appreciate the help greatly.

                                  0_1515018938220_success.png

                                  dbeatoD 1 Reply Last reply Reply Quote 3
                                  • dbeatoD
                                    dbeato @NerdyDad
                                    last edited by

                                    @nerdydad said in Synology Recovery:

                                    Thanks guys. Got the new Synology in, took out the old one, dropped the drives in order, set up the new one and it sees everything. Appreciate the help greatly.

                                    0_1515018938220_success.png

                                    Awesome! Glad it is working for you!

                                    1 Reply Last reply Reply Quote 0
                                    • Mike DavisM
                                      Mike Davis
                                      last edited by

                                      Thanks for reporting back. Glad it worked without too much trouble. So you went from a DS series to a DX series and it was pretty much plug and play?

                                      NerdyDadN 1 Reply Last reply Reply Quote 0
                                      • NerdyDadN
                                        NerdyDad @Mike Davis
                                        last edited by

                                        @mike-davis said in Synology Recovery:

                                        Thanks for reporting back. Glad it worked without too much trouble. So you went from a DS series to a DX series and it was pretty much plug and play?

                                        Negative. We went from one DS to another DS. The DX is an expansion unit that attaches to the DS through an esata cable. Otherwise, it was pretty much plug and play.

                                        1 Reply Last reply Reply Quote 2
                                        • wrx7mW
                                          wrx7m
                                          last edited by

                                          Glad to know this worked. I have had 3 different Synology NAS boxes over the past 6 years- An 1812+ that was just retired, 1813+, still going after almost 5 years and a new 3617xs and wondered what would happen if the box died. Never had any issues with any (knocking on wood).

                                          1 Reply Last reply Reply Quote 1
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