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    Optiplex 780 SFF no POST

    IT Discussion
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Is your issue absolutely identical? What do the beep codes tell you?

      D 1 Reply Last reply Reply Quote 0
      • Reid CooperR
        Reid Cooper
        last edited by

        What is the warranty situation? Expired, I am guessing?

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          danno @scottalanmiller
          last edited by

          @scottalanmiller No beeps unless memory is removed. Otherwise, high fan speed, indicator 2 and 4, no video.

          scottalanmillerS Reid CooperR 2 Replies Last reply Reply Quote 0
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            danno @Reid Cooper
            last edited by

            @reid-cooper expired

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            • scottalanmillerS
              scottalanmiller @danno
              last edited by

              @danno said in Optiplex 780 SFF no POST:

              @scottalanmiller No beeps unless memory is removed. Otherwise, high fan speed, indicator 2 and 4, no video.

              Sounds like the memory or memory controller might be burned out.

              Do you have another machine with any memory that can be swapped in to test?

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              • Reid CooperR
                Reid Cooper @danno
                last edited by

                @danno said in Optiplex 780 SFF no POST:

                @reid-cooper expired

                That's too bad, was worth checking, though.

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                • RojoLocoR
                  RojoLoco
                  last edited by

                  Not sure which generation you have, but here is a link to all the light codes and beep codes:

                  https://www.dell.com/support/article/us/en/04/sln284978/a-reference-guide-to-the-dell-optiplex-diagnostic-indicators?lang=en

                  1 Reply Last reply Reply Quote 1
                  • Reid CooperR
                    Reid Cooper @danno
                    last edited by

                    @danno said in Optiplex 780 SFF no POST:

                    @scottalanmiller No beeps unless memory is removed. Otherwise, high fan speed, indicator 2 and 4, no video.

                    What are the beeps that you do get when the memory is removed?

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                    • RojoLocoR
                      RojoLoco
                      last edited by RojoLoco

                      0_1510092538018_dell light codes 2-4.png

                      I'm guessing the graphics card is integrated on an SFF.

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                        danno @RojoLoco
                        last edited by

                        @rojoloco Yes, it is integrated. I don't have a pci express to test, but I am not sure if it will post anyway with the video error.

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                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Reseat the minimum amount of memory, see what it does.

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                            danno @Reid Cooper
                            last edited by

                            @reid-cooper 122

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                            • Reid CooperR
                              Reid Cooper @danno
                              last edited by

                              @danno said in Optiplex 780 SFF no POST:

                              @reid-cooper 122

                              DMA initialization failure

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                              • D
                                danno @scottalanmiller
                                last edited by

                                @scottalanmiller Tried that. Also cleared cmos. No change. Still black screen, high fan speed, solid green power light, and indicator 2 and 4 lit.

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                                • Reid CooperR
                                  Reid Cooper
                                  last edited by

                                  Do you have anything plugged into that box that could be removed? Any extra cards, USB or anything like that? If so, remove them.

                                  If not, likely the mobo is dead.

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                                    danno @Reid Cooper
                                    last edited by

                                    @reid-cooper Nothing else plugged in.

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                                    • Reid CooperR
                                      Reid Cooper
                                      last edited by

                                      I think that likely the desktop is just dead, then. unless you can acquire a replacement motherboard, of course.

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                                        danno @Reid Cooper
                                        last edited by

                                        @reid-cooper I tend to agree. I will look for something.

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                                        • Reid CooperR
                                          Reid Cooper
                                          last edited by

                                          Probably worth retiring that box. How old is it?

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                                            danno @Reid Cooper
                                            last edited by

                                            @reid-cooper I think its a 2013. I use(d) it for a ltsp server.

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