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    Fax: Sangoma FAXstation

    IT Discussion
    fax sango foip faxstation
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    • FATeknollogeeF
      FATeknollogee
      last edited by FATeknollogee

      https://www.sangoma.com/products/faxstation/

      Anyone using this service?
      Can you comment on how it has been, what you like or don't like?

      1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender
        last edited by

        LOL - if that video is correct at all, this is not a fax over IP solution at all!

        It's fax to a local gatway, that then transmits that fax to a device that has some connection to a PSTN network and then faxes it again. This means it literally takes twice as long to fax.

        As for reliability - is it really more reliable? who knows. Perhaps the equipment the provider is using it less reliable in general than the machine you are using.
        If the box isn't free, and the service costs more than $35/month, it's way more expensive than you just buying your own PSTN connection and connecting your fax machine to it.

        scottalanmillerS 1 Reply Last reply Reply Quote 1
        • scottalanmillerS
          scottalanmiller @Dashrender
          last edited by

          @dashrender said in Fax: Sangoma FAXstation:

          LOL - if that video is correct at all, this is not a fax over IP solution at all!

          Yeah, reading the description, their answer to providing a FoIP service is to not have any FoIP at all. I can't figure out where any IP happens. This is just a legacy fax system, I think.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            It seems to require that you use legacy fax machines. This is insanely dumb.

            1 Reply Last reply Reply Quote 0
            • FATeknollogeeF
              FATeknollogee
              last edited by FATeknollogee

              Jeez, did you guys even bother to read anything?

              How about reading the datasheet? Here https://www.sangoma.com/wp-content/uploads/2016/05/FAXStation.pdf
              Look at Advanced Features, Manage Faxes Online

              DashrenderD scottalanmillerS 3 Replies Last reply Reply Quote 0
              • DashrenderD
                Dashrender @FATeknollogee
                last edited by

                @fateknollogee said in Fax: Sangoma FAXstation:

                Jeez, did you guys even bother to read anything?

                How about reading the datasheet? Here https://www.sangoma.com/wp-content/uploads/2016/05/FAXStation.pdf
                Look at Advanced Features, Manage Faxes Online

                I only watched the video.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @FATeknollogee
                  last edited by

                  @fateknollogee said in Fax: Sangoma FAXstation:

                  Jeez, did you guys even bother to read anything?

                  We did, their website was pretty clear that there was no FoIP.

                  DashrenderD 1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @scottalanmiller
                    last edited by

                    @scottalanmiller said in Fax: Sangoma FAXstation:

                    @fateknollogee said in Fax: Sangoma FAXstation:

                    Jeez, did you guys even bother to read anything?

                    We did, their website was pretty clear that there was no FoIP.

                    Agreed, there is no FoIP, there is faxing via IP, but it's definitely not FoIP.

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender
                      last edited by

                      The FAXStation appliance comes pre-provisioned and
                      pre-programmed–no need to open rewalls, port forward
                      or set up proxies.

                      They can't know this. My firewall could be setup to block all outbound traffic I don't specifically allow. Huge assumption here.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @FATeknollogee
                        last edited by

                        @fateknollogee said in Fax: Sangoma FAXstation:

                        Jeez, did you guys even bother to read anything?

                        How about reading the datasheet? Here https://www.sangoma.com/wp-content/uploads/2016/05/FAXStation.pdf
                        Look at Advanced Features, Manage Faxes Online

                        Managing online is not FoIP. Nowhere, anywhere, in that paper can I find anything that says that faxes themselves go online, only the management interface. Everything about the tech says that it is traditional faxing without Internet. It's non-FoIP devices connected to non-IP phone lines. It's just... fax.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Dashrender
                          last edited by

                          @dashrender said in Fax: Sangoma FAXstation:

                          @scottalanmiller said in Fax: Sangoma FAXstation:

                          @fateknollogee said in Fax: Sangoma FAXstation:

                          Jeez, did you guys even bother to read anything?

                          We did, their website was pretty clear that there was no FoIP.

                          Agreed, there is no FoIP, there is faxing via IP, but it's definitely not FoIP.

                          Is there? I didn't see any option to Fax via IP. It uses terms like "use your old phone lines" and "keep your old fax machines" but never mentions any place where FoIP gear or communications happens.

                          FATeknollogeeF 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Dashrender
                            last edited by

                            @dashrender said in Fax: Sangoma FAXstation:

                            The FAXStation appliance comes pre-provisioned and
                            pre-programmed–no need to open rewalls, port forward
                            or set up proxies.

                            They can't know this. My firewall could be setup to block all outbound traffic I don't specifically allow. Huge assumption here.

                            It wouldn't talk to your firewall, it doesn't appear to be a networked device. It needs POTS lines, from what I can tell.

                            FATeknollogeeF DashrenderD 2 Replies Last reply Reply Quote 0
                            • FATeknollogeeF
                              FATeknollogee @scottalanmiller
                              last edited by

                              @scottalanmiller said in Fax: Sangoma FAXstation:

                              @dashrender said in Fax: Sangoma FAXstation:

                              @scottalanmiller said in Fax: Sangoma FAXstation:

                              @fateknollogee said in Fax: Sangoma FAXstation:

                              Jeez, did you guys even bother to read anything?

                              We did, their website was pretty clear that there was no FoIP.

                              Agreed, there is no FoIP, there is faxing via IP, but it's definitely not FoIP.

                              Is there? I didn't see any option to Fax via IP. It uses terms like "use your old phone lines" and "keep your old fax machines" but never mentions any place where FoIP gear or communications happens.

                              Maybe you should try reading the data sheets

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender
                                last edited by

                                It's old school faxing with a twist.

                                The local machine send a fax to a local device. that device then sends the "fax" (really it's likely just a TIFF or PDF) via SSL to some other box somewhere on the internet. That box has a PSTN connection and calls the remote fax machine. The fax itself is never going over IP.

                                1 Reply Last reply Reply Quote 0
                                • FATeknollogeeF
                                  FATeknollogee @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in Fax: Sangoma FAXstation:

                                  @dashrender said in Fax: Sangoma FAXstation:

                                  The FAXStation appliance comes pre-provisioned and
                                  pre-programmed–no need to open rewalls, port forward
                                  or set up proxies.

                                  They can't know this. My firewall could be setup to block all outbound traffic I don't specifically allow. Huge assumption here.

                                  It wouldn't talk to your firewall, it doesn't appear to be a networked device. It needs POTS lines, from what I can tell.

                                  Where does it say anything about needing POTS? Again, read the data sheets!!

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @FATeknollogee
                                    last edited by

                                    @fateknollogee said in Fax: Sangoma FAXstation:

                                    @scottalanmiller said in Fax: Sangoma FAXstation:

                                    @dashrender said in Fax: Sangoma FAXstation:

                                    @scottalanmiller said in Fax: Sangoma FAXstation:

                                    @fateknollogee said in Fax: Sangoma FAXstation:

                                    Jeez, did you guys even bother to read anything?

                                    We did, their website was pretty clear that there was no FoIP.

                                    Agreed, there is no FoIP, there is faxing via IP, but it's definitely not FoIP.

                                    Is there? I didn't see any option to Fax via IP. It uses terms like "use your old phone lines" and "keep your old fax machines" but never mentions any place where FoIP gear or communications happens.

                                    Maybe you should try reading the data sheets

                                    I did. If you see something on there that we don't, what is it?

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @FATeknollogee
                                      last edited by

                                      @fateknollogee said in Fax: Sangoma FAXstation:

                                      @scottalanmiller said in Fax: Sangoma FAXstation:

                                      @dashrender said in Fax: Sangoma FAXstation:

                                      The FAXStation appliance comes pre-provisioned and
                                      pre-programmed–no need to open rewalls, port forward
                                      or set up proxies.

                                      They can't know this. My firewall could be setup to block all outbound traffic I don't specifically allow. Huge assumption here.

                                      It wouldn't talk to your firewall, it doesn't appear to be a networked device. It needs POTS lines, from what I can tell.

                                      Where does it say anything about needing POTS? Again, read the data sheets!!

                                      Where does it say you don't? Again, show us where we are wrong.

                                      1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @scottalanmiller
                                        last edited by

                                        @scottalanmiller said in Fax: Sangoma FAXstation:

                                        @dashrender said in Fax: Sangoma FAXstation:

                                        The FAXStation appliance comes pre-provisioned and
                                        pre-programmed–no need to open rewalls, port forward
                                        or set up proxies.

                                        They can't know this. My firewall could be setup to block all outbound traffic I don't specifically allow. Huge assumption here.

                                        It wouldn't talk to your firewall, it doesn't appear to be a networked device. It needs POTS lines, from what I can tell.

                                        OK I'll ask, did you watch the video? It showed how data goes over the internet via a SSL connection.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender
                                          last edited by

                                          https://i.imgur.com/I3aN3Sz.png

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • FATeknollogeeF
                                            FATeknollogee
                                            last edited by

                                            I see no mention of POTS:

                                            0_1511034654701_Screenshot from 2017-11-18 11-50-21.png

                                            scottalanmillerS 2 Replies Last reply Reply Quote 0
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